Reviews
4.04 Reviews
Showing 1-4 of 4 reviews
F S.
08/2013
dry cleaning
 + -1 moreSee above
Description of Work: I gave them 25 pieces to dry clean. I chose this cleaner because of some great reviews from yelp, but was thoroughly disappointed. The shirts had creases on the front, the cuffs had creases as well. The only button that was buttoned was the top button and there was no medium starch that I asked for. I ended up having to re-do my shirts just before a flight. Moreover the blouses and other items weren't even placed on the hangar properly whilst the collar on the blouse and shirts was clearly omitted from the pressing process. I thought I would get quality because the prices were through the roof with a flat charge of $8.00 per piece. Boy was I wrong ! This is a 14 store franchisee with employees who don't care about repeat business. My first experience will be my last. I work too hard for my money to throw it away like this, There is simply no attention to detail, let alone a shirt that looks like you took it to a cleaner. Very sad.
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$150
Leslie D.
07/2013
dry cleaning
 + -1 moreThe quality of the service was above average, and they were very responsive to any issues or special requests, but the cost of service is well beyond any other dry cleaner I've used. On average, a dress costs $15.75 to clean. I am okay paying that price, but only if the quality is superior. In my opinion, quality is B+ with A++ pricing.
Description of Work: Crest Cleaners provided pick up and drop off dry cleaning services at my home for about a year.
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Yes, I recommend this pro
$100
Steven P.
02/2013
dry cleaning
 + -1 moreunknown
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Yes, I recommend this pro
Michael S.
08/2010
dry cleaning
 + -1 moreThe quality of the cleaning is very good. Everything comes back perfectly pressed and has no smell at all, which is exactly how it should be. I work late, so I like that I can drop off my clothes there after-hours and then pick them up on the weekend. On one of my visits I spoke to a manager there about how the clothes are cleaned. He told me that all the dry cleaning chemicals were organic and that they pay a hefty premium over the normal stuff. I was skeptical at first that I was getting a sales pitch, but I actually felt that he came across as very genuine and cared a lot about good quality. The non-dry cleaning stuff (laundry) is not organic, but is gentler than most, according to the guy I spoke with. I did believe him because frankly, the clothes do come back like they are new and with no chemical smells, like a lot of bad places I have used before. Everyone I have encountered at this location was friendly and helpful when I had questions. On the downside, the prices are above average (for example, $2.50 for laundering a dress shirt), but personally I don't think they are overpriced at all for the quality they provide.
Description of Work: I use them regularly for dry cleaning and laundering.
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Yes, I recommend this pro
$20
Contact information
11130 SOUTH LAKES DR A, Reston, VA 20191
Licensing
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Service Categories
Dry Cleaning,
Florists
FAQ
CREST CLEANERS is currently rated 4 overall out of 5.
No, CREST CLEANERS does not offer free project estimates.
No, CREST CLEANERS does not offer eco-friendly accreditations.
No, CREST CLEANERS does not offer a senior discount.
No, CREST CLEANERS does not offer emergency services.
No, CREST CLEANERS does not offer warranties.
Contact information
11130 SOUTH LAKES DR A, Reston, VA 20191