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Dependable Home Service

About us

Dependable Home Services has been serving the Richmond, VA and surrounding areas since 1992. We are a class A contractor and a member of the BBB with an A+ rating. We provide our customers – both new and loyal – with personalized treatment that keep them coming back each time a new project arises.

Business highlights

Emergency services offered
33 years of experience

Services we offer

We specialize in residential home repairs and remodeling. From roof repairs to replacing an old deck or patio enclosure, drywall installation or interior painting, electrical, major kitchen renovations or bathroom remodels, we offer those services as well. Have you discovered cracks in your foundation? Dependable Home Services also offers foundation repair services., you can rely on our professional expertise to get the job done right. If you are seeking services for plumbing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
Paul S.
Sep 2018
1.0
$3,900
Get another contractor. Ernie Stevens is dishonest. He did not complete the work on our contract and tried to price gouge us the day before our house was to close, knowing that we were under the gun to get repairs done. These are repairs that were paid for, clearly listed on our contract that he stated was completed. When we inspected, they were not. Don't be fooled by Ernie's nice and easy-going appearance, he will try to rip you off. BBB complaint filed.
Response from Dependable Home Service
"[Member Name Removed], we apologize for this poor experience and any misunderstandings. It is our goal for all of our customers to be completely satisfied. I'm sorry we fell short and will strive to do better in the future. We understand that closing on a house is a very stressful time. We totally understand your frustration due to the urgency of trying to sell your house. However, we do believe that we fulfilled the contract and apologize for any miscommunications. Ernie (Owner)"

Barbara S.
Aug 2018
5.0
Yes, I recommend this pro
Ernie and his crew just finished a job for me. I have sliding glass doors (five of them) in my Florida room plus an entrance door to the deck. Two of the doors were rotted out along with the outside sill to the point where I had weeds growing in one end. There was also some rotting on another sliding door plus on the entrance door. I had Ernie replace all of the doors so they would match and we could actually slide all of them again. Ernie was always quick in returning my phone calls and always communicating with me to make me aware of what should/would be done next. The total cost was very reasonable, as along with new doors and screens, there was lots of trimming to do. Doors and trim are beautiful now and my Florida room feels like new. Thank you to Danny and Carter. I really do appreciate the attention to the details you went thru to make sure all is right. I also appreciate the extra little things you did while here. I will definitely be using Dependable Home Service again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dependable Home Service is currently rated 3.0 overall out of 5.

Dependable Home Service accepts the following forms of payment: CreditCard

Yes, Dependable Home Service offers free project estimates.

No, Dependable Home Service does not offer eco-friendly accreditations.

No, Dependable Home Service does not offer a senior discount.

Yes, Dependable Home Service offers emergency services.

No, Dependable Home Service does not offer warranties.