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Neat Sweep

Chimney Sweeping, Chimney Repair, Chimney Cap Service,

About us

Neat Sweep has been servicing the Richmond area for over 40 years. We specialize in Chimney Inspections, Chimney Cleanings, Chimney Repair and Debris Container services. Most of our full time employees have been with us over ten years. Your satisfaction is our only concern. Additional email - [email protected]. Additional contact name - Courtney Kaestner. additional Phones -(804) 232-3000

Business highlights

Family owned & operated
Emergency services offered
Women owned and operated
45 years of experience

Services we offer

Masonry Repair. Rebuilding & Relining. Firebox Repair. Hauling. Construction Debris Clean Up. Dumpster Service.

Services we don't offer

Construction and house hold clean up dumpster

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.8218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
2%
2
1%
1
1%

Filter reviews by service

Showing 1-25 of 218 reviews
Kambridge G.
Feb 2024
4.0
Yes, I recommend this pro
$30,000
Sealed chimney

Christopher D.
Feb 2024
5.0
Yes, I recommend this pro
$25,800
Jet from Neat Sweep was fantastic! She was punctual, friendly, and went above and beyond. We were struggling with a worsening odor, and she found and removed a dead squirrel from my boiler exhaust. Without being asked, she cleaned out the exhaust piping and then recommended to me the components that weren't salvageable, and how and where I could replace them. By the end of the night, my chimneys were clean, and my home smelled fresh once again. Thank you for your great service!

Spencer W.
Jan 2024
5.0
Yes, I recommend this pro
$10,000
Quick, knowledgable, courteous

Kate W.
Oct 2023
5.0
Google Review
On time, professional and neat. Very pleased with the cleaning.
Response from

"Thank you for your review. We pride ourselves in outstanding service."


Marianne A.
Jul 2023
5.0
Yes, I recommend this pro
$39,000
The technician was very informative. He also gave me options and let me decide what would be best for me. His professional manner and information was very helpful and appreciated. His name was Corey. Highly recommend him.
Response from

"Thank you so much. We appreciate the opportunity to work with you and hope we can do more in the future."


Corday O.
Sep 2022
5.0
Yes, I recommend this pro
Gxynsnydymxmydny

Jason S.
Aug 2022
5.0
Yes, I recommend this pro
$14,900
Went well. Cleaner explained how we could maintain woodpellet stoke and helped block off chimney we didn't need

Brandon J.
Mar 2022
5.0
Yes, I recommend this pro
$12,900
Professional guys and reasonable pricing. I’m very satisfied.
Response from

"Thank you for taking the time to leave a reviy."


Marchetta P.
Oct 2020
5.0
Yes, I recommend this pro
$10,000
very smooth

Ronald C.
Aug 2020
5.0
Yes, I recommend this pro
$9,000
They repaired our leaking chimney. They showed up as promised. Explained to us the issue. Then repaired as promised. Very happy with their work.
Response from

"Thank you for the kind words."


Sandy W.
Jun 2020
5.0
Yes, I recommend this pro
$8,900
They did a great job

Linda C.
Apr 2020
5.0
Yes, I recommend this pro
$30,000
Very prompt

Fred N.
Feb 2020
5.0
Yes, I recommend this pro
$13,900
Called me right away to get it fixed
Response from

"Thank you so much for your review. We are so glad you are happy with the service we provided."


Adrienne M.
Apr 2019
5.0
Yes, I recommend this pro
The associate arrived as scheduled. He was very polite and thorough. We are satisfied with the services we received and would definitely hire them again.

Chris D.
Mar 2019
2.0
They did not properly clean the chimney as I asked and there was later problems and damage which cost me an addition $300 by hiring one of their competitors.
Response from

"What would you like us to do to make it right Frank"


Susan L.
Mar 2018
5.0
Yes, I recommend this pro
Very good job!

Steve H.
Dec 2017
5.0
Yes, I recommend this pro
John Miller and Chris were both very polite and thorough. They cleaned up the hearth and inspected the chimney in a timely manner without leaving a mess behind. They took the time to explain the chimney and hearth setup which was greatly appreciated. I will definitely be re-using them for the annual cleaning.

Christopher B.
Dec 2017
5.0
Yes, I recommend this pro
It went really well.

Adrienne M.
Dec 2017
5.0
Yes, I recommend this pro
It went very smoothly and did not take a lot of time.

Erin S.
Nov 2017
5.0
Yes, I recommend this pro
Very well, and we were very happy with their service.

Park S.
Oct 2017
1.0
$15,000
Horrible and dishonest.! Do not use!
Response from

"The chimney was inspected, and meets contemporary standards. No chimney meets building code but this one is just like every other one. Slight cracks are normal. on top of that the inspection only cost $79."


Sharon T.
Aug 2017
5.0
Yes, I recommend this pro
Great job that left us satisfied. Those nasty pasty spider webs are gone!

Elyse S.
Aug 2017
5.0
Yes, I recommend this pro
$110,000
He found more work than we anticipated but it needed to be done. He was able to schedule us quickly and pointed up brickwork and added a cap. Did a really nice job and gave us good advice on what was required for our purpose. We would use him again

Jennifer L.
Apr 2017
4.0
Yes, I recommend this pro
We've used them off and on over three years.  They have some very aggressive call-back tactics; they call us all the time.   Although when they perform a service they wait a bit.  There was time where we actually went to a different service provider and then went back to them.  When it got to be maybe a year since the last service, they were calling like three times a week or four times a week.  Hey, we haven't heard from you in awhile.  It got to the point where you answer the first few and say no, I'm not interested, and then after awhile you're looking at the caller ID going - yep, not answering that - yep, not answering that.  So, their work and their technical expertise is excellent.  They're very good at doing their work, but some of their marketing tactics were a little annoying.  Their pricing was comparable with everything else.  Their quality was excellent.  They showed up exactly when they said they would and they always have.  Professionalism, that's where the B comes in, per previously stated, and that's nothing to do with the people that actually come to your house; it's everything to do with more the corporate main office.

Robin B.
Mar 2017
5.0
Yes, I recommend this pro
$230,000
They were prompt, professional and able to do the job in one day and they did a great job. They also replaced my chimney cap with one that covered both my furnace flu and chimney. fixed the mortar around both Flue's and provided tips on radiant heat products that I had be looking at to keep the heat from going up my chimney! Will definitely hire again.
...
Showing 1-25 of 218

Licensing

Bonded

Insured

Licensed*

Trade License Number

2705003300

Trade License Locale

VA

Trade License Authority

Virginia Department of Professional and Occupational Regulation

Trade License Expiration

07/31/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Neat Sweep is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM Tuesday: 7:30 AM - 5:00 PM Wednesday: 7:30 AM - 5:00 PM Thursday: 7:30 AM - 5:00 PM Friday: 7:30 AM - 5:00 PM Saturday: 8:30 AM - 3:00 PM Sunday: Closed
Neat Sweep accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Neat Sweep does not offer free project estimates.
Yes, Neat Sweep offers eco-friendly accreditations.
No, Neat Sweep does not offer a senior discount.
Yes, Neat Sweep offers emergency services.
Yes, Neat Sweep offers warranties.
Neat Sweep offers the following services: Masonry Repair. Rebuilding & Relining. Firebox Repair. Hauling. Construction Debris Clean Up. Dumpster Service.
Construction and house hold clean up dumpster

Contact Information

5513 Hull Street Rd, Richmond, VA 23224

Service Hours

Sunday:Closed
Monday:7:30 AM - 5:00 PM
Tuesday:7:30 AM - 5:00 PM
Wednesday:7:30 AM - 5:00 PM
Thursday:7:30 AM - 5:00 PM
Friday:7:30 AM - 5:00 PM
Saturday:8:30 AM - 3:00 PM
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