Founded 1914 • With Angi since August 2006
N. Chasen and Son has been protecting and beautifying homes in the Richmond and the surrounding counties for 100 years. We employ the finest craftsman--experienced and dedicated painters and carpenters. Our workers undergo a criminal background check and periodic drug screening. All workers are employees, and we do not use subcontractors.
We are fully licensed (Class A contractor, 2701 005889A) and insured. We are an EPA certified lead-safe contractor (NAT-21637-0)
All estimates are written, provided for free and without obligation; all work is warrantied for one year.
Jeff Chasen is the third generation owner of N. Chasen and Son.
Awards and Badges
Angi Certified
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Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
Quality
Responsiveness
Read reviews by category
woodworking (71)interior painting (52)house painting (44)door installation (13)general contractors (13)pressure washing (8)wallpaper hanger (4)cabinet refacing (3)wallpaper removal (2)drywall (15)plastering (11)window replacement (7)water damage restoration (6)siding companies (6)handyman (6)decks & porches (5)roofing (2)electrician (2)home remodeling (1)gutter repair (1)carpet installation (1)
Showing 1-25 of 128 reviews
John S.
12/06/2022
Rita M.
08/08/2022
It didn't because as soon as I mentioned my AC unit the girl answering the phone interrupted me to tell me they didn't do HVAC work - I didn't even get to describing why I needed them to come out. I just said thank you and hung up. Guess they really don't listen to customers.
Description of Work
Needed to have the wall under my Window AC unit checked and possibly wood and sheetrock replaced because the handyman had caulked over the drain hole and and the condensate water may have leaked into the wall.
Category
contractors, drywall, water damage restoration
Service Provider Response
We apologize for the misunderstanding.Eric W.
03/07/2022
My foyer area is a very high space. I am happily satisfied with the paint color chosen and the job beautifully done.
Description of Work
Interior Painting
Category
contractors, interior painters
Hire Again?
Yes
Service Provider Response
Thank you for trusting us to perform your painting project, we are happy to hear you are satisfied with the work and appreciate your business.Sonja H.
12/27/2021
Victor Y.
08/04/2021
Michael R.
01/06/2021
Came when they said they would and work was done in a professional and competent manner. the whole experience was a very good one.
Description of Work
Outside carpentry work and associated painting.
Category
contractors, handyman service, siding, house painters, doors
Cost
$4,700
Hire Again?
Yes
Service Provider Response
Thank you for such a positive review, we appreciate it!Connie C.
07/14/2020
It went seamlessly with punctuality, job completion, and workmanship. I will definitely hire N Chasen & Son again
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Description of Work
Wallpapering
Category
wallpaper, cabinet refacing
Cost
$327
Hire Again?
Yes
Service Provider Response
Thank you very much, we look forward to working with you again!Gloria N.
07/03/2020
I didn’t contact them. Last year, I sent a picture twice, at their request, and they never responded.
Description of Work
Repair step riser
Category
cabinet refacing
Service Provider Response
Ms. [Member Name Removed] did contact us in March of 2019 but it was in regards to an interior step riser replacement. This is a service we do not provide. We contacted her and let her know this. We have no records of a request for cabinet refacing or any further contact from her.Carla S.
04/10/2020
We have utilized N. Chasen and Son in the past and were very pleased with their work. They are professional, friendly and experts at what they do. Every encounter with employees from beginning to end was positive and accommodating, and we intend to recommend them to others including family and friends. Thank you!
Description of Work
painting in multiple areas, carpentry work
Category
woodworking, interior painters
Hire Again?
Yes
Service Provider Response
Thank you so much for the feedback, we appreciate it and your business!Ray F.
03/13/2020
Exceptionally good work. Ceilings are tricky, and both the patching and painting were done on time and with little "dust" spread. Follow up work (as I said, ceilings are tricky, and sometimes minor flaws are only seen in specific daylighting) was punctual and very well done. Not the least expensive contractor; but the best we've found in 30 years in the Richmond area.
Description of Work
significant hole in ceiling from plumbing repair, and several drywall cracks from moisture; interior painting
Category
drywall, interior painters
Cost
$1,560
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to provide such a positive review on our behalf. We truly appreciate you and your business.Bill D.
03/04/2020
Bill D.
03/04/2020
Mary Jean R.
02/25/2020
Outstanding! We’ve been using N. Chasen’s for about 15 years. They never disappoint. Professional, excellent service.
Description of Work
Interior painting and carpentry.
Category
woodworking, interior painters
Cost
$2,000
Hire Again?
Yes
Service Provider Response
Thank you for your review and business, we truly appreciate your loyalty!Mary C.
01/02/2020
Very well- polite and professional crews, work well done. A few miscommunications quickly taken care of. Highly recommended and would hire again.
Description of Work
Painting, carpentry, drywall
Category
drywall, woodworking, house painters, interior painters
Cost
$3,000
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to provide a review on our behalf, we truly appreciate it and your business. Please let us know if we can help again in the future.Patrick I.
12/18/2019
I was very impressed by the all members of the N. Chasen team that I and my sister interacted with during the full process of assessing, repairing, and painting my house in Henrico. Everyone from the staff in the office to those in the field were courteous, professional, friendly, and skillful. The that included photos of areas that would be repaired was particularly helpful. The carpenters who were thorough, to adept and respectful to my sister were much appreciated. And, the painter who was able to correct the color for the shutters quickly and easily showed what a kind and adept firm he represented. I rate your efforts a full Five stars. Thank you. I will call you again for future projects.
Description of Work
Painting and Exterior Painting
Category
replacement windows, woodworking, house painters
Cost
$6,200
Hire Again?
Yes
Service Provider Response
Thank you for the review, we appreciate you taking the time to post on our behalf. We look forward to working with you again in the future.Cory G.
12/10/2019
These guys do excellent work. You'd never know there was damage throughout our walls and ceilings. The interior paint job was flawless & matched perfectly. They honored fair pricing with our contracted and handled some unforeseen issues professionally and promptly. They were great to work with and would use them again.
Description of Work
Dry wall and ceiling repair, interior painting
Category
drywall, interior painters
Cost
$950
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to post a positive review, we appreciate you and your business and look forward to working with you again in the future.Hedy S.
10/11/2019
I had painting and staining done on exterior areas of my home. I cannot say enough good things about my experience. First of all, the work was well done, in fact outstanding high quality workmanship The employees were very professional. The showed up early and worked all day. The foreman made sure that he communicated with me about everything. This was a well managed project that did not leave me with some of the usual contractor headaches. I would highly recommend this company and use them again in the future.
Description of Work
Painting and Staining Front Porch, Deck and Fence
Category
woodworking, house painters
Cost
$2,525
Hire Again?
Yes
Service Provider Response
Thank you very much. We appreciate your feedback and look forward to working with you again in the future!Diana V.
08/26/2019
Extremely rude! Do not waste your time even speaking to them!! I was speaking to them to try and set up a time to get estimates for a roof and then to try and still give them a chance to do work on the windows and they were just rude and not helpful at all. And I am pretty sure they reported me because they did not like my first F review, so they probably have far more and they got them removed.
Description of Work
Roof & Windows
Category
woodworking
Service Provider Response
We have never performed work for this person, nor quoted work for this person as the quote requests are for types of work we do not perform. We kindly responded to her messages letting her know that we do not perform the types of work she is requesting.Shawn C.
08/12/2019
I used N Chasen & Son to stain my decks and paint some trim. I worked with Justin and Denise to coordinate the job and they were great, but most of my emails were to Justin. Since I live out of state from the location of my property, Justin coordinated most of the job for me. He answered all my questions, kept me updated, and emailed me photos of the job for my review. The Chasen crew did an excellent job with the painting and staining, I am happy with the quality of their workmanship.
Images
Description of Work
Painting of exterior trim and deck staining
Category
woodworking, house painters
Hire Again?
Yes
Service Provider Response
Thank you so much for placing this review, we truly appreciate you taking the time to provide feedback on our performance. Please let us know if we can help again in the future.Diana V.
08/09/2019
Was asking questions regarding decks and they seemed to know less about decks than I did! These people do not know what they are doing
Description of Work
Platform deck
Category
decks
Service Provider Response
Your original request was for us to quote building a new platform deck. We explained that we do not build new decks and unfortunately could not quote for that service. Your 2nd request was for us to inspect the platform deck after you build it yourself. We explained that we do not offer inspection services.bryan B.
06/18/2019
This is the most professional contractor I have had the pleasure of hiring. They were prompt for the appointments, showed up when they said, completed the job and extremely responsive. Everyone was professional and helpful. A truly first class company that I would not hesitate to recommend and will definitely use again. You may find another company a little less expensive but won't find another one that gives you this type of value for the money.
Description of Work
Whole Interior of house painted
Category
interior painters
Hire Again?
Yes
Service Provider Response
Thank you so much, it is our pleasure! Hope to work with you again in the future.Valerie R.
03/26/2019
They were courteous and timely. The team lead of painters took the time to explain what they were going to do. They were prompt and very respectful of my time. I would work with N Chasen & Son again.
Description of Work
Painting the ceiling
Category
woodworking, interior painters
Hire Again?
Yes
Service Provider Response
Thank you for your review, we appreciate you taking the time to provide feedback. We also appreciate your business. Let us know if we can help again in the future, it is our pleasure.Joshua M.
01/07/2019
Deborah C.
01/05/2019
Carlos arrived on time and worked according to schedule. He was meticulous in every respect and highly skilled. This company has done considerable painting for us in the past, both inside and outside. For interior work, I suggest asking for Carlos and expecting superior results.
Description of Work
Interior bedroom painting
Category
interior painters
Cost
$1,500
Hire Again?
Yes
Service Provider Response
Thank you very much for such a great review, we truly appreciate it.Norman T.
11/08/2017
Went well, some discrepancy concerning one or two coats. We held them to the one coat price and management agreed.
Description of Work
Exterior house painting
Category
pressure washing, woodworking, house painters
Hire Again?
Yes
Service Provider Response
Thank you, we agree with your comments. We did start one week later than anticipated.Other Information
Services Offered
Services Not Offered
Cabinetry, Structural and Framing, Interior flooring.
Licensing
Licensed
- Trade License Number
- 2701005889
- Trade License Locale
- Virginia
- Trade License Authority
- Virginia: Contractors
- Trade License Expiration
- 05/31/2021
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.