Founded 1990 • With Angi since July 2007
Angi Certified
2022 Super Service Award
HVAC Companies
202223235Service Provider Response
Thank you very much. We really appreciate your business!Service Provider Response
Dear (removed member name), It was good meeting with you yesterday. I was glad the issue was not related to the hvac system we installed. I understand the frustration of having repeated service calls. This is frustrating for us too, as the customer often places the blame on us. Unfortunately, equipment manufactured today is just not made the way it used to be, principally with parts made in the USA. That is why most manufacturers have been forced to offer a ten year parts warranty. I would hope your overall rating of Midlothian Mechanical is based more on our response time to your issues and our dedication to customer service. Please do not hesitate to call me at 379-6222 should you wish to discuss further. Sincerely, John Gibson, Residential Service ManagerService Provider Response
Thank you for your review and comments. There are many benefits available with our Customer Service Agreements(CSA). We find most customers will experience $$$ utility savings that totally offset the cost of the CSA. We are grateful and pleased to have you as a customer!Service Provider Response
Thank you so much for your kind comments!Service Provider Response
Thank You Sir! It is a pleasure doing business with you.Service Provider Response
Thank you Mr [member name removed]. The refrigerant access valves have a Schrader screwed into them, similar to the valve stem on an automotive tire. Yours had worked its way loose, most probably when Robert removed his gauges on the earlier visit. It was our fault, so obviously no charge to you. Thank you for your business!Service Provider Response
Thank you for your business!Service Provider Response
Thank You! We appreciate your kind comments. For any customer that has a Customer Service Agreement (CSA), we warranty all repairs for three years. To the best of my knowledge, none of our competitors offer this. For customers who purchase a replacement system from us, we offer parts and labor warranties up to ten years!Service Provider Response
Thank You [member name removed]. We appreciate your business and kind words. Todd Johnson PresidentDuct and drain cleaning, residential plumbing.