About us
ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.
Business highlights
Services we offer
Alarms, home security, automation, health, gold standard, custom solutions, carbon monoxide, flood, temperature, burglary, medical alert, fire & smoke monitoring.
Amenities
Emergency Services
Yes
Warranties
Yes
Senior Discount
10 -20%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 1
Assorted photos uploaded by ADT Security Services
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
15% | ||
6% | ||
2% | ||
3% |
Filter reviews by service
I will start with the sales representative Thomas Brickers. He was very responsive and punctual in contacting me, and arranged for a consultation where I explained what we needed, and how hopeless our current non service had been. He was very thorough, and best of all patient. We never felt pressured to get products or services we did not want or need. He tailored a special package exactly to my specifications, and even helped me to get some discounts which I did not know I could get.
Of course, are system is fairly large and comprehensive, but with an elderly parent living here, we required some extra services.
The installation was very professional, courteous, and patient in explaining the features and the functions. The ability to use ADT Pulse through computer or cellphone to control the system remotely (as well as monitor using camera system) is a real plus.
Just in the short time we have had the system, ADT has been very responsive, and we feel, finally, that we have the security company we always wanted.
I realize that there may be other services that might be somewhat cheaper, or be more appropriate for people with lesser security needs, but I feel that ADT has a lot of experience and expertise in the field, and so far, has met and exceeded our expectations.
A special nod to Mr. Thomas Brickers, who kept communication and control over the process at all times. That is also a part of making people feel secure!
"Hello. We really appreciate Mr. [removed member name]'s post and are happy to hear about his positive experience. We will be passing this along to the manager of the sales rep to ensure he's recognized as well. Should Mr. [removed member name]have any questions or concerns arise, please feel free to reach us by email at [email protected]."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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