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Bug Man Exterminating

Pest Control, Mold Remediation, Mold Testing,

About us

As a full-service pest control provider, Bug Man has been locally owned and operated in Roanoke Valley since 1994. In 2009, Bug Man began offering pest control services in the New River Valley. Less than 1% of all pest control companies in the United States have the certifications that Bug Man Exterminating has. As a GreenPro Certified and QualityPro Certified company, Bug Man Exterminating complies with rigorous standards and submits to regular training, recertification and is proud to have all certified and registered technicians. Specializing in green pest control solutions, Bug Man provides customers with only the safest and most effective pest control treatments. Leave it to our pest control specialists, whom are extensively trained to give you peace of mind knowing the person treating your home is an experienced professional. Whether it’s cockroaches, termites, mice or other pests that have invaded your home, our highly-trained and fully certified exterminators will eliminate the problem. Ask us about our Senior and Military discounts. "Remember, When You See Red….. Bugs Are Dead" Additional Contact: Tim Nininger

Business highlights

31 years of experience

Services we offer

GreenPro Certified Pest Control, Bed Bugs, "Termite Specialist", Real Estate Pest Inspections, Pre-Treat & Green Pre-Treatment, Family & Pet Safe Products, Closed Crawl Spaces, Mold Prevention & Moisture Care, Mosquito Services, Green Insulation Options, TPC Restoration, WDI's, Residential and Commercial Properties

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%

Filter reviews by service

Showing 1-3 of 3 reviews
Ricky B.
Jun 2017
5.0
Yes, I recommend this pro
$27,500
Spraying worked!

Jody H.
Nov 2016
1.0
Not great at all stopped service

Dunja B.
Sep 2016
5.0
Yes, I recommend this pro
Daniel was very curteous, knowledgable and professional. This time we didn't have any problems, but I will not hesitate to depend on their service in the future. Highly recommend.

Traci C.
May 2016
5.0
Yes, I recommend this pro
unknown

Binoy R.
May 2016
1.0
unknown

Robert H.
Nov 2015
5.0
Yes, I recommend this pro
$10,000
Did thorough examination of house and made very helpful suggestions.

Walter C.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Rachel W.
Oct 2015
5.0
Yes, I recommend this pro
$20,000
unknown

Christopher S.
Oct 2015
5.0
Yes, I recommend this pro
$11,500
The service was professional and helpful. We had problems with stinkbugs before we started having this service, and the problem has improved substantially since that time, particularly after the fogging.

Kenneth L.
Oct 2015
5.0
Yes, I recommend this pro
$22,500
It was quickly done. All my questions were answered and advice was given on what to look for in case it happens again. He stayed and re-sprayed a second time to be sure and even checked up in the attic to see if the hornets had made it into the house. The cost included a re-treatment within 45 days if needed but thankfully we did not. I felt it was a bit too expensive but in the end it was successful and we no longer fear getting stung.

John S.
Oct 2015
5.0
Yes, I recommend this pro
$10,000
It went well.  Noticed only dead bugs inside and, didn't really notice the bugs outside as much.

Jane R.
Aug 2015
5.0
Yes, I recommend this pro
$25,000
unknown

Laura S.
Jun 2015
5.0
Yes, I recommend this pro
$16,000
unknown

John B.
Apr 2015
5.0
Yes, I recommend this pro
$10,000
The ants are gone!!

Donna C.
Feb 2015
5.0
Yes, I recommend this pro
$15,000
unknown

Linda D.
Jan 2015
5.0
Yes, I recommend this pro
unknown

ARNOLD S.
Oct 2014
5.0
Yes, I recommend this pro
$17,500
unknown

Eric S.
Jun 2014
5.0
Yes, I recommend this pro
$22,500
I had a swarm of flying ants in my house and call Bug Man. They sent an associate out for a free inspection. The inspection was thorough. I was given several different treatment options (one year plan or one-time plan), and he took several specimens with him for confirmation. The day I was called - confirming that I had carpenter ants- I had another swarm. I set a time for a one-time treatment the following Saturday. The treatment was sprayed both inside and outside my house. Additionally, ant traps were placed in two different locations outside the house. The traps are effective for a year. I also received a 45 day warranty on the treatment. Both associates were timely, courteous, and professional. It took less than ten days from the time of my first call to the time I received the treatment.

Martha C.
Feb 2014
5.0
Yes, I recommend this pro
$14,500
.

Brian L.
Nov 2013
5.0
Yes, I recommend this pro
$19,500
My house is situated in a very moist environment, and I was having lots of trouble with carpenter bees, multiple types of ants, stink bugs, and drugstore beetles. They visited in July and sprayed, which reduced my bug problem to about 5% of its original size. A subsequent round of spraying in November seems to have reduced it further.

Sarah S.
Aug 2013
5.0
Yes, I recommend this pro
$10,000
He notifies me in advance when he is coming and he is very good about that. The secretary calls me and arranges the time and the exterminator calls the day he is coming so I get two phone calls. The guys are always in uniform and identify themselves. They are clean cut kids and I am very satisfied with them.

David P.
Feb 2013
5.0
Yes, I recommend this pro
$7,500
He arrived within an hour of our call and expediently dealt with the situation. He was very competent and respectful, using the minimum measure needed to quickly kill the hornets. We have since recommended his services to others.

Keith W B.
Aug 2012
1.0
$19,500
I was out of town, and had someone meet the exterminator to pay them.
All the guy did was squirt a can of spray at the nest.  (It was the size of a basketball.)  Which knocked half of the white paper-like material unto my black roof.  The remaining half is still hanging there and has now turned into a black rotting mess.(I do not own a ladder or I would get it down myself.)
So not only did they do nothing but spray a can and charged me $195.00, they didn't even get up there and clean it off.  BTW, this is a small cape cod, 2 story house.   In retrospect, I could have bought a can of wasp spray that they sell at Lowes and Home Depot and done this myself.
 What I'm really angry about is not only the excessive amount of money charged, but that they left this nest up there!!

Andrew W.
Aug 2012
2.0
$25,000
I had originally called to get a termite inspection and to remove carpenter bees / wasps.
The service tech arrived about 10 minutes late and was friendly. He informed me they did not really do bees, but he would spray anyway if we got service as it and quot;might helpand quot;. He performed a termite inspection and seemed very knowledgeable. He then talked me into a service contract for other bugs.
After pushing me into a yearly contract I realized it would be $175 every 3 months. He said the contract was for a year, but the contract is actually for 15 months. Examining the contract you will find you actually have 4 more payments for a total of 5 payments for the and quot;yearand quot;.
About 2 weeks after the service I had a huge outbreak of ants in the house. I saw no reduction in bees. I also found a few crickets that I had not noticed before I called for service. I went from not really have a bug issue other than bees to having multiple issues.
The people at Bug Man Exterminating however are unwilling to stand behind their work in any way. I think they realize they have a poor product as they change a considerable $75 fee to get out of the contract, even though the service in my case was completely ineffective. I think this is quite poor business and very unprofessional. I would advise going with another bug company.
For now, I have been doing it myself with the top end chemicals sold by Home Depot and have been very pleased with the outcome for about $35 in chemicals and a hour of my time.

Teresa and Richard M.
Jul 2012
5.0
Yes, I recommend this pro
$9,900
I have had them for 7 years. They take care of all my problems. I have used them for mice, ants and stink bugs we had. They treat you extremely well.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bug Man Exterminating is currently rated 3.7 overall out of 5.
Monday: 7:30 AM - 6:00 PM Tuesday: 7:30 AM - 6:00 PM Wednesday: 7:30 AM - 6:00 PM Thursday: 7:30 AM - 6:00 PM Friday: 7:30 AM - 6:00 PM Saturday: 8:00 AM - 5:00 PM
Bug Man Exterminating accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, Bug Man Exterminating offers free project estimates.
Yes, Bug Man Exterminating offers eco-friendly accreditations.
No, Bug Man Exterminating does not offer a senior discount.
No, Bug Man Exterminating does not offer emergency services.
Yes, Bug Man Exterminating offers warranties.
Bug Man Exterminating offers the following services: GreenPro Certified Pest Control, Bed Bugs, "Termite Specialist", Real Estate Pest Inspections, Pre-Treat & Green Pre-Treatment, Family & Pet Safe Products, Closed Crawl Spaces, Mold Prevention & Moisture Care, Mosquito Services, Green Insulation Options, TPC Restoration, WDI's, Residential and Commercial Properties

Contact Information

1918 Orange Ave NE, Roanoke, VA 24012

Service Hours

Monday:7:30 AM - 6:00 PM
Tuesday:7:30 AM - 6:00 PM
Wednesday:7:30 AM - 6:00 PM
Thursday:7:30 AM - 6:00 PM
Friday:7:30 AM - 6:00 PM
Saturday:8:00 AM - 5:00 PM
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