Pennington Construction

Pennington asked for my work to be placed at the end of their queue, anticipated return reply in 8-10 months, as my work was not "critical" in comparison to the remainder of their jobs. After 14 months, I returned call to USAA trying to find out the state of the work. Pennington at the time indicated an apology they missed me in their schedule and asked that I be placed once again at the rear of their queue rather than up front owing to damage from the Durecho in 2012. Since that time, they have again ignored and not followed up on handling my work. As of this writing I am working with a different contractor.

I now have a pile of wood in my living room.  I never signed a contract with them, and they wouldn't respond to me until I threatened to find someone else.  Then, they told me to go ahead with another company.


I just feel this is not the way to do business.  I am extremely disappointed and hurt because I thought we had a good working relationship.  It almost feels like a betrayal.

Project manager said that I had problems with my subfloor, so they would have to pull-up and replace alot more floor than necessary. I hired Costen Floors to do the job (completed in 3 days vs 2 months' delay). Costen Floors' employee told me that there was nothing wrong with my subfloor, and only needed to use 8 pieces out of the huge bundle of wood.