Surface Effects, Inc

Excellent experience and workmanship. I had beautiful "new" tub on the date promised within the time promised (1/2 day) and for the estimated price, which he arrived at by looking at photos of the tub that I texted to him. I will definitely hire him again if needed.

Polite, professional and great work

Looks great! Dennis came day after we called, was prompt and finished quickly. We are very pleased with his work.

Fantastic, great work. Jesse was punctual and extremely professional . We are planning to use him for our second bathroom in the near future. I have recommended him to many and will continue to do so as the opportunity arises.

It went well. Very hard workers and professional. Cost was very reasonable. The whole area looks brand new.

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It is absolutely beautiful. Best $395 I've ever spent. I wish I would have done it sooner!

As planned

Wonderful! On time, polite, professional and did a remarkable job!

Arrived on time, did the work, was very polite and went about his day. He didn't replace the tub drain faceplate but I could do that so no big deal.

Jesse with Surface Effects was very punctual and professional.  I had a small cosmetic blemish/ crack in the base of an acrylic shower pan that needed to be inspected.  Jesse was happy to accommodate my busy schedule and made himself available on a weekend.  When he arrived and inspected the blemish, he did not try to up-sell me on a service that was not required.  He was able to repair, color-match and seal the blemish very quickly for a very reasonable price.  I would both use and recommend Surface Effects in the future.  

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This tub had been refinished about 6 years ago, but the spray attachment (heavy) had been accidentally dropped in the bottom of the tub and chipped the area around the drain.  Bath Factor came on time, got right to work, and within two hours the tub looked beautiful and everything was cleaned.  I fully recommend this company for any tub repairs.  Very professional and friendly.

Great experience. Jesse was very professional, responsive, and friendly. They did a great job of refinishing the tub in place.

Workers showed up on time. The job was on the second floor and they used caution to protect my entranceway and stairs. The job took about 3 hours and the results were terrific! The tub sparkles! I would recommend Bath Factor to anyone who has an older tub that doesn't look so good any more. The chip repair was done well and I cannot even see where the chips were. Bath Factor does a great job, And I was able to use the tub the next day.

They were extremely prompt and did the whole job in a couple of hours. We have had no issues with the work and the tub looks great. We had thought about replacing it as it was almost 50 years old but no need to with the reglazing. I would highly recommend Bath Factor for future work.

Jesse and his guys were teriffic to work with. He was extremely flexible from estimate through job completion. I decided that I would provide all materials and do the painting. He provided me with a list and amount of materials needed and offered suggestions regarding everything from design to quality of materials to be purchased, but only when asked. He and his guys were always on time, always courteous and professional, and respectful of our home. The remodel was estimated for 5-6 days and lasted into the eighth day, partly due to my not having some materials when needed. The rest of the extra time was due to Jesse's insistance on making the tile and plaster patching look perfect (for which I am very grateful).
We plan on remodeling our kitchen in the near future. After this experience, Bath Factor will be the only call we'll be making.

Initially, things went well, but after that, Jesse just "forgot" about us and did not bother to follow up.

I didn’t really think he did as good a job as I thought he could have. It is turning to come off around the soap tray and around the drain.

They were able to pretty much exactly if you know what you're looking for, you can tell that it was done. But if you were just looking at the shower you will never tell that it's been done. I called different companies about this and most of them said that you will able to tell that there was a repair. Surface effects did it pretty much unnoticeable. Their price is competitive. They have a reasonable warranty on the repair. Most showers and tubs are made with the texture at the bottom of them. They could not replicate the original texture which I'm not surprised about. While the fiber glass material is curing they put something down and lift it up. I'm okay with it but other people may not like it. It's a little difficult to clean the floor of the shower. You'd have to use a spray to dissolve the substance under the shower. The guy who came out and did it was really nice and I liked to watch what they were doing because I was curious most of the time. He was here when he was supposed to be.

It is pretty expensive and we are just going to hold for now because we had some other expenses. They took measurements and we talked and then they gave us the quote over the phone. We plan to do the work in the near future with them. They were very friendly. They told us what they would use and the materials. They were punctual. The pricing is probably realistic based on another estimate that we got but it was more than what we thought.

Did not follow through after showroom visit. If they couldn't install the one in the showroom correctly, I was concerned they would not install mine correctly either.

It went well. Took 4 days instead of two but end result is very nice.

Owner was very responsive and professional. He gave good advice and a fair price. Had a two-man crew do the work. They were also prompt & courteous, but the pickup they drove was pretty beat up and let's say they were dressed for work, not to impress! (Those are the reasons for the B on professionalism.) They worked quickly and did a good job of cleaning up after themselves. The quality of the repair is very good. They had to mix colors to match the fiberglass. Other than a slight sheen, you cannot tell where they made their repair. Will use them again and have already recommended them to friends.