Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Barbara B.
04/2008
lawn service
+ -1 moreThe third crew member (the most competent) was a woman. She asked if we had any trash bags as they had "forgotten" theirs. She needed them for cleaning up. I had explained where I wanted the Burford hollies trimmed but Jeremy said it couldn't be done with the equipment he had with him and would need a chain saw. He then flat-topped our round Burford hollies at a foot higher than we wanted. In the meantime the woman who was mulching around the magnolia tree and in one bed in the front ran out of mulch and asked us for something to drink for the crew because, once again, they had "forgotten" to bring anything to drink. They never finished the edging; they didn't trim the two small tree branches, they couldn't mulch anything else because they had run out. When my husband balked at paying them in full, Jeremy stated that he desperately needed the money to pay his crew and promised they would be back the following Tuesday. Despite numerous phone calls to them they're not been back.
Description of Work: Jeremy and his crew were to arrive abut 9:00 two weeks ago and remove a stump, edge the yard and all walkways, trim two Burford hollies and a hedge, trim several feet from two tree branches (to make mowing the yard easier), and mulch around a magnolia tree and in two flower beds. Jeremy assured us that we needn't pay until we were completely satisfied and the job could be completed in one day. After arriving over two hours late, one of the crew began edging the front walkway with a shovel. Since we live on a corner lot it was obvious this couldn't be done manually in the time estimated. He was then told to stop the edging and was sent with the same shovel to dig around the stump so it could be pulled out with his truck. This proved to be impossible so Jeremy told us he would have to come back on the following Tuesday with a stump grinder and would bring additional mulch at that time since they were running "low." Jeremy spent the majority of the time talking on his cell phone.
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$600
Contact information
unknown, Richmond, VA 23227
Licensing
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Service Categories
Lawn and Yard Work,
Tree Service,
Landscaping
FAQ
BROWN'S TREE & LANDSCAPING is currently rated 1 overall out of 5.
No, BROWN'S TREE & LANDSCAPING does not offer free project estimates.
No, BROWN'S TREE & LANDSCAPING does not offer eco-friendly accreditations.
No, BROWN'S TREE & LANDSCAPING does not offer a senior discount.
No, BROWN'S TREE & LANDSCAPING does not offer emergency services.
No, BROWN'S TREE & LANDSCAPING does not offer warranties.
Contact information
unknown, Richmond, VA 23227