So on a scale of 1 to 10, Dana gets a 15. He swooped in and saved the day on a bathroom remodel that was supposed to be a simple retiling project, but ended up becoming *A*WHOLE*BIG*THING once we discovered rotted joists, walls at absurd angles, and some general insanity caused by a terrible previous remodel. At every step of the way, he showed me exactly what the issues were and talked through all the options, and was always incredibly conscious of time and budget. The man worked weekends, the day after Thanksgiving, the day after Christmas, just to get me finished sooner since he knew we were out of our main bathroom and had no other tub for our 1 year old. He had great suggestions for drastically improving the look of the room with simple additions to trim and other small, affordable aesthetic suggestions. He's an absolute craftsman. It's so hard to find "the guy"-- you know, "the guy" you call for any issue, know he'll handle it fantastically, honestly and for a great price. He does big projects, handy work, anything-- and if it's something he can't do for some reason, he'll be straight with you right away. I would trust him on any/all projects in the future, he's a gem. Also, my dog and baby love him, for what it's worth :)