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Precision Garage Door
Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,
About us
"A Name You Can Trust." Our mission is to provide outstanding garage door repair service and complete customer satisfaction. Our vision is to establish Precision Door Services as the standard in garage door services.
Business highlights
Emergency services offered
11 years of experience
Services we offer
Garage Doors, Garage Doors Openers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.874 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
7% | ||
0% | ||
1% | ||
1% |
Filter reviews by service
Showing 1-25 of 74 reviews
James A.
Apr 2023
They wonâ t honor their warranty. New parts they installed damaged my garage door. The service person from Precision who did orginal repair on the spring said doors were in great shape. After part damaged the door they said my door was low quality and it was the doors fault and only solution was to replace the door at my cost.
Response from Precision Garage Door
"Hi Mr. James A. We're sorry to hear about your bad experience and appreciate you bringing this to our attention. We take customer feedback seriously and are committed to making things right. Our Richmond manager, Bill Rodd, has reached out to you to help you with the issue you have experienced. His number is (804) 304-4028."
Bill K.
Feb 2023
Garage Door Installation and Replacement
Their technician, Collin, was extremely knowledgeable, friendly, and took the time to explain everything to us. He provided a few options and once we decided, he completed the job the same day. He came on time and was efficient. From the time we went on Angi to the time the project was completed was less than 24 hours. Additionally, someone from Precision Garage Door (or their service) contacted me within a few minutes of my request. This was around 8pm and we were able to get the appointment scheduled for the next day. I was impressed with that, as well
Response from Precision Garage Door
"Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A-rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner."
Martin M.
Jan 2023
Garage Door Opener Installation and Replacement
Justin Bogner went to work found the problem and fixed it 100% satisfied (5) star Review thanks Martin
Response from Precision Garage Door
"Thank you! We believe that our certified technicians are better than handymen. We strive to ensure that when it comes to garage doors, Precision is who you think to call. Your feedback lets us know that we are on the right track!"
Samuel C.
Oct 2022
Garage Door Repair
Ok
Response from Precision Garage Door
"Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner"
Reggie B.
Mar 2022
Garage Door Installation and Replacement
Precision Door was remarkably great in the customer service that was provided during the installation. Prompt, professional and courteous and act with precision throughout the installation. Highly recommended!!
Response from Precision Garage Door
"Thank you very much for taking the time to send us your great review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner."
Chuck A.
Jan 2022
Garage Door Opener Installation and Replacement
Too pricey. As most cos. nowadays, the emphasis is on replace instead of repairs that work.
Naphtali O.
Jan 2022
Garage Door Repair
The technician was very professional and courteous. He arrived the very next day after I called to put in a work order. My only concern was the discrepancy in the quote I received from Homeadvisor and from the company. I was given a quote of $336 on Homeadvisors website but the company gave me a different quote of $537, a price difference of $201.
Charles W.
Jan 2022
Garage Door Opener Repair or Adjustment
Quick and professional service
Response from Precision Garage Door
"We believe there is no original garage door we can't make better, and we are happy we were able to do that for you. Please be sure to call us if you need anything. Respectfully, Scott B. Kale Owner"
Dave W.
Nov 2021
Garage Door Repair
The Precision Garage Door crew did a great job arriving on time (with texted updates!), diagnosing the problems, offering a range of options, and fixing the door. The spring, spools, and cables that they used are MUCH stouter than stock and their warranty for as long as I own the home ensures the garage door is no longer a concern.
Response from Precision Garage Door
"Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner."
Peter C.
Oct 2021
Garage Door Repair
Mr. Finney's work was satisfactory and he was a right person to work with.
Harold R.
Aug 2021
Garage Door Opener Installation and Replacement
Tech was very informative and experienced.
Response from Precision Garage Door
"Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you need anything in the future. Respectfully, Scott B. Kale Owner."
John R.
Aug 2021
Garage Door Opener Repair or Adjustment
The serviceman was ver knowledgeable and did a great job repairing the door opener. He also checked the operation of the door and made adjustments to help it work smoothly. Would contact them again if needed.
Response from Precision Garage Door
"Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner."
John S.
Jul 2021
Garage Door Installation and Replacement
garage door works great
Response from Precision Garage Door
"Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner."
Claudia M.
Jun 2021
Garage Door Opener Installation and Replacement
The technician came unprepared. He didnâ t have any garage openers on his truck and said we couldnâ t get it. We asked if anyone else might have them on their truck and he said yes or he could run to the shop and be back in 30 minutes. We told him we would appreciate that and thatâ s what he did.
Charles P.
Mar 2021
Garage Door Repair
Promptly scheduled appointment for estimate. Once we decided, they set up an appointment and did the job.
Response from Precision Garage Door
"Thank you very much for taking the time to send us a review. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner"
Jeffrey U.
Dec 2020
Garage Door Opener Repair or Adjustment
Showed up within 2 hours of the call. Excellent service.Very professional.
Response from Precision Garage Door
"Good morning. Thank you very much for taking the time to send us a review. We are happy to have provided you with an A rating service. Please be sure to contact us if you need anything. Have a great day! Respectfully, Scott B. Kale Owner"
Stanley W.
Aug 2020
Garage Door Opener Installation and Replacement
Technicians arrived early and got right to work. The head technician explained all parameters of the job, made recommendations, and gave an estimate. The work quality was excellent.
Response from Precision Garage Door
"Good morning. Thank you very much for taking the time to send us a review. We are pleased to know we provided you with such excellent service. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner"
Miguel M.
Jun 2020
Garage Door Installation and Replacement
They re excellent and they are so friendly and efficient they are very fast I m so glad thanks guys
Response from Precision Garage Door
"That's great! We believe there is no original garage door we can't make better, and we are happy we were able to do that for you. Please be sure to call us if you need anything. Respectfully, Scott B. Kale Owner"
Louis P.
Jun 2020
Garage Door Installation and Replacement
Professional quick on time
Response from Precision Garage Door
"Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner"
Vicente G.
Apr 2020
Garage Door Repair
Service installation going well still missing a finishing touch, but overall very pleased. Will recommend.
Response from Precision Garage Door
"Thank you for the recommendation. Please be sure to contact us & let's us know if there is anything else. Respectfully, Scott B. Kale Owner"
Michael J.
Mar 2020
Garage Door Opener Repair or Adjustment
Service was timely and well done.
Response from Precision Garage Door
"Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you need anything in the future. Respectfully, Scott B. Kale Owner"
Dwight M.
Feb 2020
Garage Door Installation and Replacement
Professional, Knowledgeable
Response from Precision Garage Door
"Thank you very much for taking the time to send us a review. Please be sure to contact us if you need anything. Respectfully, Scott B. Kale Owner"
Jeff G.
Dec 2019
Garage Door Repair
Response from Precision Garage Door
"Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner-"
Susan S.
Oct 2019
Garage Door Repair
Undoubtedly the nicest technicians ever. I had used Precision Door a few years back and they were great!! Same this time. Fast response to my inquiry, easy scheduling, on time arrival and Edward was able to diagnose the problem and had it repaired quickly (good thing he is strong). Checked a few other things and was done. Edward was professional, friendly, overall a well educated and polite service technician. Kudos to Precision Door for having such a wonderful staff.
Response from Precision Garage Door
"That is fabulous feedback and we truly appreciate it. We believe in hiring people we trust like family, and we certainly feel that way about Edward. We are happy to hear that he provided you with the Precision experience. Please be sure to call us if you need anything else. Respectfully, Scott B. K Owner"
Richard I.
Aug 2019
Garage Door Repair
Arrived on time, and had my garage door repaired quickly. Harold and his trainee were extremely friendly and professional. I highly recommend them
Response from Precision Garage Door
"Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Precision Garage Door is currently rated 4.8 overall out of 5.
Precision Garage Door accepts the following forms of payment: CreditCard
Yes, Precision Garage Door offers free project estimates.
No, Precision Garage Door does not offer eco-friendly accreditations.
No, Precision Garage Door does not offer a senior discount.
Yes, Precision Garage Door offers emergency services.
No, Precision Garage Door does not offer warranties.