
Ismael Landscape & Tree Service
About us
Ismael’s Landscape and Tree Services provides professional tree services for residential, commercial in Richmond County, Chesterfield, Providence and surrounding areas. Our services include tree pruning or trimming, tree removal, stump grinding, land clearing and dirt work. Additional DBA: Mato's Landscaping Additional Website: www.matoslandscaping.com Additional Email: [email protected]
Business highlights
Services we offer
Tree removal & pruning, aeration & seeding, leaf collection & removal, lot cleaning, mulching & edging, stump grinding
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
5% | ||
5% | ||
0% | ||
0% |
"Thank you Mr. [Member Name Removed] Mrs. [Member Name Removed]. It is always a pleasure doing business with you. hope to hear from you soon. Mr. Daniel."
"thank you for reviewing our work mr. [Member Name Removed]. I am glad that you appreciated our professionalism. we always do the best job we can. Mr. Daniel."
I was extremely pleased with the service that Ismael provided. He was able to provide an estimate a couple days after I called him and then was able to remove the trees less than a week after we told him that we wanted him to do the job. The men were very hard workers. They worked quickly and efficiently. They did a great job. They cleaned up all of the debris before leaving. Ismael's price was the lowest of the three estimates that we obtained. He was able to do the job much quicker than a competitor
whose bid was a little higher.
I was very pleased with Ismael Tree Service. We will use them again when needed and will recommend them to others. We plan to contact Ismael to get a quote on leaf removal as well
"Thanks [Member Name Removed] for the great review about our service. we are glad to provide good pricing, and most importante the best tree service in the Richmond area. Mr. Danie."
Mato's Ismael's Tree Service was doing tree work at the house directly across from mine (Mato's got that job based on work my neighbor saw being completed in my yard in October 2013). I went over in person to see if someone could provide an estimate and date for tree work in my yard. A Mato's employee walked through my yard with me, gave me a quote and told me they were busy but would call to schedule the tree work. The following week I saw them at yet another neighbors house finishing up work that had not been completed to the neighbor's original specifications. I walked over and talked to the same individual to follow up scheduling an appointment time. I told him he could pick any date and time and I would work around it and be home. I was given the date September 3. September 3 came and went. On September 4, I called Mato's three times and left three messages. I never received a response. That night I sent an email to Mato's expressing my frustration. On the morning of Septmeber 5, I phoned Mato's and told them I could no longer wait and not to bother showing up (as if that were actually going to happen). Mato's never had the common courtesy to return a phone call. Mato's displayed a total lack of respect and professionalism. Not showing up and wasting a considerable amount of my time was one thing, not returning a phone call made the situation even more aggravating. Perhaps Mato's thought it was no big deal that they were a no show and that I had nothing better to do with my time. For me it was a very big deal. My husband works in construction and had worked out of state for 8 months. We had a lot of things that we had to put on ?the back burner? that required both of our attendance. My husband was only home for one week. We spent nearly 3 days sitting at home waiting for Mato's. We were hesitant to leave thinking that Mato's could show up any minute. I do not like any work performed on my property unless I am home. We never, to this date, have heard from Matos. It is with regret that I can no longer recommend this company.
I want to note that there is a review on the following page written on October 19, 2012, that gives Mato's an ?F? for the same reason ? a no show.
work.
We scheduled the work for a Sunday morning when both my husband and I could be home. The crew showed up on time and ready to work at 8:30 am. In ten minutes they reviewed the work, sorted out trucks, equipment, chainsaws, ropes, etc?and got right to it. The oak tree was VERY large and they brought it down efficiently - quickly and safely. Each person in the crew knew his specific job(s). They did not stop working until Matos called a break.
We are _VERY_ impressed with the hard working crew, speed and teamwork displayed. (Wish the office I am at could be this coordinated.)
One guy is Heracules; He picks up pieces of tree (really) and carries them across his shoulders to throw them into the truck. The stumps were all ground down to my satisfaction and the clean-up was comprehensive (raked yard with metal rake,
used blowers, even took some piles of debris I had been compiling through the winter).
Every person I spoke with was courteous and professional.
Superb clean up. No straggling branches or mess left behind. Only left the stump grindings and firewood as instructed. The crew cut up firewood as requested and stacked as directed. Great service, great professionalism, great price, great guys.
We are very happy and could not have asked for more.
Yes, I will use again for any future tree work, leaf clearing and landscaping.
Wish I had called them to get the leaves this past fall! Nice group of fellows.
I would also like to add that over the years I have had approximately five different tree removal companies complete work on my property. Ismael/Mato's is the best deal out there. They are now first on my list and I will be calling them back this spring for additional work.
Unlike other tree companies, the owner came to give me his price, we agreed on it and the next day he did the work.
Other companies told me they could not even give me an estimate for 2 weeks. Another company that I had used previously gave me a price of $700.00 to drop the trees and another $250 to take the trees off the property. Obviously, I shopped around and found Ismael on AngiesList. $150 for 1/2 hour of work is still a good profit. But $700 would have been a rip-off.
Licensing
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