JoPa Company

Overall, getting the service, and having my phone calls go unanswered, has been a frustrating headache. The pool was built by JoPa some 12 years ago, and has been maintained by them ever since, so I would assume that I am a good customer. Apparently not, as I received not even so much as a return call over a two week period.
Because of the years of working with JoPa, I will probably continue using them for pool service; unless, of course, my needs go unmet again.

They do a good job.

The president of the company is the man who gave the quote on the opening and the cleaning of the pool. He quoted $600-750 depending on how bad it was. They came to do the work and it apparently was more than expected because when I received the bill it was for $1653. When I called to question it, Janet said she would check with Mr. Pace and get back with me. I was waiting to hear from someone when I received another bill with a $25 late fee on it. I figured I would just pay the bill, but not the late fee. Then later this summer all the equipment seemed to be going bad so I checked with three different companies and the prices were all around $2000. Since JoPa had installed the original equipment I chose them again and asked Mr. Pace what the real cost was going to be--he told me the worst case scenario would be $2000. I authorized the work. I received a bill for $3021. Again I called. He said he would check the work order and get back with me. I have yet to hear from him.