
DYNAMARK SECURITY OF RICHMOND
About us
Locally owned and part of a national organization serving the metro Richmond area for over 30 years. Residential and commercial alarm systems, CCTV camera systems and access control systems. We offer the benefits of a national company and a locally owned company as well. Dynamark Security offers a FREE basic system that includes equipment and installation at no charge contingent upon a 36 month monitoring agreement with rates starting at 29.95 per month. We offer systems that can communicate to us via phone line, the wireless network or the internet. We custom install every system using our own employees - no subcontractors. Dynamark Security is a dealer for Honeywell, GE and many other top equipment manufacturers.
Business highlights
Services we offer
Security system sales, installation and monitoring. CCTV camera system sales, service, service and installation., service and remote viewing. Access control sales
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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went very well,
however surge in electric caused panel to Blow circuit,
had to order parts,
waiting for re-service
The installer arrived right on time for the installation appointment. She described her need for access to power and worked with me for selecting the best location for the control panel for both her needs and our aesthetic concerns. After completing the hardware installation, the installer walked me through the arming and disarming process as well as how to add and delete users. She then stepped me through accessing the Total Connect website and getting logged on. She then showed me how to monitor all aspects of the system online. Then she showed me how to install the app on my iPhone and how to log on and arm and disarm the system using my iPhone.
I was also provided with a certificate I could present to our insurance company for possible reduction in our insurance premium.
"Thank you so much for your kind words. We value your business!"
My only concern was that the brochure left about working the alarm system was difficult to follow, although the installer had explained how to operate the system before she left. If I needed to use the brochure to become more familiar with the system I found it difficult to use. It should have included some pictures of the devices and steps of operation that were clearer.
"Thank you so much for your review !We value our customers feedback and we will mail a quick start user guide to you today in hopes that this will help in the navigation of your new system. Please call us at anytime and we will gladly assist you by phone or schedule a technician to come out at your convenience for a refresher on your system. Again thank you so much for your business and we look forward to serving your security needs for many years to come."
Installation was done by Chris Brooks who was also very knowledgeable and personable. You could tell that he had been installing systems for some time. Very neat installation, efficient, asking for input and discussing options. After installation my alarm system was thoroughly tested and adjusted. Before leaving Chris also reviewed the keypad with me and answered questions I had (even knew what page to reference for my question!).
Licensing
State Contractor License Requirements
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