Princess Anne Automotive Center

Auto Service, Auto Inspections, Auto Radiators,

About us

Princess Anne Automotive Center is located on Princess Anne Road in Norfolk. While we've been here for a while, the business has recently been handed off to Rick Proffitt. Rick has been servicing cars in the Hampton Roads area for decades, and he is excited for the opportunity to move his business to this newer, larger location. At Princess Anne Automotive Center, our team of professional, knowledgeable technicians understands the importance of providing outstanding customer service. We don't just want your money - we want you to think of us whenever you need to have your car or truck worked on. Return business is the key to our continued success, so we go to great lengths to make sure you walk out of shop feeling not only satisfied, but appreciated. In order to accomplish this, we are dedicated to providing you with honest, timely and quality service.

Business highlights

43 years of trusted experience

Services we offer

Oil Changes, Coolant Flushing, Tune-Ups, Transmissions, Fuel Injection, Brake Pads, Rotors, Timing Belts, CV Axles, Alignments, State Inspections, Scheduled Maintenance

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Showing 1-4 of 4 reviews

Frank D.
09/2018
5.0
auto repair
  + -1 more
Fast and effective
Description of Work: Replaced cut radiator hose and coolant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank D.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Replaced my engine. The owner, Rick Proffitt, is directly involved in the work done here. The job was completed in exactly the time and cost projected. Outstanding work! I will return.
Rating CategoryRating out of 5
Yes, I recommend this pro

g H.
09/2015
1.0
auto repair
  + -1 more
The next call received indicated oil leaks in the oil pan and tubing and the need for a valve cover. Price quoted was $750. I declined and stated I would pick up vehicle. I was asked about performing systems flush and I again stated no additional work was authorized. A few minutes later, third call informed me the flushing had been completed without my input. When bill was presented, I questioned the brake system flush charge. This has not been addressed in any of the face to face or telephone contacts. Initally, Ron stated it was discussed. He later relented, indicating it had been a busy day and he may have neglected to mention this procedure. Bottom line--I ended paying $258 for a state inspection and oil change. I next drove directly from this repair shop to Cottman Transmission. During this short trip, a miracle occurred. The two leaks healed themselves. The only problem that could be found was the valve cover gasket. Total cost $206. My experience certainly gave the appearance of a major scam. Had I agreed, I would have paid for repairs not needed and thrown away about $550. The charges I did incur were also questionable. I would warn any potential customer of this company to get back in your car and drive away as fast as the law allows.
Description of Work: Service requested included oil change and state inspection. I was contacted and informed car had passed inspection, but there appeared to be a problem with power steering and possible oil leak. To proceed, approval was required and charges for checking included $45 and $120 for the two items. I agreed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$258

Cliff H.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    5333 E. Princess Anne Road, Norfolk, VA 23502

    http://www.princessanneauto.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Radiators,
    Auto Transmission

    FAQ

    Princess Anne Automotive Center is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Princess Anne Automotive Center accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Princess Anne Automotive Center does not offer free project estimates.
    No, Princess Anne Automotive Center does not offer eco-friendly accreditations.
    No, Princess Anne Automotive Center does not offer a senior discount.
    No, Princess Anne Automotive Center does not offer emergency services.
    No, Princess Anne Automotive Center does not offer warranties.
    Princess Anne Automotive Center offers the following services: Oil Changes, Coolant Flushing, Tune-Ups, Transmissions, Fuel Injection, Brake Pads, Rotors, Timing Belts, CV Axles, Alignments, State Inspections, Scheduled Maintenance

    Contact information

    5333 E. Princess Anne Road, Norfolk, VA 23502

    http://www.princessanneauto.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM