Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Services of Richmond offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Richmond is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning products and service!
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Residential Install, Repair Garage Door, Home Automation, Doors & Security
No hanging cords, neat and clean work. Very satisfied.
Description of Work: Garage Door opener installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Christian B.
04/2020
5.0
garage doors
+ -1 more
This was a great experience. Tech was very friendly and they were able to set up an appointment very quickly after we had a spring break. After reviewing the damage they offered three different options to fix at different prices and didn’t try to push us towards any more expensive items. We still ended up doing a full equipment replacement. Love the way the new system looks and can’t get over how quietly it runs. They offered a few more options at the end, but again didn’t push us at all on trying to buy, so we appreciate the honest approach. Will definitely call them first in future for any other needs.
Description of Work: Repair Garage Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner
JAMES J.
08/2019
4.0
garage doors
+ -1 more
Not done yet will be done next week on 27th.
Description of Work: Replace garage door.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Response from Precision Garage Door
Thank you for providing feedback. Respectfully, Scott B. Kale Owner
Paul Y.
01/2019
5.0
garage doors
+ -1 more
Their tech (Howard) was available within hours of my call and he did a great job. My garage door was not closing properly (constantly opening and closing or stopping at the wrong place). He could have just sold me a new unit for $800, but instead he replaced a few parts (including a free replacement of the light bulb holder) and installed new springs. Door works perfectly now.
Description of Work: Garage door maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Response from Precision Garage Door
Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day. Respectfully, Scott B. Kale Owner
James S.
04/2018
5.0
garage doors
+ -1 more
👌🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Description of Work: Garage Door Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner
Melvin R.
02/2018
5.0
garage doors
+ -1 more
Fine. Excellent work. Professional. Friendly.
Description of Work: Garage door spring replacement. Also performed spring upgrades and garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner
Marjorie H.
12/2017
3.0
garage doors
+ -1 more
Didn’t respond to prepurchase question. Scheduler had no knowledge of offer or what was included. I felt like I was a patsy paying in advance. So I rate customer service at 0. Ended up getting pretty much what I wanted. Installer was responsive and did good job, though didn’t get the brand of keypad I wanted. Overall, I give the experience a C. I think it’s important to know what I’m buying and Angie’s List and the company didn’t give me that info.
Description of Work: Keypad entry replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Precision Garage Door
Thank you so much for sharing your feedback. Unfortunately, we did not see the message you had sent. We want to ensure that our customers are satisfied, and I'm sorry that we missed that piece for you. We will take steps to ensure that doesn't happen again. Respectfully, Scott B. Kale Owner
Alan P.
12/2017
5.0
garage doors
+ -1 more
The service was well done and the improvement was noticeable.
Description of Work: Garage door maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door
Thank you for taking the time to send us [Member Information Removed] review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner
Merlyn F.
11/2017
3.0
garage doors
+ -1 more
Technician was fine, just didn't get my refund as promised.
Description of Work: Garage door Tuned Up. But the tech said it was not need as my issue was bigger than that. However, he promised he was going to submit a for to issue a reimbursement since no job was performed and I have not received a refund to date.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
NANCY M.
11/2017
5.0
garage doors
+ -1 more
Great! Please see the review which I already submitted.
Description of Work: My garage door would not go down all the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner
Diana H.
10/2017
4.0
garage doors
+ -1 more
Service was very good. The technician diagnosed the problem and was able to fix it immediately. I was very happy with the outcome.
Description of Work: Garage door tune up and repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner
Roger C.
10/2017
5.0
garage doors
+ -1 more
James was on time, performed work in timely manner.
Description of Work: Keypad installed, rollers replaced
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner
Ann R.
10/2017
5.0
garage doors
+ -1 more
They completely the work quickly and removed the old door.
Description of Work: They replaced my garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door
Good morning! Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner
David W.
10/2017
4.0
garage doors
+ -1 more
technician was paid $75, but found an additional $150 worth of repairs needed, none of which addressed my main problem. said I needed a whole new power unit, but needed a new electrical outlet installed. He was not qualified to do the electrical work. would have been nice if technician could have done all the work needed.
Description of Work: tune up garage door.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$225
Mary H.
10/2017
5.0
garage doors
+ -1 more
The technician was able to adjust the door and the equipment so the operation of the door is much quieter and now closes more consistently.
Description of Work: Garage door needed adjusting, it wasn't consistently closing and the motor on the auto opener was really loud.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner
Denise B.
10/2017
5.0
garage doors
+ -1 more
Had parts available and performed repairs quickly.
Description of Work: Garage door tune up and spring replacement on both garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner
Cindy S.
10/2017
5.0
garage doors
+ -1 more
Precision door answered our numerous questions because we did not realize the keypad came with the price. We thought we were only paying for the labor . They came at the scheduled time and the installation was quick and efficient.
Description of Work: We had a keypad entry installed for our garage door. The $59 was for the keypad and the installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner
Ann B.
10/2017
5.0
garage doors
+ -1 more
Service tech was professional and punctual and did not try to sell us unnecessary services. Scheduling was quick and easy.
Description of Work: Tune up and roller replacement needed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner
Annette R.
09/2017
5.0
garage doors
+ -1 more
Garth was an awesome technician, diagnosing my problem quickly and telling me several ways we could address the matter. He completely explained everything and gave me options and prices so I could decide how to proceed. After the work was completed, he told me about the warranty on the parts through Precision Door and the manufacturers. Overall, a great experience! I would recommend Precision Doors to anyone looking to have a garage door serviced, fixed or replaced.
Description of Work: Adding a new keypad, reprogramming a second keypad and repairing or replacing a panel that the previous homeowner had run into with her car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner
Lori M.
09/2017
5.0
garage doors
+ -1 more
Great! Arrived on time and quick installation. Very pleased.
Description of Work: Outdoor keypad installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything. Respectfully, Scott B. Kale Owner
Dennis A.
07/2017
5.0
garage doors
+ -1 more
Excellent worker, efficient, informative and professional.
Description of Work: Garage door maintenance and enhanced safety equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future. Respectfully, Scott B. Kale Owner
Brook T.
07/2017
5.0
garage doors
+ -1 more
The service provider was polite and did the installation with ease. I will call again!
Description of Work: I purchased a deal for a new key pad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner
Susan M.
06/2017
5.0
garage doors
+ -1 more
GREAT!!!! Upgraded for safety. Punctual. Knowledgeable. Very nice repairman. Taught me a lot about up keep of the door to keep it running safely.
Description of Work: Garage door annual maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mark H.
06/2017
4.0
garage doors
+ -1 more
The work was done well. But then the sales pitch started. They showed me how my spring was getting weak and told me my cables were frayed. Repair Cost $600. I had to put things off because of family matters, but recently (months later) I called back and found that the person who had been to my house was no longer working for them. So I called the company that put in my garage door when the house was built. They came over and showed me that the spring was in fine shape and was holding the door where it should, and found no fraying on any of my cables and said they did not need to be replaced. Due to the number of cycles on the door I am going to replace the spring before it breaks, but at 50% of the cost and work Precision Door said I needed. I don't doubt the parts Precision Door uses are quality, but a lot of the work they said I needed, I didn't.
Description of Work: They did a tune up special. New rollers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from Precision Garage Door
Thank you so much for the feedback. We are truly sorry that this is the experience you had. We are very firm with our technicians regarding what they tell our customers. We pride ourselves on being 100% honest and up front with each and every homeowner. Our technicians know this and are trained extensively. The technician you had, as you mentioned previously, is no longer with us. That particular technician came to us when we purchased the business in 2016 and was trained by a previous owner. Again, my apologies that this was your experience, but we would love the opportunity to show you how our technicians, all of whom have been trained by our management team, can serve you. Please feel free to call us at any time to discuss it!
Jacob P.
06/2017
5.0
garage doors
+ -1 more
Received same day service. Also received a call ahead of time from the technician. Garth was able to make it earlier than originally scheduled, which worked out very well. He provided me with 3 quotes for each problem and offered several options. He was very no pressure and answered all of my questions. I'm pleased with the service and the installation. We ended up having both doors repaired and went with newer tension spring systems. We also had the wheels replaced and support brackets installed on both doors.
Description of Work: Garage door spring repair and garage door opening/closing issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Precision Garage Door
Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Precision Garage Door is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
No, Precision Garage Door does not offer eco-friendly accreditations.
Yes, Precision Garage Door offers a 5% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Residential Install, Repair Garage Door, Home Automation, Doors & Security