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House Call Co

Founded 2002 • With Angi since June 2010

4.3

(64) Verified Reviews

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Licensing

Bonded

Insured

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Business Details

Phone Number

Address
3301 Mariner Ave
Portsmouth, VA 23703

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Description

We offer a whole house approach to safety, comfort, and efficiency. We perform whole home performance assessments prior to making any recommendations. Our goal is to give you the comfort you desire in an efficient and environmentally friendly way. We are experts when it comes to providing effective Insulation, Heating, and Air Conditioning solutions and have built a business around quality and professionalism. You will not find a more satisfying client experience in our Industry. We might not be the biggest, fastest, or cheapest, but you will be more satisfied with our services then anyone else in our industry. We Guarantee it! Additional DBA - Thomasson Enterprises....

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Verified Reviews

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A few reviews for this pro…

1.0

01/15/2016

Unfortunately, it was a horrible experience, and I wouldn?t recommend the company to anyone. First, it took four attempts to repair the leak, and on the fourth attempt, the plumber cut the pipe more than necessary. Second, we later found a crack in our bathtub that hadn?t existed prior to dealing with HouseCallCompany.com. We think that the technician cracked the tub when doing the repairs. Third,...

DESCRIPTION OF WORK
They repaired a leaking pipe.

CATEGORY plumbing

1.0

11/01/2015

Within a couple weeks, the weather turned hot and the upstairs system would not keep up. We called the House Call company and they sent out a technician, who supposedly looked things over. He put more refrigerant in the system and charged $229 for a service call. He told us that the upstairs condenser on the furnace was rusting and had a bad valve, and would need to be replaced for a minimum cos...

DESCRIPTION OF WORK
The House Call Company came for a May 2015 scheduled system check. "Everything was ok", according to the provider. We have two systems in the house, one downstairs (conventional gas furnace and AC in the crawl space) and one upstairs (heat pump in attic).

CATEGORY electrician,heating & air conditioning/hvac,basement waterproofing,ceiling fans

SERVICE PROVIDER RESPONSE

(Removed member name), you have been a client of our since 2012. You know the quality of work we perform and have always stood by it. I am not sure why you feel this time would be any different. I pulled up the records and see where Brian told you in October 2014 that your unit was soiled to the point that it would have to be dissembled to be cleaned correctly. You declined this work. In addition,...

5.0

07/25/2015

Improvements made existing HVAC system work better and made house more comfortable. Work needed to be done to correct duct work installation made by builder 25 years ago.

DESCRIPTION OF WORK
Air sealing, airflow balancing, attic insulation upgrade, duct sealing.

CATEGORY heating & air conditioning/hvac,insulation,air duct cleaning

SERVICE PROVIDER RESPONSE

Thank you for your review. It was a pleasure working with you.

1.0

02/03/2015

Matt was on time and Dx the problem quickly. He said he would check and see if the motor would be covered under warranty. He called his company and stated the blower motor was out of warranty and it had expired 1/13, He stated the repair bill would be $899.00 I questioned this because to my knowlege, parts were warranted for 5 yrs. I had another contractor ck and stated the motor was in warranty....

DESCRIPTION OF WORK
Blower on Gas Pack stopped working, Dx unit, found blower motor needed replacement

CATEGORY appliance repair,heating & air conditioning/hvac

5.0

07/29/2014

Repair arrived on time, quickly found source of the leak and provided recommendations for permanently fixing the problem. He then refilled the refrigerant to the proper level

DESCRIPTION OF WORK
Traced leak in Air Conditioning system. Refilled refrigerant.

CATEGORY heating & air conditioning/hvac

Services Offered

Plumbing, Insulation, Crawlspaces, Heating & Cooling, Electrical Installation, Replacement, Maintenance, & Repair.

Services Not Offered

Kitchen Appliances.

General Information

Free Estimates

Yes

Payment Options

Check, Visa, MasterCard, Discover, Financing Available, American Express

Senior Discount

Emergency Service

Yes

Warranties

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