South Lakes Auto Care

Auto Service, Auto Inspections, Electrical,

About us

South Lakes Sunoco is your one stop shop for all your automotive service and repair needs. We are conveniently located at the intersection of South Lakes Drive and Twin Branches in Reston, Virginia. We have satisfied and repeat customers that have been coming for years throughout the local area including Herndon, Great Falls, Sterling, Leesburg and many more locations throughout Fairfax County.

Services we offer

Oil change, tire rotation, air conditioning, electrical, hoses, brakes, computer repair, engine repairs / rebuilding, state safety and emissions inspections, exhaust systems, oil and lube, radiators, shocks, Auto service & repair, suspension repairs, tires, towing & transmission / rear end.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
9%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-11 of 11 reviews

CHRISTINE M.
03/2017
5.0
car inspections
  + -1 more
They get A's. I can't find any reason to fault them for any of the work we've had done there. We've had lots of work there in the past. Any of the things where we've taken the car to them, they've been very, very good.
Description of Work: They performed an auto inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annabelle H.
01/2017
5.0
auto repair
  + -1 more
Service was quick and punctual. Customer service was polite.
Description of Work: Oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Annabelle H.
04/2016
5.0
auto repair, electrician
  + 0 more
unknown
Description of Work: As I live close to this business, I go to them often for oil changes and state inspections. They always do a efficient and professional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Cynthia C.
07/2015
5.0
auto repair
  + -1 more
They do a really good job. They're very nice. They all seem to be knowledgeable. They're always polite and very professional. They gave me an estimate for another work that needed to be done. I shopped around a little and I was able to find it for less. But, overall, I think they're pretty fair.
Description of Work: I have used South Lakes Auto Care pretty consistently for oil changes. They've repaired my brakes and just basic things like that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carline H.
06/2015
5.0
auto repair, electrician, car inspections
  + 1 more
We go in from time to time. They are good and it was an easy fix. They are fast and open on Saturday.
Description of Work: South Lakes Auto Care does service for us. They fixed the check engine sensor.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$253.32

Response from South Lakes Auto Care
Thank you for taking the time to review us. We appreciate your business greatly. In todays world with social media and such a strong online presence, positive reviews are invaluable. Again, thank you for taking the time to spread a positive message. Keith Service Manager

Kathryn N.
12/2014
3.0
auto repair
  + -1 more
unknown
Description of Work: Fine service for an oil change, but then when I brought my car to get another oil change elsewhere, they told me I was missing my dipstick. Clearly the people at South Lakes are not very careful.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from South Lakes Auto Care
I am sorry that your oil dipstick is missing. If you have not had the oil dipstick replaced already, I am willing to replace it for you free of charge. I apologize for any inconvenience.

Caroline B.
05/2013
5.0
auto repair, car inspections
  + 0 more
We purchased a VIP card which includes free and discounted oil changes and other services at the South Lakes Sunoco. We have been impressed with the services that we have received using the VIP card. The technicians are professional and provide timely service, even on Saturdays.
Description of Work: Oil change and complete courtesy check of fluids, hoses, belts and safety items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack L.
12/2012
2.0
auto repair, transmission repair
  + 0 more
I don't know a lot about cars. I have to admit - I have more of a bad feeling/taste with this location than really specific issues. Basically - I live close by and thought it would be easy to take my car here - especially with a coupon book sold to my local neighborhood. Well - the convenience of dropping the car off and being able to pick it up at anytime has been great, but the analysis of issues and fixes provided just haven't seemed to have held like other places. Specifically the last time - I had MAJOR squealing issues and this Sunoco just replaced the belts for about $200. What they didn't seem to notice/relate is that the timing belt was bad (found out when I went to the dealer 2 months later) and that was the real source of the problem. I don't know - just beware - seemingly friendly enough, but there seems to be a disconnect between local and corporate management here and coupons always seem to create issues/tension. I will not go here when I can avoid it, but it is just so durn close to where I live.
Description of Work: I have brought my OLD car in for various reasons and none of the "fixes" proposed have seemed to hold. Squealing from belts was one major issue. Transmission as well.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$350

Caroline B.
07/2012
5.0
auto repair
  + -1 more
I used a Valpak coupon for an oil change special. When I called to inquire if I could have an oil change that same day, Keith - the manager - said that an oil change could done in about an hour. Keith was correct. He was also polite and knowledgeable.
Description of Work: oil and filter change, check and top off fluids

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Rochelle A.
04/2012
5.0
auto repair
  + -1 more
They were super helpful. My car died within walking distance of the shop, and they walked over to jump my car.
Description of Work: They changed the battery in my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dan M.
04/2012
5.0
car tires
  + -1 more
Their services are excellent.
Description of Work: I had my car tires replaced at South Lakes Sunoco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    11190 South Lakes Dr, Reston, VA 20191

    www.southlakessunoco.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Electrical,
    Auto Transmission,
    Auto Tires,
    Auto Radiators,
    Heating and Air Conditioning,
    Auto Mufflers

    FAQ

    South Lakes Auto Care is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 5:00 PM

    South Lakes Auto Care accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, South Lakes Auto Care does not offer free project estimates.
    No, South Lakes Auto Care does not offer eco-friendly accreditations.
    No, South Lakes Auto Care does not offer a senior discount.
    No, South Lakes Auto Care does not offer emergency services.
    Yes, South Lakes Auto Care offers warranties.
    South Lakes Auto Care offers the following services: Oil change, tire rotation, air conditioning, electrical, hoses, brakes, computer repair, engine repairs / rebuilding, state safety and emissions inspections, exhaust systems, oil and lube, radiators, shocks, Auto service & repair, suspension repairs, tires, towing & transmission / rear end.

    Contact information

    11190 South Lakes Dr, Reston, VA 20191

    www.southlakessunoco.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 5:00 PM