The Original Mattress Factory - Richmond

About us

Additional DBA - RVMF Inc.

Business highlights

19 years of experience

Services we offer

The Original Mattress is a manufacturer of better quality mattresses and Box Springs that they sell directly to the public, headboards, mattress pads, sheets etc., thus eliminating the middle man and the middle man mark-up. OMF can also do custom sized mattresses and mattresses that can be used for boats and RVs. Also offered are other bedding related items such as frames

Accepted Payment Methods

  • CreditCard
Reviews
4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%
Showing 1-12 of 12 reviews
Stephen M.
Dec 2017
1.0
I called to ask about getting a custom mattress done. As I am nursing a broken foot, I asked if it was possible for someone from the company to come out and do measurements. The person with whom I spoke said he would call me back, he never did.

Robert A.
May 2017
4.0
Yes, I recommend this pro
$800
Everything went well

Carol C.
Oct 2016
5.0
Yes, I recommend this pro
Delivered as promised

Virginia S.
Jun 2015
5.0
Yes, I recommend this pro
$1,200
It has went very well. The gentleman was very knowledgeable, not pushy at all. They were great!

Michael V.
May 2015
5.0
Yes, I recommend this pro
$1,800
unknown

Gail C.
Feb 2015
5.0
Yes, I recommend this pro
$550
unknown

Renee C.
Oct 2014
5.0
Yes, I recommend this pro
$1,370
They were really good and I would recommend them! They were very patient and helpful in assisting me with finding what I needed. Janet was excellent! They were great with financing as well and even have a delivery options. They've got a good warranty plan as well.

Rebekah P.
Jun 2014
5.0
Yes, I recommend this pro
$800
We almost purchased a mattress here, because the salesman was very informative and did not pressure us. We ended up keeping our current mattress for now.

Mark M.
Oct 2013
5.0
Yes, I recommend this pro
$900
It wnet perfectly. And I was able to get 0% financing to pay it off over six months.

Kathy M.
Aug 2013
5.0
Yes, I recommend this pro
$357
We went to the West Broad store. Steve was great. He answered all our questions and let us make the choice. There was absolutely no pressure. He wrote down the information on what we were interested in and gave us the final price. We left and shopped around (where we got a lot of pressure) and then called back to tell Steve what we wanted. They only had one in stock and they held it for us until we had a truck to pick it up. When we got there we paid and got exactly what we wanted. Our daughter is very happy with her new mattress and she really appreciated how respectful Steve was towards her, understanding that it was her decision and a personal preference. He gave her time to try everything and never told her what she should like.

Wade J.
Jul 2013
5.0
Yes, I recommend this pro
$1,000
Shopping for a new mattress at The Original Mattress Factory is easy and without pressure. We've bought from them twice and each time the sales person was low key, informative, and applied no pressure. Basically, the product sells itself and the salesman mainly just gives you information about their products and differences between other brands. We tried several mattresses and finally selected the one we liked the best. As we lay down on each mattress, he would tell us which one was more or less firm and why.
The delivery was arranged and the men showed up right on time. The delivery men were prompt, very courteous, and quickly brought in the new products, installed the extra leg on our old frame, moved our old mattress and removed a no longer needed one. The whole process at our house had to take place in less than 20 minutes, maybe even less.
While I don't expect to buy another bed anytime soon, I know where I'll go.

Santa D.
May 2013
5.0
Yes, I recommend this pro
$1,000
Very knowledgeable sales person who gave a very detailed primer on "mattresses." Decided on a model based on how comfortable it felt to us. Bought it. Had it delivered. A very comfortable bed. They will send you flip and turn reminders because the mattress is made with both sides as sleeping surfaces. Didn't know mattress manufacturers were moving away from the two sides mattress!

Ellen B.
May 2012
5.0
Yes, I recommend this pro
$800
We were very pleased with the quality of the services. Their customer service was impressive. They provide very good service.

Katherine H.
Aug 2010
5.0
Yes, I recommend this pro
$510
I was incredibly impressed by the service I received and the quality of the mattress. Tim Matthews helped me with my order, and he was patient, professional, and knowledgeable. He took time to ask questions and make sure that he understood exactly what I needed. I highly recommend this company if you have an antique bed that requires a "classic" mattress, which is a smidge smaller than a standard double. I was further pleased to learn that the mattress I ordered through this company was over $100.00 less expensive than a standard double bed mattress from a chain store, and their delivery charge was significantly lower as well. The mattress arrived punctually on the delivery date, the delivery men were courteous and friendly, and the mattress is comparable in quality to the Sealy that I almost purchased from another dealer. After having a terrible experience with a large chain store, I called an antique store

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Original Mattress Factory - Richmond is currently rated 4.9 overall out of 5.
The Original Mattress Factory - Richmond accepts the following forms of payment: CreditCard
No, The Original Mattress Factory - Richmond does not offer free project estimates.
No, The Original Mattress Factory - Richmond does not offer eco-friendly accreditations.
No, The Original Mattress Factory - Richmond does not offer a senior discount.
No, The Original Mattress Factory - Richmond does not offer emergency services.
No, The Original Mattress Factory - Richmond does not offer warranties.

Contact Information

8401 Midlothian Tpk, Richmond, VA 23235

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