Shine Spotless

She did a wonderful job! Will hire her again

Alex was awesome! So personable and detailed with explanation of what she’s doing. She contacted me immediately and gave me full price breakdowns. The price was great. She did a full deep clean and laundry services. I highly recommend her services. We are booking her weekly for our cleaning and laundry services!

good job for the price

Great service. Prompt and courteous. They went above and beyond. Will definitely use them again.

The Shine Spotless owner "never" showed up. The day before (through regular communication via text messages), she definitely agreed to take the job for 2 days (Saturday and Sunday) to help pack for moving. She said that she would be here Saturday "early morning" and Sunday "anytime." This was agreed. She finished off by asking about payment, asked for my address, and if I had pets? We replied that she already has the address from the original post, we do not have any pets and that payment for the job will be made through the Angi website. Lastly, we asked her if she has any other questions can she list them in one text which we will answer on my next break. We have text message which confirm "all" of these facts. 9:18AM and no responses to our "Good morning. What time will you arrive this morning?" which was sent at 7:43AM (early morning as Shine Spotless suggested) and a 2nd message "Hello???" which was sent at 9:04AM. Angi corporate was contacted at this point to try to get in touch with the company. No luck with that so we called the number from all of the text messages. The owner seemed to be sleeping when we called as if we were bothering her when she was supposed to be here doing business (packing.) From the sound of it, she appeared to be sleeping. Hung up the phone on us and then replied back with text message excuses why she was not here. There were 2 red flags: 1.) She said, via text, that she likes payment same day, yet asked why she hasn't received a payment? ??? She never mentioned any "advanced payment" the day before, so this leads to be an "excuse" for not showing up and oversleeping. Yet, she did ask other questions like did we have a pet. 2.) She asked for our address, yet, our home address for the job was located on the original communication, which is how she responded to our job inquiry in order to send us the text message to confirm taking our job. Never use again!

My home was well cleaned. The carpet was cleaned and stains removed. The job was well done.

She arrived on time! Very professional! Asked questions related to the job. As far as the clean up it was done swiftly and correctly. I will be hiring her three times a month. Awesome service.

Excellent work

Cleaners did an excellent job with being on time and cleaning my entire home! I will be using their services again in the near future! A job well done!

It went wonderful. Very professional, very clean and will definitely recommend.