
Bug Man Exterminating
About us
As a full-service pest control provider, Bug Man has been locally owned and operated in Roanoke Valley since 1994. In 2009, Bug Man began offering pest control services in the New River Valley. Less than 1% of all pest control companies in the United States have the certifications that Bug Man Exterminating has. As a GreenPro Certified and QualityPro Certified company, Bug Man Exterminating complies with rigorous standards and submits to regular training, recertification and is proud to have all certified and registered technicians. Specializing in green pest control solutions, Bug Man provides customers with only the safest and most effective pest control treatments. Leave it to our pest control specialists, whom are extensively trained to give you peace of mind knowing the person treating your home is an experienced professional. Whether it’s cockroaches, termites, mice or other pests that have invaded your home, our highly-trained and fully certified exterminators will eliminate the problem. Ask us about our Senior and Military discounts. "Remember, When You See Red….. Bugs Are Dead" Additional Contact: Tim Nininger
Business highlights
Services we offer
"Termite Specialist", Bed Bugs, Closed Crawl Spaces, Family & Pet Safe Products, Green Insulation Options, GreenPro Certified Pest Control, Mold Prevention & Moisture Care, Mosquito Services, Pre-Treat & Green Pre-Treatment, Real Estate Pest Inspections, Residential and Commercial Properties, TPC Restoration, WDI's
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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3% | ||
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6% |
All the guy did was squirt a can of spray at the nest. (It was the size of a basketball.) Which knocked half of the white paper-like material unto my black roof. The remaining half is still hanging there and has now turned into a black rotting mess.(I do not own a ladder or I would get it down myself.)
So not only did they do nothing but spray a can and charged me $195.00, they didn't even get up there and clean it off. BTW, this is a small cape cod, 2 story house. In retrospect, I could have bought a can of wasp spray that they sell at Lowes and Home Depot and done this myself.
What I'm really angry about is not only the excessive amount of money charged, but that they left this nest up there!!
The service tech arrived about 10 minutes late and was friendly. He informed me they did not really do bees, but he would spray anyway if we got service as it and quot;might helpand quot;. He performed a termite inspection and seemed very knowledgeable. He then talked me into a service contract for other bugs.
After pushing me into a yearly contract I realized it would be $175 every 3 months. He said the contract was for a year, but the contract is actually for 15 months. Examining the contract you will find you actually have 4 more payments for a total of 5 payments for the and quot;yearand quot;.
About 2 weeks after the service I had a huge outbreak of ants in the house. I saw no reduction in bees. I also found a few crickets that I had not noticed before I called for service. I went from not really have a bug issue other than bees to having multiple issues.
The people at Bug Man Exterminating however are unwilling to stand behind their work in any way. I think they realize they have a poor product as they change a considerable $75 fee to get out of the contract, even though the service in my case was completely ineffective. I think this is quite poor business and very unprofessional. I would advise going with another bug company.
For now, I have been doing it myself with the top end chemicals sold by Home Depot and have been very pleased with the outcome for about $35 in chemicals and a hour of my time.
Licensing
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