Macco

Mike and his team were great. The helped me with a bathroom remodel. They were very easy to work with and communicative.

Jeff and Keith were awesome. The overall quality was excellent, the custom trim work was exactly what we hoped, the replacement lighting and electrical work was great. The wall painting was very good, but the painters did have to return for a good deal of trim work touch up.

Mike and his team were absolutely amazing. We had our bathroom renovated. They gave accurate estimates of time and money. They were professional and courteous throughout the entire process. Each day after work, the crew would clean up so that we didn't feel put out of place. They also answered all my questions and the communication throughout the process was spectacular. We had never done a home project this big before. We appreciate the care and attention they provided. They were timely, flexible, and friendly. We will definitely use them again for future home projects. They made everything about the process easy.

I've used MACCO for multiple clients on both side of the transaction. EVERY time, MACCO operates in a highly professional manner and provides tremendous benefits to my clients. Their work is well-managed, reasonably priced, and they deliver on time. MACCO says what they will do and always do what they say. My clients are very satisfied and if, for some reason my clients were not satisfied, MACCO makes it right. MACCO provides an integral service to my business and they make me look like a hero every time. More importantly,, my clients stay happy and enjoy having their expectations exceeded when it comes to their most valuable asset...their home.

This renovation was a terrible experience. The poor quality and lack of attention to details were just the starters. Powder room Floor Tiles were not level and the grout lines were inconsistant. The whole floor was lower than the original causing you to step down into the room. They did not install a threshold leaving a gap because no one thought to install one. After the worker contacted the company he said they had planned on putting in a wood threshold to match the foyer floor just outside of the powder room. The foyer floor is not wood it was tile... ** I had asked twice about how the company was going to address the threshold weeks before they started. Mike (owner) and Nate (head of flooring) did come the next day after we complained to evaluate the floor. They agreed it should be re-done raised to make it level with foyer floor and installed by an more experienced worker. They asked us to go get a threshold that we liked and they would put it in. The floor's height now matches tile in foyer but is uneven and the grout lines still vary in size. Granite Vanity Top Wrong Granite We had to pay an up charge because we wanted the same granite we had in the kitchen which we agreedd to. When installers came to measure we wanted to confirm that they were installing the correct granite- checking the name of the granite and showing them the counter. Installer told us they didn't have that granite and were going to install a different granite. We contacted Mike who told us the names were different but it was the same. Having purchased the kitchen counter ourselves we knew that was not correct. He said he try to locate the desired granite. Two days later he called and said he had. He wanted us to go confirm it at the same granite company that was here before. I call they granite company and had them email a photo of the granite it was the same wrong granite. Mike asked us if we could find the desired granite, we found it with one phone call. Professional remodeler? We ended up buying the granite ourselves and having another company install it. Living Room Hardwood Floor Subfloor ended up having to be leveled. We provided the wood. They charged a ridiculous amount of money to correct the problem. The floor is flat but not even close to level. You should see marbles cruise on this floor! French Doors The door was installed with 10 factory defects. Haze and lines of white paint in between the double pane glass. Scratches on glass. Chip in the wood. Holes for hardware not level. Clad seams with glue that had seeped and hardened. Missing insulation strip between doors. The screen lock was located on the outside. But even with all of those defects they installed it anyway. We notified Mike. The door manufacturer sent out a rep to evaluate the door and agreed it need to be replaced. *Fast forward three months- finally was having the door reinstalled by the manufacturer but they couldn't make the screen panels fit because Macco had put trim on the outside of the door that made the opening too small. That would explain the hack job they did on the runners- jagged and preventing the use of the quick release knobs. Contacted Macco about the problem. It took us 8 emails and over a month and half before we could get Mike to finally arrange for someone to come correct the problem. We were made to feel like our expectations were too high and we were bothers through out the whole renovation. The final straw was the unnecessarily terse and impatient e-mail from Mike asking when he could expect his final payment- which had been mailed within 4 business days of receiving the invoice even without having a corrected and functional French door and screens. Yes, he got paid but we were left to live with a door that didn't keep the winter air out and damaged. Macco never called to follow up on the disposition of the door or to conduct a final walk through that Macco touts on their website. They got their money and they were gone. We have all of our emails to back this up.

I worked with Mike the entire time. He was great. Mike is a nice guy, a straight shooter, what you see is what you get, no bull kind of guy. He's honest, straightforward, and always worked with us to get what we wanted. Mike was always accessible - either by phone or email. When we started our research, we got another estimate that was substantially lower than what Macco gave us, but we knew that we would probably add things and change our original ideas - which is something we did not feel the other contractor could have dealt with. Good thing we went with Macco. We did change our minds. A lot. And after the original estimate came in, and also after work had started, I wanted to add a new, full bathroom in the basement. Mike said it was no problem, gave us an estimate for the change (which was quite reasonable), and rolled with it. As I wanted to add things like a new storm door from the laundry room, sound-proofing around the power vent for the HWH, and other changes, Mike told me what the cost would be for the change without hassle. As a GC, he had several teams working at our house. And everyone was incredibly professional, friendly, respectful toward us, our time, and of our home, and they always left the work site clean. Everyone we dealt with clearly understood the project and what needed to be accomplished and they never slowed down. We were in no rush to get the project completed, but once a team started their job, they plowed through it quickly and with a high level of quality. I also have my own electrician that I work with, and Mike and Macco were happy to coordinate with him as well, no questions asked, no grumbling about no using his guy, etc. All good! Of course there were some hiccups along the way. This was a sizable project with framing, drywall, foundation digging/trenching, plumbing, fixture installation, and painting. But if his team caught the problem, they fixed it. And if I mentioned something to Mike, he made sure it was resolved, no questions asked. At one point however, I felt that Mike was offering me too many add-ons at a premium price. Things like doing major duct re-working that was waaay out of scope, and a $5k heat exchanger / AC unit. When I told Mike "enough with the add-ons", he heard me loud and clear, and they stopped. No hard feelings. He didn't do what many other contractors try to do which is to scare me into thinking that my decision is wrong, costly, or otherwise a terrible idea. He respected my request. I liked that. Definitely recommend Macco - and Mike in particular - for this kind of work.

The project was to take two - three weeks and they finally finished after almost 9 weeks. We made no changes to the project. It seemed like our project was the lowest priority although it wasn't priced as such. It seemed workers would show up when they had nothing better to do (time filler) and always following an email from me of when they were going to continue/finish. They started Sept 8th. The worker had been told that they were moving the laundry upstairs but no details. My wife had to tell them about the project. Two hours later (after most of the demolition had been done) Mike shows up to explain the project. From that one incident, I should have suspected that there would be little to no project management. Four weeks into the project I pointed out that there wasn't any sound insulation in the walls of the laundry room. I had specifically mentioned in the quote that the laundry walls would have sound insulation. Apparently no QA either as well. After my email, two of the four walls got sound insulation. I was told by Mike that we didn't need to insulate all four walls. That wasn't his call and I paid for all the walls to have sound insulation. After four weeks (1 week late) we were told that they need to focus their resources on a house that was damaged by falling trees. Okay, I understand that would have a higher priory than my project. After all, my house is not exposed to the weather. After more than five weeks (two weeks + late) I had to go on vacation. My vacation had been planned when the project started not knowing they would be so late. The washer and dryer were moved up to the 2nd floor and hooked up. The vent for the sewer gas was capped and not hooked up to the house sewer vent (should have been done when the vent was installed) and the dryer vent was terminated under the insulation in the attic, no vent installed to the outside. Before we ran laundry to go on vacation, I had to uncap the sewer vent (and recap before going on vacation) and disconnect and rotate the dryer vent up so the insulation wouldn't get wet from the dryer exhaust. After almost eight weeks (5 weeks late) they redid the dryer vent so it vented into the eaves of the roof, Not only is that a code violation but the contract required venting the dryer directly to the outside. Once I pointed it out, it was fixed, but yet again I had to QA. I finally had had enough of MACCO, when after Mike said the project was finished and wanted the final payment, I looked in the attic again and found no insulation in the former attic access, no insulation to very thin insulation around the dryer vent and insulation compacted or thin in the work area. Yet again, no QA. At this point, I had enough with MACCO and would fix the remaining problems myself. Wanted to be hands-off but that wasn't going to happen with MACCO. I would suggest that if you hire MACCO to do any project for you that you will have to be the project manager and QA Inspector. MACCO didn't do either. This was but the first of many projects that we have planned for this house, more than $80k and MACCO failed on the first project. Glad we didn't have them to do all our projects if that is the way they conduct business.

Mike, the owner, always keeps a cool head. There were a couple of glitches with measurements. He followed up with all of the concerns that I had even after the project was finished. He was flexible and patient while I picked out my countertops. It was an overall good experience!

I had water damage from the condo leaking above me and my ceiling was damaged as well as my laminate flooring. I decided to go with tile in my kitchen and carpeting in the living room. Choices of products were excellent as wel as the craftsmanship of the repairs.You cannot tell that what I have now is not the original!

Excellent service and workmanship. Paul, the plumber was able to resolve how to cut open the front of my shower to repair the leak. Keith the contractor expertly completed the repairs and Keith politely dealt with my crazy neighbors.

We have been very happy with Macco. Quotes are accurate, the work is performed in a timely fashion, and the quality is good. Mike has made some good suggestions for updating our house, many of which we have followed.

MACCO provided a very competitive estimate for their appliance installation service, maintained frequent communication prior to the installation date, arrived on time, completed the installation in one day, and cleaned up before leaving. Our kitchen cabinet need to be trimmed since the old oven was smaller. They completed the installation to our satisfaction.

Mike was great to work with and very service oriented and responsive. This was not an easy task as solution to rebuild needed to be figured out and tiles & grout needed to be matched. As all projects, timing was off but we were flexible so it was not a problem. There was an issue after work completed but Keith and Jeff came right back to take care of it. I would highly recommend this company if you have a flexible schedule.

They did two bathrooms for us that were absolutely beautiful. The workmen were so particular and so proud of their work. Great prices.

It was ok, not great but ended up being fine.

I need to update this review. I had earlier written that we hadn't heard back, but my husband showed me an email I wasn't aware of.

A little difficult to get them to start ? it took several emails and phone calls before we got a response and a start date. Arrival times were always one to two hours later than promised. All workmen were professional and did their jobs competently and quickly. I'm particularly fussy, and the completed products could have been more "perfect," but overall, a more than acceptable job. Nobody has noticed what I have noticed (including my wife), so, as I say, I'm particularly fussy. Were very good in cleaning up the mess they made; they protected the floors on the way to the work site. Friendly workmen. I enjoyed having them around.

Mike came by on my scheduled to see the place and check out what needed to be done. Everything was quoted up front, including options. Throughout the process, whenever I had a question, Mike was quick to provide the answer. As to the work itself: They demoed the original shower down to the wall studs. They then built the walls back up, installed a solid floor, and tiled and painted. Also installed new toilets in both the unit's bathrooms. Except for the frameless glass door, the work was finished in a week and looks great. They left a temporary shower curtain until the custom glass work could be completed. The guys covered the floors where they were transiting and left things is good shape. It took about two weeks for the glass work to be completed offsite. They returned to install the glass which took just a few hours. The only hiccup was a slow leaky valve on one of the toilets which the crew came back the next day and immediately fixed. I am pleased with the results and would recommend anyone give these guys a call when something needs to be done.

They're very professional. The guys on site were professional and they were good guys. They'd answered any of my question and if they couldn't answer them they asked their boss. They worked with me on everything and they're very customer oriented. I have used them for several projects now.

The contractor was upfront about all costs and was in constant contact with me while we waited on the siding to be ordered. Once the siding was in he was easy to make an appointment with. They came and repaired the siding and it looks like new he even left the extra pieces and showed me how to complete the job myself if i wanted to.

Two days before a housefull of relatives were decending upon our home, the powder room toilet decided to malfunction. Another GREAT recommendation from Angies List (Long's Corp.) quickly fixed that issued, but... He and I noted the crumbling earth spilling onto the storage area floor. YIKES! "Looks like foundation damage behind the insulation" says the Gent. "You need a General Contractor." Back to Angie's List where I find Mike McCarthy @ MACCO - My Hero!!! Mike was a dear, and practically dropped everything to drive right over to my home to assess the situation. Within five (5) minutes, this wonderful man had identified that it is NOT costly a foundation problem, but a pesky chipmunk family that had made a dirt-slide in our basement. After a quick call our contracted pest service, Mike and I had a very nice chat about the additional services provided by MACCO for our reference. Mike was genuine, thoughtful, honest, and NOT 'Sales-man-like' in my hour-of-need. This was a great relief! When we do need work done around the house -inside or out- in the future, we will DEFINITELY call Mike and the folks at MACCO.

Overall, Mike and the crew were extremely responsive, punctual and made sure that all work was done to our satisfaction. We were on a limited budget and they were very respectful of that to ensure that what we were quoted was the final price. I was quite happy that even though we were not able to go "top of the line" on our upgrades and repairs that our work was still given the time, attention and priority that it was, even though we were not "high-end" customers. They were quite willing to work with us on our timeframe and budget which was very much appreciated. If there were any issues that needed to be addressed they were fixed promptly and with no additional costs (outside of materials when necessary). We will definitely be calling MACCO again for future repairs and upgrades to our home. I would (and have) recommended MACCO highly to others. The managers and staff at MACCO are clearly men of their word who take pride in what they do. We are much happier with our new home after the work that they did.

Stop your search here and now- you have found the right one. The Macco crew is the team you want to work on your home. During the past six months we have hired Macco for three different projects on our home- one being an ?urgent? response and repair. This team is what you are looking for- trust, integrity, quality, professionalism, timeliness, and value. Trust and Integrity. For most of us, our home is our largest investment. So, when you hire someone to work on your home, you want someone you can trust. Over the course of your project, the Macco team will earn your trust. They do this through several steps (even before the actual work begins): 1. A thorough and complete inspection and review of your physical project area- this is to translate your ideas and dreams into the reality of construction. 2. A ?sit down and discuss? period to ensure what the Macco team is thinking is what you are thinking (tell them what you want). 3. A complete written estimate of the entire project- broken down and explained by line item. 4. A written project plan of the project phases and which Macco team member will be working which phase of your project- so you know who is supposed to show up when. Quality and Professionalism. The project that the Macco team completes doesn?t just look good, it is good. We love the ?wow? factor that we hear from family and friends when they see what the Macco team has done- ?wow, this is amazing? or ?wow, this is a good job?. The workmanship of each project has stood the test of time and the abuse of our kids. Throughout the projects the Macco team remained flexible by adjusting details as our ?thinking? adjusted over the course of the projects. They have also returned after the projects were completed to do touch-ups. Timeliness and Value. Almost every Macco team member arrived on the project site on the date/time specified on the project plan (one team member got caught up at a family event on a Sunday, so that was okay). Each project was completed on time or before the project deadline. The bottomline with cost is that the Macco team is not always the lowest bidder. But, when it comes to your home, do you really want ?cheap?? Of course you don?t, you want quality. The Macco team exceeded our expectations and we want to say thanks to all of them- Mike, Mike, Theo and Magda (and their son), Josh, Paul, Arturo, and the framing and drywall father and son team.

We were very satisfied with the outcome and the guys were very good to work with.

They were very professional and friendly. They did fantastic work and I would recommend them 100%.