B Square Home Improvements
About us
I provide fast and free estimates. Payment is due at end of services, cash or check only. Ask for Tim Edenburn, Mason Meyer or Harry James
Business highlights
Services we offer
Driveways, and all your hunny do lists., and hauling. Deck repair, doors, electrical, fence installation and removal. All home improvements, floors wood and tile, full demolition, grading, house cleaning, kitchen and bath remodle, lawn maintenance, painting inside and out, patios, pool decks, porches, trim work, windows
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
66% | ||
5% | ||
20% | ||
7% | ||
2% |
B-Square Home Improvements installed replaced an outdoor ceiling fan that went bad with a new one that I had already purchased. The installation went well. Ceiling fan is still working great about a year later. Great prices. Hired them for additional work around the house. Unfortunately, I haven't been able to get in contact with them for more work around the house.
Major issue I had with Tim and his crew was punctuality. When I was told on the 29 Sep on what time he will pick up the title from Lowes and arrived at my residence was 9-9:30. Well Tim didn't arrived until after 1:00pm . I had to contacted him to find out his whereabouts and I was told about his delayed. When he arrived, again another mixed up in order to begin work. It was a miscommunication on his part which cause another delay in work. I could go on and on about my dissatisfaction in Tim. But what I will stay my project started on 29 Sep and didn't complete the project (s) until 9 Oct, at which I still have a few unfinished work in the last bathroom. I contacted him on the 10 Oct via texted and to date I haven't received a response. Now it's 22 Oct and Tim haven't returned my text nor has he contacted me to make sure I was completely satisfied.
From the beginning 29 Sep, my residence was left for several days of a family of four using 1 bathroom. From the time he started, Tim was never on time and when he arrived late in the day, he only spent several hours on the project. The only time he spent from more than several hours was on 9 Oct when he was working on the last bathroom and wanted to received his final payment.
Several times, Tim left the residences and left one or two of his team to work. I will stay James and Scott worked very hard but yet I was still unhappy with the length of completing my projects. All of the workers smoke and of course they smoke outside but left their butts on my premises. They cleaned up their work/materials but not their butts.
Very friendly and nice guys, but work time spent could have been completed sooner and punctually was very poor!
I was considering requesting his services again, but I decided not to.
I had much trouble contacting and making appointment. Tim (owner) said he was training a new office gal and it wasn't going well.
When did arrive, brought another man with him. Worked rather slowly but meticulously. When finished, discussed future jobs. Tim said he was a Master Electrician and that he and his workers could do everything from removing old furniture and repairing driveway cracks to painting, electric, carpentry and just about anything & everything I might need done.
I told him I would like to use him again but asked if it would be easier to contact & set an appointment in the future. He assured me it would, but when I asked him for a business card with contact information, said he didn't have any. He also has no web site or means of e-contact other than through Angie's List. His only phone # is a personal cell phone.
Called this number to set an appointment to paint newly hung door, install an outdoor light fixture and indoor fan light and discuss a series of future jobs. He gave me an arrival time of 1 p.m. on October 16, but asked me to call back as soon as we finished our conversation and tell his voice mail the date, time, address, etc. He has no office staff.
By 2 p.m., when he still had not arrived, I called the same cell number to see if he intended to come. The phone was either out of service or my call was blocked. When I called Information to get a number under his name and address, there was no listing. I left an email message via Angie's List service and received no response. He neither showed up nor called to explain/reschedule.
Tim is a very nice and talented man, but operates in a disorganized, unprofessional manner. If he would handle his staffing and communication/scheduling issues, I'm sure he would be very successful.
1. There were too many delays which increased the cost.
2. The employees did not exhibit a strong knowledge of how to do the job.
3. The employees appeared to purposely take too long to perform the job and purchase the screws/anchors they needed. I met them at the Home Depot on day 2, to pay for the hardware and left them getting into their truck; I assumed to return back to do the job. However they did not return for a couple of hours. When they returned it was not very long that they could work and rain started so this delayed the job for another day.
It was not explained in the beginning that someone other than the owner would be performing the work. The communication could be improved with this company. The workers did not make their presence known to us when they started working and this would have left us with a better impression had they done so. Their appearance and attitudes could be greatly improved.
In conclusion the owner showed more professionalism than his employees.
right on time and installed the fans with no problem. While they were here I mentioned that some of the screen windows need to be replaced. They gave a price and said "it doesn't matter how long it takes, the price you paid will cover all screen windows." They came at a later day and indeed, took off at least 5 screen windows, went to HomeDepot to purchase the parts (parts cost was separate), then came back and worked the whole morning. While they were here I was also working in the garage, and they were generous to lend me a drill charger (I was organizing the garager and the charger was no where to be found) and a level (I didn't have one). By 1pm they either made new or fixed the old screen windows. And I was even able to keep their charger for three more days until I got my own. I was very happy with their work and will contact them again if I need handyman help.
"Thank you Mr. (member name) For the good review And all the great help you did while we were on your project. Please feel free to give us a call if you have any issues with the fence or any other projects you wish to get done And thanks again for choosing be square."
"Thanks again for the good review and for all the help you offered why we're on the job. And I sure am glad that dispose of got put in right it was one tough cookie. Thanks again for choosing be square and please feel free to give us a call for any of your home improvement needs both inside and out."
"Now I know you could have chosen anyone to come to your work I'm your fence and I really appreciate you choosing for all of your inside and outside home improvement needs."
Licensing
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