TrueClean of Virginia

With Angi since August 2019

True Clean of Virginia uses Green Certified solutions to achieve the healthiest clean! Whether hard or soft surfaces, our combined cleaning methods really do restore your carpets, rugs, upholstery, tile and grout, and more.

Awards and Badges

Angi Certified

Business Highlights

Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered
Wears MaskWears Mask

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.9

(64) Verified Reviews

Ratings Distribution

5

62

4

0

3

0

2

1

1

1

Rating Details

Price
4.9
Professionalism
5.0
Punctuality
5.0
Quality
5.0
Responsiveness
5.0

Read reviews by category

carpet cleaning (53)upholstery cleaning (13)floor cleaning (2)gutter cleaning (2)pressure washing (1)window cleaning (2)
Showing 1-25 of 64 reviews
George L.
5.0
10/24/2022
I am truly impressed with TrueClean of Virginia. The price was so competitive, I had my doubts about how the work would turn out. I could not be happier. The work was superb and fully intend on using TrueClean in the future. Moreover, the staff was polite and punctual. In fact, he called to see if he could come earlier, which he did. I highly recommend TrueClean of Virginia.
Description of Work
Pressure Washing
Category
pressure washing
Cost
$250
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Ronald D.
5.0
08/01/2022
Excellent service. Showed up on time and were very professional. Carpets look great!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you for your review.
Vanessa H.
5.0
03/30/2021
George was very professional. He arrived on time. He has a wonderful attitude he even with a few items that needed to be moved He did exactly what I needed to some rough areas taken care of. I really appreciate the service
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$200
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
John D.
5.0
03/21/2021
It went really well. The technician was very polite and studious in his work. He was done very quickly and was very friendly. I would DEFINITELY hire again!!!!
Description of Work
Apartment carpet cleaninf
Category
carpet cleaners
Cost
$150
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
David K.
5.0
01/21/2021
Absolutely perfectly! The owner explained what he proposed and did the work on the spot. The carpet looks and smells good, and the cost was quite reasonable. I could not be more pleased.
Description of Work
The basement carpet was stained when a sewer backed up. Carpet needed disinfecting and cleaning.
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you so much for your review!!
Joy M.
5.0
11/30/2020
Mr. Williams went above and beyond to provide exceptional service. From the first day I called inquiring about True Clean’s services to the day my chaise lounge was returned, he and his staff were professional, friendly and kept me informed about the progress. I couldn’t ask for better service and customer satisfaction. I highly recommend True Clean when you want the best. Thanks again! Joy Metzger
Description of Work
I had a chaise lounge that needed the upholstery cleaned.
Category
upholstery cleaning
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Lisa P.
5.0
11/21/2020
Everything was great. Really appreciate their quick response to my request and the technician was friendly and did a great job! My carpets look wonderful!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$400
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Vicki S.
5.0
11/17/2020
Mr Williams did an amazing job better than we even hoped made our carpet look brand new. Will hire again.
Description of Work
Carpet cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Jenny C.
5.0
10/01/2020
Slight pronlem with scheduling (caught in traffic, which happens). Otherwise good work.
Description of Work
3 rooms and hall
Category
auto detailing, carpet cleaners
Cost
$200
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Ruth O.
5.0
09/30/2020
He was very personable and did a very nice job. the carpets looked and smelled much better!
Description of Work
wall to wall carpet in a cottage and a bedroom were steam cleaned.
Category
carpet cleaners
Cost
$220
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
May R.
5.0
09/24/2020
Mr. Williams was on time, very professional and flexible. He wore his mask the entire time. We were so happy with the service, we decided to increase the scope of the job. Would highly TruClean of Virginia to clean your carpet 😊
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Allison C.
5.0
09/02/2020
Great work and reasonably priced. Showed up on time and completed the job timely.
Description of Work
carpet cleaning
Category
carpet cleaners
Cost
$200
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Dominic M.
5.0
08/29/2020
Faster than expected, great job and very professional.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes
Mike S.
5.0
08/24/2020
They were on time, respectful, communicative, applied and very efficient at the task that was performed-carpet cleaning. I would definitely hire them again and I highly recommend!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Karen S.
5.0
08/05/2020
George was very friendly and explained what he was going to do. It worked out well, and the carpets look great.
Description of Work
carpet cleaning
Category
carpet cleaners
Cost
$375
Hire Again?
Yes

Service Provider Response

Thank you so much for your review
Barbara R.
5.0
07/30/2020
Great. It was quite dirty and he got it very clean. Fabric remained soft
Description of Work
Chair cleaned
Category
auto detailing, upholstery cleaning
Cost
$60
Hire Again?
Yes

Service Provider Response

Thank you for your review.
Shirley M.
5.0
07/30/2020
Service began promptly, and did not take long. Afterward the carpet looked pristine, and smelled fresh (no chemical odors). Was an A+ job. Will definitely use TrueClean for my carpet maintenance.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$175
Hire Again?
Yes

Service Provider Response

Thank you for your review.
Carol H.
5.0
07/21/2020
He arrived on time which I appreciated. My carpets weren't stained so this was just a general cleaning, but the carpets look brighter so I'm happy!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Cost
$120
Hire Again?
Yes

Service Provider Response

Thank you for your review.
Nicole B.
5.0
07/16/2020
Replied with a very reasonable bid on my project quickly and were great at communicating to set up a time that would work for me during which a technician could come. Tech showed up promptly for the proposed “window of service” time frame and was very friendly. Made sure I approved of job done prior to leaving. Thank you for your help!
Description of Work
carpet cleaning
Category
carpet cleaners
Cost
$70
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Amelia F.
5.0
07/16/2020
George called prior to arriving as scheduled. He worked quickly and efficiently and left the carpets clean. He was polite but friendly.
Description of Work
carpet cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Scott H.
5.0
07/13/2020
Went very well. We will use them again this year. They should receive an A grade.
Description of Work
Carpet Cleaning
Category
window cleaning
Cost
$90
Hire Again?
Yes
Kay W.
2.0
07/13/2020
Spoke with scheduler and owner prior to booking. They quoted me a price and assured me (profusely) they would clean and deodorize as I had pet odor on sofa and carpet. When the owner/technician got there he told me it would be an adfitional $100 tp deodorize. I was stunned but in a bind at that point and went ahead. It seemed my sofa and rug were barely cleaned. I had to throw my (vintage Persian) carpet away because the job was so unsatisfactory and I didn't have time to have it recleaned before I moved and could not take it with me in the condition it was in. It was a bad experience. Wasted $300. Trying to put it behind me. Would NEVER revommend.
Description of Work
Carpet Cleaning
Category
carpet cleaners, upholstery cleaning
Linda B.
5.0
07/13/2020
It went great! His nice secretary called when he was running late. He did a great job!
Description of Work
Carpet Cleaning
Category
carpet cleaners
Hire Again?
Yes

Service Provider Response

Thank you so much for your review.
Thalya T.
5.0
06/29/2020
Office manager called whenever there may have been a delay and communicated greatly. Did exactly what we asked and was very personable. Thank you!
Description of Work
Car detailing
Category
auto detailing, upholstery cleaning
Cost
$163
Hire Again?
Yes
Barry B.
5.0
06/17/2020
Excellent service! Arrived on time. Carpet looks great! Great person to deal with.
Description of Work
carpet cleaning
Category
carpet cleaners
Cost
$150
Hire Again?
Yes

Phone

Address

2301 Wise St

Richmond, VA 23225

Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM

Website

www.novacarpetcleaning.com

Other Information

Services Offered

Carpet Cleaning, Upholstery Cleaning,
Auto Detailing,
Floor Cleaning and Waxing, Gutter Cleaning, Pressure Washing,
RV Sales & Service

Services Not Offered

Ask for details

No License Required for Trade
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

TrueClean of Virginia is currently rated 4.9 overall out of 5.

TrueClean of Virginia is open:

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

No, TrueClean of Virginia does not offer eco-friendly accreditations.

Yes, TrueClean of Virginia offers emergency services.