
Yard Solutions
About us
We are a family owned business in Palmyra VA and we Specialize in Stamp Concrete. We offer a large variety of services from concrete to decking and fencing landscaping remodeling and more. We are running 10% off till August 31st 2013. We take pride in our work and would like to create the home of your dreams. Please call today for your free estimate. We offer a multi-job discount, Senior Citizens discount, and Military Discount.
Business highlights
Services we offer
Decks, Fencing, Hardscapes, Landscaping, Mulching, Patios, Powerwashing, RetainingWalls, Sidewalks, StampConcrete, Trimming, and more. Call today for your free estimate.
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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63% | ||
0% | ||
0% | ||
25% | ||
13% |
The sidewalk has serious issues. It's crumbling in places, there's a weird sheen that looks like too much sealer was put on in places or maybe not enough in other places and there's an area that we think was never sealed. There is a piece of metal sticking out of the side of the sidewalk that needs attention before someone gets hurt.
The initial email, with pictures of everything, to Mr Damon Matthews was promptly answered with a nice email saying he would be over very soon to to check on everything we outlined in our email.....and then nothing. We thought maybe he just forgot ,so after a while we forwarded the original email as a reminder, just in case it was an honest mistake; no answer. I think a couple of weeks is ample time to respond to an email but we didn't get anything. Finally, a third email went unanswered.
Okay, Mr Matthews, we get it. You aren't coming to look at our sidewalk, you don't care that our sidewalk is crumbling and isnt sealed properly. I'm sure it makes little difference to you, but should you decide to sign on to Angie's List to say how unreasonable we were like you did to someone else, I will be glad to provide our unanswered emails and pictures of your workmanship.
Yard Solutions arrived and sketched out the sidewalk that we had planned, and confirmed the accuracy of the design with my wife and I. Mr. Matthews was patient, observant, and quick to explain our options to us. We parted ways with a thorough understanding of the work to be done and how much it would cost.
Once work began, progress moved quickly with Mr. Matthews and his crew setting the forms for our concrete, preparing the walkway areas, and refining the design. With the concrete truck on location, the Yard Solutions crew worked with amazing speed and attention to detail. As the cement began curing, we saw our driveway instantly transformed into an orderly border between our lawn and the gravel of the driveway. We were so impressed with the outstanding service that Yard Solutions provided that we began planning an additional project to help aid in erosion control of our yard and driveway.
After a flurry of ideas and solutions exchanged through email. Damon and Pancho came back to add a 16" curb around our car turn around, along the driveway, and around a parking spot for two vehicles. Once again the work went quickly and captured EXACTLY what we had envisioned for our driveway. We had a family gathering shortly after Yard Solutions completed our projects; everyone was very complimentary of the quality and appearance of our improved driveway and sidewalks.
Yard Solutions may be a small company, but they have a great work ethic and provide honest and accurate work with competitive pricing. If you are thinking about outside building projects, you should strongly consider Yard Solutions and Damon Matthews. You will be satisfied with the end project and with the top quality service that Yard Solutions provides. Working with Damon and crew was more like making new friends; this is an exceptional company!!!!
"I would like to comment on that post i went above and beyond to make this customer happy. We give a fair rate which most companies dont do, we also gave the customer some extras for free because of the condition the house was in we added steps fixed the front porch at no extra cost and agreed to put up hand rails if they could get them. The hand rails were hard for the home owner to get so i tried and i was told they would have to be custom built. And we dont build handrails but i will install them. At any rate after the hand rail problem the customer was unhappy but there was anything i could do. We can install handrails but we can not make metal hand rails. This customer also made a comment that they had been given a price of $3000 dollars for sod and i said that it would be alot cheaper then that to do it. They wanted me to give them a estimate but it wasnt the best time of the year for sod it was already late in the season for that. I dont want to do the sod if it will just die because of the time of year it is. I recommended that we should wait till next year when it is better suited for that. In which the customer did not agree with but i have standards to go by i cant do work that wont last. I belive in doing something once right and on time. To sum it all up you can go above and beyond with some people but they will never be happy. We have tons of happy customers and repeat customers so that tells me that you cant please everyone. But as long as the job is done right on time and up to code thats what we go by. I can only give out so many extras for free."
Licensing
State Contractor License Requirements
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