Conscious Cuts Universal Services

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They came on really strong and they had all these people and they were going to do this and do that. They came one day but then, they never came back. It was A for the first day but they never got back to me so I would not use the again. They charged additionally I think for some mulch and it was a fair price. What they did was an A but then didn't follow through with anything. It is A on the work and C on the followup. They came exactly when they said they would. They were fine but I really counted on them to do a regular thing for me and then I never heard anything. I probably should have called them but I thought we were all scheduled and they didn't show up. They seemed to do a neat job. I would tell a friend not to use them.

Good work when he got here, hard to contact by phone

Carson. Please let me know when you can either mulch my yard or return my $115. You cashed the check against my wishes and did not complete the work. You've not returned my VMs or texts.

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unknown

UPDATE:  when Carson was here, we scheduled a second visit a month later. A few days before that date, I called and left a message that i would not be home but that he could still come or he could call me to reschedule. He neither showed up nor called me. I won't hire him again. I've lowered my rating; if you can't get someone to return calls or show up, quality becomes irrelevant.

THIS WAS A SECOND JOB AND IT WENT VERY WELL. BAD WEATHER HAD BEEN A PROBLEM IN SCHEDULING THE FIRST JOB BUT BOTH WENT EXTREAMLY WELL ONCE WE COULD CONFIRM A DATE. I HIGHLY RECOMMEND THIS COMPANY.

Very pleasant crew did an excellent job.

They rescheduled with me twice and then showed up over an hour late when they did finally come - I ended up missing work because of this.  If you schedule an appointment for a certain time, you can't change it to a range of time afterwards.  And, if you schedule an appointment, keep it - don't over schedule your calendar.

He did a marvelous job. We were more than satisfied!

Good. Would recommend.

On time, very, very friendly. Professional. Will use again.

They did a good job. They followed up recently to ask if we needed any additional work. They were friendly and helpful to work with.

It did not turn out as good as I had hoped. It took a long time to get the service scheduled. They called a half an hour before they were suppose to show up on a visit and they canceled due to rain. The guy was very nice and he said he would bring more people to get the work taken care of and he did not bring that amount of people when doing the work. They did part of the work and it was not finished. He told me that they would follow up and they never did. The gentleman was very kind but it did seem that they were overwhelmed with the Big Deals that they had to take care of.

I was very happy with them. They had two guys come out and they counted that as the four hours total. They were both only at my home for two hours and I thought they would have been at my home for half a day. I did feel it should have been explained better in the Big Deal. I was happy with the service and I am planning on using them again. It did rain and we had to reschedule the first appointment.

They did a great job. They were very cordial and they provided an adequate service. It did take a long time to get them scheduled due to the special so I had them do extra work when they were at my home. They were nice to work with and they worked very hard when they were at my home.

Carson is always cheerful and will fix ANYTHING you ask for.  Such a pleasure versus another person I used to use.

Went very well...I am very impressed with Carson and his drive to do what is necessary to get the job done.  I am beginning to think there is nothing he and his crew cannot do.  They are very willing and have a great "can do" attitude.  He trimmed limbs and removed tree limbs and picked up leaves very consciously and quick -- there is no wasting of time.  He works very hard and very conscientiously and you can tell he appreciates the opportunity to be helpful.  Great to work with and will definitely call again!

We found this company through a "Big Deal" on Angie's List. We purchased the "Big Deal" and tried to set up a date for them to come out and do the work.  We had several misses before we were finally able to get a date from them and have them come out to do the work.  Our understanding is the scheduling difficulties were caused by the overwhelming response they had received from running multiple "Big Deals" at the same time.  This was really the only negative part of our experience with them.

Once they got here, Carson was very friendly, walked around with my wife and confirmed all the work to be done, and then did the work.  They were very professional, did very good work, and cleaned everything up before leaving.

Carson had to change appointment day due to weather. He more than compensated by coming back another day to cut down a bush with a power saw and trim some tree branches that were hanging over walkway into the street.  His crew was professional and took pride in their work, It seemed important to them that I thought they did their best job. I agreed.  I have always done my own yard work but they did a much better job and I'll be using them again and I purchased a gift certificate for my sister's yard.  Carson came by to check the work himself and gave me some gardening tips.

It went great -- Carson arrived on time and did a really good job for a very reasonable price.

I talked to Nora, the cleaning lady to get an estimate on house cleaning.  She told me about Conscious Cuts Universal and said she would have Carson give me a call.  He called me that night and said he'd be out the next day.  I was skeptical because so many services say that, then don't show up.  Well, Carson showed up right on time.  We went thru my yard and I told him everything I wanted done.  He made a date to come and he actually got here early!  He weeded 4 flower beds, brought some mulch over and then mulched the flower beds;  he trimmed my azaleas and other bushes; mowed my lawn; took care of the leaves in the yard.  He brought one man with him and spent more time than he was charging me for - at no extra cost.  I can't believe the way my yard looks now. 
It's such a nice feeling to have a half way decent yard.  I'm definitely going to keep Carson in my contact list and will call him in a few weeks to do some more work.  My yard needs a lot of TLC and Carson is the man to do it.   He also gave me a very reasonable price for mowing the lawn.  Although this season is about over (Thanks goodness!!!), I am definitely going to give him a call in the spring to set up a schedule.

Owner provided instructions, and work was completed in a timely manner.
Very satisfied.