MCHUGH'S RESTORATIONS LLC

McHugh's Restorations evaluated three dolls ,explaining options and recommendations for repair, they did appraisals and restored two of them. The third, they explained was worth less than $100 and was in excellent condition and sent me home with her without charge. They made recommendations for storage and display. I will return to this business with other repairs and for advice.

The work they did was just great. My wife wasn't as satisfied as she would of liked with one piece but maybe they did all that they could with that particular piece. It was an inexpensive piece so it was okay. We took in another piece with two cracks in it, it was a one hundred year old plus piece. They fixed the cracks and it was beautifully done. They also found another crack in the piece and repaired that. The piece looks like new. They did take a long time. The lady I talked with is always helpful and was as nice as she could be. She took the creamer which was cracked and she said missing a sharp piece so she faked a piece to go around and didn't charge me for that. She didn't want anyone to get cut. They do have good customer service. There are limits as to what they can do and they are not miracle workers. I will be using them again in the future.

The service was fantastic. My mother and I brought the dolls in to the shop about 10:00 and by 1:00 I had received a call the dolls were ready to pick up. When we dropped off the dolls we were given a brief history of each doll and then how to take care of them. We were told to redress them in their clothes and not handle them too much to continue to preserve the dolls. I would definitely use McHughs again and would recommend them to friends and family.

They are very easy to work with and very competent in their expertise. They tell you right up front what they can and cannot do to repair your piece and the cost of the repair. Being able to do it in stages enables you to invest as little or as much as you want. I have used them on several occasions and have been pleased with their work every time. They do not work very fast however, as it takes time between the steps of the various processes that they must go through, for the piece to dry and cure. It took about a month and a half to repair the chocolate pot through two stages. But they are clear up front about how long they will need to complete the work on your item.