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SOUTHERN ELECTRONICS INC

Founded 1979 • With Angi since October 2007

4.8

(9) Verified Reviews

Business Details

Phone Number

Address

730A RESEARCH RD

Richmond, VA 23236

Description

REPAIRING SPEEDOMETERS and INSTRUMENT CLUSTERS SINCE 1972. We repair instrument clusters, speedometers and car radios for all makes and models from 1950 and up. One-year no hassle limited warranty on entire repair. We pay for shipping both directions!! Visit our website for a FREE quote....

Verified Reviews

A few reviews for this pro...
5.0

05/11/2016


Roger W.

i requested a repair quote for my Mercedes instrument cluster that had grown so dim you could not read much of the information. I received the repair quote the next morning with instructions on how to properly package the cluster for UPS shipment to them. The cluster was repaired and returned in a like new condition in a little over a week despite their having to order an obscure part to complete the repair. The repair technician kept me well informed throughout the repair process and provided an accurate time frame in which I could expect the repaireded cluster to be returned. Having them repair the cluster rather than having to purchase a new cluster from the dealer saved me more than $1,400 in correcting the problem. I would not hesitate to use them again and highly recommend Southern Electronics for this type of repair.

Description of Work
Southern Electronics repaired the instrument cluster in my Mercedes that had gone dim to a like new condition.

Category

3.0

02/10/2016


George M.

Description of Work
Rebuilt Ford JBL OEM CD-Radio. Was not completely fixed after three rounds of shipping back and forth. Owner was responsive but technician couldn't get it right.

Category car stereo installation

Service Provider Response

Dear Mr. [Member Name Removed] I am very sorry you were unhappy with this work done 2 years ago. But since this is the first time you brought it to my attention it was done two years ago it is difficult to remember all the discussions with you about the repair. My technician does remember you and he said your repair was on a 15 year old car radio model that was a very unreliable type of radio and even the Ford factory stopped supporting. That model was built with inferior parts that dry up with age and fail. However, I want to make sure you are satisfied and will be glad to look at the repair again or refund your money. My cell is 1-804-441-2030. Please call weekdays so I can discuss with you.
5.0

02/18/2015


stuart R.

I contacted southern via e-mail. They responded the next day with a quote and directions. I sent the instrument panel via prepaid ups and two days later it was returned ready to install. It has functioned correctly since then.

Description of Work
Repaired/rebuilt instrument panel.

Category car stereo installation

5.0

07/02/2014


Rick B.

Contacted Ron and explained the problem. He was very knowledgeable and helpful and gave me a price over the phone. Dropped the car off at 8:00 and picked up at 2:30. Happy daughter is a happy Dad. Thanks for the great service.

Description of Work
repair radio for my daughters 2005 Honda Accord

Category car stereo installation

5.0

08/24/2013


Arlin L.

They were great. They gave me an estimate and did the work while I waited. The problem was burnt out bulbs and they fixed it for the minimum charge! They could have made up anything, but they were honest and didn't inflate the bill.. I would recommend them to anyone. They are trustworthy.

Description of Work
Repaired the 'message center' on my instrument cluster in my Volvo

Category electronic repair

5.0

01/22/2013


Michael A W.

I reached out over the Christmas Holiday at a time when they were closed. I didn't expect to hear until after the holiday, but got an email response back the next day. Recommendation was to call their tech to talk through the diagnosis in more detail. I called several days later and spoke to the tech who walked me through several diagnostics. The synopsis was that it was not necessary to send them my radio for a thorough diagnostic and repair. The problem was in a separate amplification unit that would need to be replaced. Since, I am 1000 miles from their location, having them do it was impractical. The Tech talked me through the process and spent more time than I would have expected explaining where to find the information in the Vehicle Service Tech manual and then gave me some pointers. Bottom line: The organization went out of its way to be helpful, even though I was not spending any money with them at this time. If and when the need arises to have a repair done on my radio unit, I would definitely send it to them for diagnosis and repair.

Description of Work
Called for advice and information and a prospective quote for services on my vehicle sound system

Category car stereo installation

5.0

12/09/2012


Jim B.

Soon after the radio arrived in their shop I received a phone call from one of their technicians, and he indicated that the radio had been thoroughly tested and no problems were found. He also reitierated the previous advice that the most likely source of the problem was in the vehicle’s speakers (which, after a quick Internet search, seems to be a common problem with this model). He informed that their minimum testing charge of $38 still applied, and while he seemed to feel bad about this charge, I felt it very reasonable considering this covered shipping both ways and the testing fee. In any case, my radio was returned and worked as before. After replacing the speakers I now have a functioning radio system. Thanks to Southern Radio for steering me to the true cause of the problem.

Description of Work
I submitted a quote request to Southern Radio to have my GM radio repaired, and in the return quotation I was told that the problem was most likely with the speakers. Choosing to ignore this advice, I shipped my radio to them for repair.

Category car stereo installation

5.0

11/12/2012


Kathryn C.

The speaker itself would have been 250+ from the dealer. They removed, repaired and re-installed for $150. Did an excellent job! John (front desk) was extremely knowledgeable and Service Manager was more than helpful. I must say that in this day and age I haven't seen service like this for some time.

Description of Work
Had a blown sub-woofer in my 2002 Lexus ES300. Removed, repaired & replaced.

Category car stereo installation,auto repair,electronic repair

5.0

08/20/2012


David B.

WOW: They told me if anything went wrong with the radio after i got it back that they would warranty it, EVEN IF IT WAS NOT WHAT I PAID TO HAVE FIXED! I have a factory radio/cd player/tape player. A button fell off the radio and the tape player is eating tapes. Also, the cd is skipping a bunch (probably just a dirtly lens).I brought it to Southern Electronics. I think the person who helped me was one of the technicians. He was confident that they could fix the problem and he went to the back to get a price and date. He came back just in a minute with a price and let me know that it would be done in two days. He also asked me if I wanted the radio mailed back to me so i did not have to pick it up. I asked him and quot;How would i get it back in?and quot; He went to the car with me, took out the radio, and showed me how i could put it back in. It was farily simple, so i told them they could ship it back to me as I live across town. My radio arrived repaired a few days later, i installed it like he showed me, and everything works. I could have purchased and installed a non-factory radio for about the same price, less if i wanted elcheapo radio, but i like my factory radio in the car.

Description of Work
Fixed car radio.. three different things.

Category car stereo installation,auto repair,car accessories,electronic repair

    Auto Radio Service
    Electronic Gadget Repair
    Auto Service
    Auto Accessories
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal
    Senior Discount
    10%
    Warranties
    Yes

    Services Offered

    We repair speedometers, instrument clusters, tachometers, odometers, Factory OEM radios, CD/Cassette/8-Track players, GPS, DVR, Car Video Systems! We Fix It Right or Its Free!

    Services Not Offered

    Sorry, we do not repair home electronics or portable devices.

    Frequently Asked Questions & Answers about SOUTHERN ELECTRONICS INC

    How is SOUTHERN ELECTRONICS INC overall rated?

    SOUTHERN ELECTRONICS INC is currently rated 4.8 overall out of 5.

    What days are SOUTHERN ELECTRONICS INC open?

    SOUTHERN ELECTRONICS INC is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: Closed

    What payment options does SOUTHERN ELECTRONICS INC provide

    SOUTHERN ELECTRONICS INC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal

    Does SOUTHERN ELECTRONICS INC offer free estimates?

    Yes, SOUTHERN ELECTRONICS INC offers free project estimates.

    Does SOUTHERN ELECTRONICS INC offer eco-friendly accreditations?

    No, SOUTHERN ELECTRONICS INC does not offer eco-friendly accreditations.

    Does SOUTHERN ELECTRONICS INC offer a senior discount?

    No, SOUTHERN ELECTRONICS INC does not offer a senior discount.

    Are warranties offered by SOUTHERN ELECTRONICS INC?

    Yes, SOUTHERN ELECTRONICS INC offers warranties.

    What services does SOUTHERN ELECTRONICS INC offer?

    SOUTHERN ELECTRONICS INC offers the following services: We repair speedometers, instrument clusters, tachometers, odometers, Factory OEM radios, CD/Cassette/8-Track players, GPS, DVR, Car Video Systems! We Fix It Right or Its Free!

    Are there any services SOUTHERN ELECTRONICS INC does not offer?

    Sorry, we do not repair home electronics or portable devices.