Murray's Tree & Landscaping
About us
Complete tree services, emergency services available, bucket truck available as well. Serving this community for nearly 20 years. Satisfaction Guaranteed, Accept most major credit cards.
Business highlights
Services we offer
& maintenance of plants & trees., Topping, cable bracing, cavity filling, dead limbing of trees, elevating & removing trees, fertilizing, lot clearing, mulching, planting, seeding, trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
9% | ||
6% | ||
3% | ||
0% |
"Mr. [Member Name Removed], I am sorry you feel that the job was not completed to your specifications. Having been in business for 24 years we strive to provide satisfaction to our customers as much as possible. Work was completed at your home with the bucket truck to trim and complete a crown reduction of your Neighbors tree. The crown reduction was completed to the property line as much as possible but also keeping in mind the health of your neighbors tree and possible litigation should this tree suffer health issues in the future. With regard to the cash acceptance we do not only accept cash and you were the one who offered to pay cash for a reduction in the price which we allowed a reduction of 100$. We accept all forms of payment so this is simple untrue. We have since provided a receipt as you wished and there was no need for a call to the office for this to be accomplished this must have been an oversight on the day of service. We have also since spoke with your neighbor regarding your tree and she feels that it looks fine and does not wish for it to be trimmed anymore. As this is her tree we must consider her wishes in this matter. At this point we have evaluated the tree and there are no limbs over your roof or property line. We have reached out to you and your neighbor and unfortunately there is nothing more we can do. We do apologize that your expectations were not met but as professionals we also have to maintain the health of the tree."
"Mr. [Member Name Removed], We are extremely sorry for your dissatisfaction with our services provided. We strive to provide the best experience possible but occasionally in this field sometimes situations occur that may result in time variations that are out of our control. We do realize everyone’s time is important and try to provide the best communication as to our arrival and anticipated completion of services. We also realize your main objective was to top the Bradford Pear but the other tree was mentioned during our consultation. Again, we apologize for any miscommunication during this consultation and will continue to improve in areas mentioned. Murray’s Tree and Landscaping LLC"
"Thank you [Member Name Removed], we appreciate your review and look forward to working with you in the future!"
"Thank you for your business, we appreciate you and your review. Murrays Tree & Landscaping LLC."
"Thank you for your business. We appreciate you as a customer. Murray's Tree & Landscaping LLC."
On the day of service, they arrived on time and got straight to work. They needed a cherry picker to hit most of the tall limbs and did these nicely. They also quickly took down a few small trees and ground up the stumps.
Afterwards, limbs and leaves were raked up and the yard looked great. We would definitely use the Murray service again.
"Thank you for your review and look forward to serving you again in the future."
"Dear Mr./Mrs [member name removed], In response to your Review, We rarely work in the Warrenton area and wanted to be sure that we were actually the ones who performed your job, We strive to leave our customers satisfied with our work and if not we usually come back and see how we can accomplish that. This is why this puzzles me, did you contact us about your concerns and if so who did you talk to ? Please respond. Thanks"
I had 3 estimates and Murray?s was not the cheapest, although all 3 were very competitive, but I liked their professionalism and their truck/equipment better than the others. David was very kind, professional and explained everything very well. The crew performed the work, removing 12 large trees, 2-3 very close to the house and one was a large dead tree, and grinding of about 4-5 stumps. They did a great job and cleaned up very well.
There were 2 large tire marks in the backyard that I was concerned about, but it had just rained for several days prior, so not much that could really be done about that, and the grass ended up growing back quickly, not even noticeable after 4 weeks.
The only thing I was not happy with was the fact that a large stump next to the house was left there when I felt we had agreed to have it ground out. They didn?t seem to want to give in on that and wanted paid extra to do it, but I had reached my budget for the project. I will just cover the stump with a plant, or get it ground out later.
Good work, I would use Murray's Tree Service and Landscaping again and recommend to others.
~Angie N. Manassas, VA
Licensing
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