American Lock & Key, Inc. logoApproved Pro
Approved Pro

American Lock & Key, Inc.

Locksmith Service,

About us

American Lock & Key has been loyally serving the city of Richmond, Virginia and many surrounding areas for over 30 years. We have grown into a well-established and trustworthy full service Richmond locksmith organization that can help anyone with all locksmith needs from simply unlocking your vehicle, home, or business to supplying and servicing safes, commercial grade hardware, architectural hardware, and all of your automatic door needs. Barry Wilson is the owner of American Lock & Key; a quality assured professional and reliable Richmond Locksmith Company. Find us on Angie's List, Facebook, or at our Google-Plus Page. We look forward to helping you out in your time of need, our expert installers are licensed and professional, ready 24/7 for commercial, residential, safe, automatic door, and automotive work. We are confident we can help you with any service request you may have.

Business highlights

Minority owned and operated
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
45 years of experience

Services we offer

We Cut Keys, Rekey Locks, Change Locks, Repair Locks. We have a walk-in shop where we can work on your keys and locks while you wait! We sell Locks, Safes, Padlocks, Wooden Doors, Metal Doors, Door Frames. We also specialize in Access Control and Electronic Security and Automatic Doors.

Services we don't offer

Roll-up steel doors.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Senior Discount

yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.638 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
0%
2
0%
1
8%

Filter reviews by service

Showing 1-25 of 38 reviews
Janice R.
Jan 2020
5.0
Locksmith Service
Yes, I recommend this pro
Job well done.

Mark B.
Jun 2019
5.0
Locksmith Service
Yes, I recommend this pro
Very good - no complaints at all!

Laura J.
Dec 2018
1.0
Locksmith Service
Guy on phone quoted $149 which was more than twice the cost of a company I called on my own without Angie’s list.

J. Kyle H.
Oct 2018
5.0
Locksmith Service
Yes, I recommend this pro
$17,500
It went very well

Glenna H.
Aug 2018
1.0
Locksmith Service
never showed, and never called back

Colette M.
Jun 2018
4.0
Locksmith Service
Yes, I recommend this pro
The real problem was not so much the lock as the shifting foundation. I thought the locksmith did what he could to fix the problem.

Christopher L.
May 2018
5.0
Locksmith Service
Yes, I recommend this pro
$30,200
It went well. Showed up on time and did the work I needed quickly.

Jaime B.
May 2018
1.0
Locksmith Service
$14,900
I called to get a quote and they priced me at $149 to get me back in to my house. I'm glad I decided to call someone else because they only charged me $65. It is upsetting to me that this company price qouges so much.

Jordan D.
Mar 2018
5.0
Locksmith Service
Yes, I recommend this pro
$50,000
Scott Crocker performed the work. He was efficient and professional. I felt very comfortable having him in the home. he came out the next day when we had an issue with one of the locks and tuned it up immediately so that it was working easily. He guaranteed the work for the duration of one year. If we needed future lock work, I would request Scott Crocker.

Kimberly F.
Feb 2018
5.0
Locksmith Service
Yes, I recommend this pro
Very smoothly

Julie T.
Dec 2017
5.0
Locksmith Service
Yes, I recommend this pro
The owner came to help me and I was very happy to have someone come over quickly, be professional and charge me at least 25% less for the same service a different locksmith was offering.

Ken B.
Aug 2017
5.0
Locksmith Service
Yes, I recommend this pro
$40,000
They were on time, great job, and very happy with the results.
Response from American Lock & Key, Inc.

"Thanks [Member Name Removed]! We really appreciate you taking the time to leave us feedback. We're glad we could help you out, and really glad you didn't end up calling a fake scamming locksmith."


Gabriella D.
Aug 2017
5.0
Locksmith Service
Yes, I recommend this pro
We bought a home and needed it all rekeyed, as well as the replacement of a faulty doorknob. American Lock & Key was punctual, reasonably priced, and fast. My locksmith even advised me how best to save money on their services. I would definitely recommend them.
Response from American Lock & Key, Inc.

"Thanks for the wonderful feedback [Member Name Removed]!"


Damien C.
Jul 2017
5.0
Locksmith Service
Yes, I recommend this pro
$10,000
.
Response from American Lock & Key, Inc.

"Thanks [Member Name Removed]! Really appreciate the feedback and look forward to helping you in the future."


Karen A.
May 2017
5.0
Locksmith Service
Yes, I recommend this pro
$18,000
They are awesome
Response from American Lock & Key, Inc.

"Thanks [Member Name Removed]! That means a lot. So glad we could help you. We're here anytime you need us."


Michael R.
May 2017
5.0
Locksmith Service
Yes, I recommend this pro
$17,796
I called at 9am and Scott showed up by about 11am, fast service. Scott was extremely competent, obviously well versed and handled the job easily. Good guy too. Defeated the deadbolts within minutes and had the back doors re-keyed in short order. Thanks very much a job well done!
Response from American Lock & Key, Inc.

"Thanks for the review [Member Name Removed]! That means a lot. Happy we could help!"


Deborah B.
Apr 2017
4.0
Locksmith Service
Yes, I recommend this pro
Very well would use again

Sherry D.
Apr 2017
5.0
Locksmith Service
Yes, I recommend this pro
The door is very old wrought iron. My mom loves it and doesnt want a new door so we are trying to find replacement parts for it. Scott was excellent he did a temporary fix while he does research for the parts.needed.

Brenda L.
Jan 2017
5.0
Locksmith Service
Yes, I recommend this pro
$9,369
They told me that they could fix it on the same day I called by going to their office on 2110 Spencer Road. They initially told me that the price would be $93.69, having made the assumption that the job would only take an hour. It ended up taking close to three hours. They explained to me how Honda made their locks differently from other car makers, leading to trouble with locks in a lot of Honda vehicles. They get a lot of business from Honda owners. They were very interested in getting my lock to work properly and were not satisfied when the key encountered a little "catch" in going into the lock. After replacing parts of the lock and still not getting it exactly right, they finally made another car key. This finally worked. They told me that they normally charge $80 an hour, but since they had quoted a price of $93.69, that would be the final charge. I told them that I could pay more for their time, but they turned down my offer.

Ann Marie P.
Oct 2016
5.0
Locksmith Service
Yes, I recommend this pro
Great. They replied quickly to my request and I was able to get it fixed with little disruption to my work schedule. The gentleman was pleasant, competent, and professional. I would recommend them for this service!

Robert P.
Oct 2016
5.0
Locksmith Service
Yes, I recommend this pro
$14,000
Excellent work! The front door deadbolt decided to no longer open the weekend of the Richmond Folk Festival which I wanted to see as much as possible. John, from American Lock & Key worked with my schedule and actually came twice, once on Saturday to scope out the issue and once on Sunday morning to complete the repairs. In addition to the deadbolt he resolved another issue on the second lock on the door. Professional and punctual John provided quality service at a fair price. I will be using American Lock & Key for future lock needs.

Colette M.
Oct 2016
5.0
Locksmith Service
Yes, I recommend this pro
Scott was professional and helpful. He explained what was wrong and how it could be fixed. The visit was less expensive than I thought it would be, because he repaired a lock I thought would have to be replaced. After adjusting and lubing all locks, Scott explained how to maintain them so that they do not become sticky in the future. I am very happy with the service I received.

Mariia Z.
Aug 2016
5.0
Locksmith Service
Yes, I recommend this pro
Very well. Showed up on time and did quick, professional work.

Matthew N.
Jul 2016
5.0
Locksmith Service
Yes, I recommend this pro
Went very well. Fair pricing. Got the work done quickly and now our door locks again.

Virginia B.
Jun 2016
5.0
Locksmith Service
Yes, I recommend this pro
$16,900
We bought an Angie's List deal from a company unknown to us, American Lck and Key, to have our door locks rekeyed  They were very affordable. Mike came to our house in the midst of our moving in. He was very professional, friendly, and not rattled at all by all the commotion. I have had an opportunity to speak with Sam and was impressed with his professionalism. I would absolutely recommend them. Thanks for making that experience so easy. 
Response from American Lock & Key, Inc.

"Thanks [Member Name Removed]! Always a pleasure to help out in your time of need. We take home and business security very important. Thank you for allowing us to come into your sanctuary, your home, and improve your security."

Showing 1-25 of 38

Licensing

Bonded

Insured

Licensed*

Trade License Number

11-3052

Trade License Locale

Virginia

Trade License Authority

Virginia: Contractors

Trade License Expiration

07/09/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

American Lock & Key, Inc. is currently rated 4.6 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
American Lock & Key, Inc. accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, American Lock & Key, Inc. offers free project estimates.
No, American Lock & Key, Inc. does not offer eco-friendly accreditations.
No, American Lock & Key, Inc. does not offer a senior discount.
Yes, American Lock & Key, Inc. offers emergency services.
No, American Lock & Key, Inc. does not offer warranties.
American Lock & Key, Inc. offers the following services: We Cut Keys, Rekey Locks, Change Locks, Repair Locks. We have a walk-in shop where we can work on your keys and locks while you wait! We sell Locks, Safes, Padlocks, Wooden Doors, Metal Doors, Door Frames. We also specialize in Access Control and Electronic Security and Automatic Doors.
Roll-up steel doors.

Contact Information

2110 Spencer Rd, Richmond, VA 23230

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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