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True Steam LLC

Founded 2014 • With Angi since February 2015

4.8

(11) Verified Reviews

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Business Details

Phone Number

Address

3513 Kensington Ave Suite #3

Richmond, VA 23221

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Description

True Steam LLC is a local, family owned business. Customer satisfaction is our top priority.

Verified Reviews

A few reviews for this pro...
Write a review
A P.
5.0
12/06/2022
Andrew was terrific. On time. Explained what needed to be done. Answered all my questions white carpet looks as good as new!
Description of Work
Carpets cleaned. Oriental area rug cleaned.
Category
carpet cleaners
VIRGINIA J.
4.0
11/11/2016
App't went well. They were punctual and professional. Did a very good job.
Description of Work
carpet cleaned.
Category
carpet cleaners
VIRGINIA J.
4.0
06/20/2016
.
Description of Work
.
Category
carpet cleaners
Cassandra F.
5.0
02/05/2016
It went wonderfully. He was on time and very professional. He gave me carpet caring tips. I loved the quality of his work!
Description of Work
He cleaned two rooms and removed a few small stains.
Category
carpet cleaners
Mary C.
5.0
02/02/2016
I was so impressed. The gentleman was a gentlemen. He was very conscientious and payed close to details. He was also very courteous.
Description of Work
They cleaned carpets in two rooms.
Category
carpet cleaners
Alana K.
5.0
01/09/2016
I was thrilled to find out how reasonable True Steam's pricing was, and even happier when I came home and saw my carpets! They look so much brighter and visible stains were removed. I had called around to various companies previous to True Steam to get carpet cleaning estimates, and was disappointed at how expensive most were. True Steam was both affordable and also very well priced for the service I received. The gentleman I worked with was great about explaining what he was going to be doing, and definitely went above and beyond on more than one occasion. I'm very happy with the end product and will definitely use True Steam again.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Angela R.
5.0
12/04/2015
Andrew called on his way, showed up on time and did a GREAT job. The carpets look awesome. There were several stains in high traffic areas and it now looks just like new! He even took care of a stain in a hidden place under a door that I forgot to point out to him during our initial walk thru.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Jose E.
5.0
11/30/2015
Andrew gave me different time slots to pick. He was punctual and started right away. Cleaned two rooms and left the carpet looking brand new. All stains were gone. I will definitely recommend and will use their services again.
Description of Work
Cleaned and removed stains all carpeted rooms (bedroom, living room) from carpet (~700sq/ft apartment)
Category
carpet cleaners
Matthew D.
5.0
11/27/2015
unknown
Description of Work
Andrew cleaned 3 large area rugs and 2 runners. We were very satisfied with the results.
Category
carpet cleaners, oriental rug cleaning
Michele A.
5.0
10/06/2015
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Description of Work
.
Category
carpet cleaners
Annie Z.
5.0
02/04/2015
I was looking for a trustworthy and reliable carpet cleaner, not necessarily the cheapest, but the best and most professional. That's exactly what I received with True Steam LLC. Getting a quote was quick and easy and the technician answered all of my questions in a clear way that was easy to understand. On the day of the cleaning the technician called me prior to arriving to let me know he was on his way and arrived on time. I had four rooms of carpet cleaned and they turned out great! The technician moved all of the furniture out of the way to clean and put it right back when he was done. I had a couple stains that I unsuccessfully tried to remove several times that the technician was able to get out. My carpets look new and they fully dried in just a couple hours which was much faster than when I'd had them cleaned previously! I'd highly recommend this company.
Description of Work
Steam cleaned four rooms of carpet.
Category
carpet cleaners

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Carpet Cleaning
    Oriental Rug Cleaning
    Upholstery Cleaning
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Carpet cleaning. Upholstery cleaning. Oriental rug cleaning. Tile & grout cleaning, Wood floor cleaning and polishing.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about True Steam LLC

    How is True Steam LLC overall rated?

    True Steam LLC is currently rated 4.8 overall out of 5.

    What days are True Steam LLC open?

    True Steam LLC is open:

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    What payment options does True Steam LLC provide

    True Steam LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does True Steam LLC offer free estimates?

    Yes, True Steam LLC offers free project estimates.

    Does True Steam LLC offer eco-friendly accreditations?

    Yes, True Steam LLC offers eco-friendly accreditations.

    Does True Steam LLC offer a senior discount?

    No, True Steam LLC does not offer a senior discount.

    Does True Steam LLC offer emergency services?

    Yes, True Steam LLC offers emergency services.

    Are warranties offered by True Steam LLC?

    Yes, True Steam LLC offers warranties.

    What services does True Steam LLC offer?

    True Steam LLC offers the following services: Carpet cleaning. Upholstery cleaning. Oriental rug cleaning. Tile & grout cleaning, Wood floor cleaning and polishing.