Founded 2014 • With Angi since February 2014
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Angi Certified
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Free Estimates
No
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Licensed
Bonded
Insured
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Verified Reviews
Read reviews by category
garage doors (142)door installation (7)
Showing 1-25 of 142 reviews
Eric E.
05/16/2023
Christian B.
04/25/2020
This was a great experience. Tech was very friendly and they were able to set up an appointment very quickly after we had a spring break. After reviewing the damage they offered three different options to fix at different prices and didn’t try to push us towards any more expensive items. We still ended up doing a full equipment replacement. Love the way the new system looks and can’t get over how quietly it runs. They offered a few more options at the end, but again didn’t push us at all on trying to buy, so we appreciate the honest approach. Will definitely call them first in future for any other needs.
Description of Work
Repair Garage Door
Category
garage doors
Cost
$1,300
Hire Again?
Yes
Service Provider Response
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale OwnerJohn V.
10/25/2019
Prompt response. On time and knowledgeable Tech.
Description of Work
Replace main spring and drums.
Category
garage doors
Cost
$500
Hire Again?
Yes
Service Provider Response
Thank you very much for taking the time to send us a review. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale OwnerJames L J.
08/22/2019
Paul Y.
01/15/2019
Their tech (Howard) was available within hours of my call and he did a great job. My garage door was not closing properly (constantly opening and closing or stopping at the wrong place). He could have just sold me a new unit for $800, but instead he replaced a few parts (including a free replacement of the light bulb holder) and installed new springs. Door works perfectly now.
Description of Work
Garage door maintenance
Category
garage doors
Cost
$480
Hire Again?
Yes
Service Provider Response
Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day. Respectfully, Scott B. Kale OwnerKathy H.
06/14/2018
Great company. Service tech was punctual, professional, knowledgeable and friendly.
Description of Work
Cable replaced
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale OwnerJames S.
04/03/2018
👌🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Description of Work
Garage Door Maintenance
Category
garage doors
Cost
$188
Hire Again?
Yes
Service Provider Response
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale OwnerMelvin R.
02/05/2018
Fine. Excellent work. Professional. Friendly.
Description of Work
Garage door spring replacement. Also performed spring upgrades and garage door tune-up.
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale OwnerMarjorie H.
12/12/2017
Didn’t respond to prepurchase question. Scheduler had no knowledge of offer or what was included. I felt like I was a patsy paying in advance. So I rate customer service at 0. Ended up getting pretty much what I wanted. Installer was responsive and did good job, though didn’t get the brand of keypad I wanted. Overall, I give the experience a C. I think it’s important to know what I’m buying and Angie’s List and the company didn’t give me that info.
Description of Work
Keypad entry replaced
Category
garage doors
Cost
$60
Hire Again?
Yes
Service Provider Response
Thank you so much for sharing your feedback. Unfortunately, we did not see the message you had sent. We want to ensure that our customers are satisfied, and I'm sorry that we missed that piece for you. We will take steps to ensure that doesn't happen again. Respectfully, Scott B. Kale OwnerAlan P.
12/07/2017
The service was well done and the improvement was noticeable.
Description of Work
Garage door maintenance.
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to send us [Member Information Removed] review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale OwnerMerlyn F.
11/13/2017
Technician was fine, just didn't get my refund as promised.
Description of Work
Garage door Tuned Up. But the tech said it was not need as my issue was bigger than that. However, he promised he was going to submit a for to issue a reimbursement since no job was performed and I have not received a refund to date.
Category
garage doors
NANCY M.
11/06/2017
Great! Please see the review which I already submitted.
Description of Work
My garage door would not go down all the way.
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale OwnerDiana H.
10/30/2017
Service was very good. The technician diagnosed the problem and was able to fix it immediately. I was very happy with the outcome.
Description of Work
Garage door tune up and repair.
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale OwnerRoger C.
10/25/2017
James was on time, performed work in timely manner.
Description of Work
Keypad installed, rollers replaced
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale OwnerAnn R.
10/19/2017
They completely the work quickly and removed the old door.
Description of Work
They replaced my garage door.
Category
garage doors
Hire Again?
Yes
Service Provider Response
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale OwnerDavid W.
10/16/2017
technician was paid $75, but found an additional $150 worth of repairs needed, none of which addressed my main problem. said I needed a whole new power unit, but needed a new electrical outlet installed. He was not qualified to do the electrical work. would have been nice if technician could have done all the work needed.
Description of Work
tune up garage door.
Category
garage doors
Cost
$225
Mary H.
10/11/2017
The technician was able to adjust the door and the equipment so the operation of the door is much quieter and now closes more consistently.
Description of Work
Garage door needed adjusting, it wasn't consistently closing and the motor on the auto opener was really loud.
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale OwnerDenise B.
10/09/2017
Had parts available and performed repairs quickly.
Description of Work
Garage door tune up and spring replacement on both garage doors.
Category
garage doors
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale OwnerCindy S.
10/02/2017
Precision door answered our numerous questions because we did not realize the keypad came with the price. We thought we were only paying for the labor . They came at the scheduled time and the installation was quick and efficient.
Description of Work
We had a keypad entry installed for our garage door. The $59 was for the keypad and the installation.
Category
garage doors
Cost
$59
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale OwnerAnn B.
10/01/2017
Service tech was professional and punctual and did not try to sell us unnecessary services. Scheduling was quick and easy.
Description of Work
Tune up and roller replacement needed
Category
garage doors
Cost
$75
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale OwnerAnnette R.
09/13/2017
Garth was an awesome technician, diagnosing my problem quickly and telling me several ways we could address the matter. He completely explained everything and gave me options and prices so I could decide how to proceed. After the work was completed, he told me about the warranty on the parts through Precision Door and the manufacturers. Overall, a great experience! I would recommend Precision Doors to anyone looking to have a garage door serviced, fixed or replaced.
Description of Work
Adding a new keypad, reprogramming a second keypad and repairing or replacing a panel that the previous homeowner had run into with her car.
Category
garage doors
Cost
$850
Hire Again?
Yes
Service Provider Response
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale OwnerJames M.
09/11/2017
Great! Arrived on time and quick installation. Very pleased.
Description of Work
Outdoor keypad installation.
Category
garage doors
Cost
$60
Hire Again?
Yes
Service Provider Response
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale OwnerWilliam E.
08/22/2017
Great did not recommend unneeded repairs
Description of Work
Garage door tune up
Category
garage doors
Cost
$39
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale OwnerDennis A.
07/24/2017
Excellent worker, efficient, informative and professional.
Description of Work
Garage door maintenance and enhanced safety equipment.
Category
garage doors
Cost
$385
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale OwnerBrook T.
07/03/2017
The service provider was polite and did the installation with ease. I will call again!
Description of Work
I purchased a deal for a new key pad.
Category
garage doors
Cost
$59
Hire Again?
Yes
Service Provider Response
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale OwnerPhone
Address
2095 Dabney Road
Richmond, VA 23230