Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Default business cover photo

Carter's Cabinet Shop

Cabinets Installation, Cabinets - Repair, Carpentry Framing - Install,

About us

Additional address - PO Box 12014, Roanoke, VA 24022; Family owned & operated.

Business highlights

72 years of experience

Services we offer

Manufacturing of custom residential cabinets for new construction or remodeling; commercial casework; countertops - including laminate, granite, solid surface; woodwork & cabinet accessories.

Amenities

Free Estimates

Yes

Reviews
5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-15 of 15 reviews
Michelle C.
Sep 2018
5.0
Yes, I recommend this pro
They were excellent about helping me work through the details of an entirely new layout. Their measurements were careful and precise. When it came time for installation, the carpenters worked carefully to resolve any difficulties with the cabinets matching up perfectly in the corners and places where my old house wasn't "neat and square". They were timely and worked with my contractor to accommodate with his schedule for installation. I have been thoroughly pleased with their work. They worked with the granite countertop resource to coordinate delivery and installation. Very satisfied with overall product and quality of service as well as quality of cabinetry!

Michelle C.
Apr 2017
5.0
Yes, I recommend this pro
$30,000
The project went very smoothly. They responded quickly with a plan proposal and gave excellent guidance all along the way about cabinet and hardware choices as well as stain , glaze and countertop selections. Lee Ann was an excellent and experienced person to work with and her carpenter team was also super. They were able to install an entire layout for cabinets and make adjustments for places in my kitchen where the existing molding or the corners didn't meet perfectly. They showed up on time each day and did an excellent job of communicating with me daily as the installation progressed about outstanding issues. The quality of the cabinets as well as the carpentry work was superior and was worth the extra money to have reliable carpenters and sale staff with a wealth of experience. I am extremely happy with the end result and would heartily recommend them to anyone.

Sonj M.
Apr 2016
5.0
Yes, I recommend this pro
$14,000
It went well.

Joan L.
Jan 2016
5.0
Yes, I recommend this pro
$1,500
It was expensive. They put the wrong kind of screws with the knobs but overall it was a pretty good job.

Mat C.
Sep 2015
5.0
Yes, I recommend this pro
$5,500
unknown

Jackie P.
Aug 2014
5.0
Yes, I recommend this pro
$8,600

Awesome! I am so fortunate to have such beautiful work in my home. The cabinets step up in height as the ceiling height steps up with the slanted roof. Jason Sowers did all of the finish work, including trim between the top of the cabinets and the ceiling so that no dust bunnies are collecting up there.

It started with Nick working with us for months to come up with the perfect design - one we kept changing. The man is a saint to answer all of my questions and spend much time on the details with me. Furthermore since I found it hard to go from what I had to what I was going to have, to be sure I had the right amount of rod space for hanging items and enough shelving for storage of shoes, purses, clothing that he provided us with extra shelves so that we had flexibility to do whatever we needed. Every cabinet was pre-drilled for both bars and shelving - you can move both to almost any level you need, so complete flexibility. Once every detail was chosen and defined, the work began. I needed the work done before August 1 which put them on a tight build schedule in the shop but they got it done and scheduled the work for July 28th.

Three men arrived as scheduled and the majority of the work was done in one day - 8 closet cabinets, 16 large deep drawers, and 8 cabinets over the closet cabinets for stuff we don't use often but need to store. The next day Jason returned to do all of the finish work for us - trim and hardware. Jason was extremely professional and meticulous, friendly and really wanted to do a great job for us which he did. I cannot say enough about the quality of the work and the ability to get just what we wanted - truly custom. We spoke with another well known closet company -they too worked hard to design for us but they had limitations. They could not go to the ceiling as Carter could, they did not offer trim work, their cabinets were much narrower and their cost 33% higher! It was an easy choice to make!

I am happy to share pictures, would post but not sure how to do that. The cabinets are deep with one side being deeper than the other to match the space available on either side of the window in the room. They are in a cherry finish - not wood but looks like wood. Wood is available for a little more money but given the beauty of this product and the closet being the setting, this was perfect.


Response from Carter's Cabinet Shop
"Thanks for your kind words. I have shared your feedback with my entire staff, including Nick and Jason. Greg Papenfus - General Manager"

David O.
May 2014
5.0
Yes, I recommend this pro
$6,800
Job was on schedule, on budget, they solved a problem that was not there making, staff was very responsive and friendly. I will use them in the future.

Lowanda T.
Apr 2012
5.0
Yes, I recommend this pro
Everything is holding up fine after 15 years. Their quality was great. Their price was reasonable. They were there on time and really did a good job. They are very professional.

Thomas H.
Mar 2012
5.0
Yes, I recommend this pro
$410
They were really good. They were professional. I would definitely use them again.

Linda C.
Mar 2012
5.0
Yes, I recommend this pro
$11,000
I loved everything. I loved the way they worked with me and answered all my questions. Everything from planning to installation was perfect. I was very happy with the cabinets. Their prices were comparable to everyone else.

Linda C.
Feb 2012
5.0
Yes, I recommend this pro
$11,415
Contacted Greg Papenfus..he was great to work with..answered sooo many questions with patience and understanding..They stand behind their work and the cabinets were done in record time..Beautiful maple cabinets. The installation was smooth and professional.. I would definitely work with Greg and Carters Cabinets again..

Kelley M.
Aug 2011
5.0
Yes, I recommend this pro
$7,500
Overall went very well

Mj J.
Feb 2011
5.0
Yes, I recommend this pro
$18,000
These people are extremely professional and neat. The attention to detail both in building and installing are unmatched. Everything went smoothly. They were a couple hardware pieces short (because I chose more pulls and less knobs than they had estimated), and the pull out pantry doors were not ready upon install, but they did not hold up the job for those items, and they came back promptly to finish, and it is perfect! I even had them remove the top from an existing maple topped island, which they took to the shop for a cut and sanding, and they charged almost nothing for that. I did not even call for a second estimate this time I used them (although they beat out Lowe's and Home Depot prices the previous time!), as I would not trust this work to anyone else.

Kelley M.
Jul 2010
5.0
Yes, I recommend this pro
$7,000
Overall went very well, no complaints.

Carolyn E.
Oct 2009
5.0
Yes, I recommend this pro
$21,000
Wonderful experience. Cabinets were custom made cherry. They'll keep making designs for you until you're satisfied, but we were happy with the first one they provided. There was a problem with one of the doors, which they fixed with now trouble. They also fixed some lights under the counters at no charge.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carter's Cabinet Shop is currently rated 5.0 overall out of 5.

Yes, Carter's Cabinet Shop offers free project estimates.

No, Carter's Cabinet Shop does not offer eco-friendly accreditations.

No, Carter's Cabinet Shop does not offer a senior discount.

No, Carter's Cabinet Shop does not offer emergency services.

No, Carter's Cabinet Shop does not offer warranties.