Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Xylem Tree Experts

3.5(
2
)
Tree Service, Tree Stump Removal, Tree Trimming,

About us

Xylem Tree Experts is a TCIA Accredited Company. This accreditation requires Xylem to undergo rigorous inspections and audits from the Tree Care Industry Association. The TCIA Accreditation is the highest certification available in our industry. Xylem operates out of Wakefield Virginia, and has administrative and sales offices in Norfolk, Virginia. Xylem Tree Experts has six (6) ISA Certified Arborist. Xylem also has CTSP’s (Certified Tree Safety Professionals) on Staff. In the event of a storm or natural disaster Xylem Tree Experts can have management and resources at your disposal within minutes and we maintain 24 hour a day 7 day a week emergency services. Xylem Tree Experts is capable of provided large quantities of resources in the event of a natural disaster. Xylem Tree Experts strives to hire qualified Arborists and Drug Tests all applicants and employees. Xylem Tree Experts possesses state of the art equipment and uses modern arboriculture processes for all work. Xylem Tree Experts arborists are trained to ANZI Z133 standards and are under the direct supervision of Certified Arborists. Xylem Tree Experts employees under go basic safety training within the first 30 days of employment to include First Aid and CPR, Flagger Certification, Proper PPE, and Basic Tree Worker, and Electrical Hazard Awareness. Xylem Tree Experts supports and promotes continuing education and advancement of all employees.

Business highlights

Emergency services offered
51 years of experience

Services we offer

Certified Arborist Services., Residential and commercial tree care, Tree Cabling, Tree Injections, Tree Pruning, Tree Removal, plant health

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Write a review
Showing 1-2 of 2 reviews
Jessey W.
Apr 2024
1.0
Company ruined my trees, cut half of my pecan tree and it was not that close to the power line, they cut extremely unnecessary cuts that was not close to the lines and I rely on my trees to shade my house. Very unprofessional and inconsiderate company. I understand the job, but they went past their rights and cut my property.
Roland A.
Dec 2018
1.0
They said they would be here to give me an estimate on a Thursday showed up on Friday. Seem nice and knowledgable. Said it could be treated in the fall, Called Phil Pernell 2nd week in Oct. Said they would treat the following week. Never happened Called again 2 weeks later said they were running behind would treat it the following week, never happened.Called the first week in Dec said they would treat it on Friday Dec 7, Called at 2PM on Friday said he lost my address. I gave it to him said they would be there later that day. Never happened. Wasted a lot of my time. Their customer service seems non existant.
James F.
Oct 2016
5.0
Yes, I recommend this pro
$950
There was a delay in getting the job done due to all the damage caused by Hurricane Matthew. This was an understandable situation and once delays caused by the hurricane were handled, my trees were taken care of in a timely manner. The owner, Phil Pernell, was a super nice, very professional person who did a big job for a very reasonable price.
James F.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Cheryl O.
Oct 2013
2.0
$880
Service was okay. Scheduled day of service no one showed, no phone call,etc. I called when i got home from work, after about an hour i finally recieved a return call and was told due to equipment issues they hoped to get to us the following day. I expressed my displeasure at not receiving a call about the delay. People were out the following day. Service was okay, i expexted to have all of the dead limbs removed from the oak tree, not to see within 3-4 days dead limbs on the ground. Several oak limbs were still hanging over the house, i would have thought they would have been cut back a bit more. I am very disappointed with the service and would not recommend them.
Response from Xylem Tree Experts

"Dear (Member name removed): We have reviewed our customer list and our accounting system. We do not show you as a customer in our data base or billing. We have one client with the last name (Member name removed) that we gave a proposal to remove 1 stump however we did not do any work for that customer. We further checked with the accounting department and can not find any payments under (Member name removed). Can you please check your records as we do not feel that this review belongs to Xylem Tree Experts. you may also feel free to contact me directly at my office. 757-627-8873 Thanks, Randolph Hoover"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Xylem Tree Experts is currently rated 3.5 overall out of 5.
Xylem Tree Experts accepts the following forms of payment: CreditCard
Yes, Xylem Tree Experts offers free project estimates.
No, Xylem Tree Experts does not offer eco-friendly accreditations.
No, Xylem Tree Experts does not offer a senior discount.
Yes, Xylem Tree Experts offers emergency services.
No, Xylem Tree Experts does not offer warranties.

Contact Information

208 E Plume St, Ste 250, Norfolk, VA 23510

Share project details to get started.