Lakewood Home Builders Inc

It was hard to schedule a time for him to come over and in the end he came when were not home and e-mailed us pictures and a status of our roof based on his inspection. Overall, it was good experience.

They were great to deal with, responsive and easy to talk to. We talked about doing more windows than the deal. They didn’t do any work for me because the upgrade would’ve been too expensive. They gave me an estimate. The quality of the windows wouldn't have been what I wanted. I worked with Angie's List to get a refund.

Lakewood Home Builders, Inc.is a company owned and operated by ?stand up guys,? and notable among them is Lance Rittenhouse, Vice President for Remodeling. Please bear with me while I explain. A few months ago, my husband and I contracted with the company to renovate our guest bathroom. We selected all of the flooring, tile, lighting, bathroom components and fixtures; they were ordered, delivered, and placed in an adjacent room in advance of the date for work to begin. When the wall tile and bull nose trim arrived, however, they were placed in our garage where they could be cut. Because the bathroom has no natural light, the wall tile and trim I had selected was a very pale ceramic with faint veining to match the travertine floor tile. While Lance and I could only see the color of the trim, (the wall tiles being too heavy to open), we both checked the delivery against the order and invoice, and the description and stock numbers aligned. Work proceeded apace: by the fifth day of work, the entire bathroom had been demoed; the blocking, new plumbing and electrical wiring had been installed; and Fairfax County inspected the work and cleared construction to go forward. Green board was installed on the walls the second week, followed by Durock cement board for the shower stall. The floor tile was laid next. As the tiler began installing the shower wall tile, however, I kept thinking that the tile looked a lot darker and more yellow than what I remembered selecting. But, then there was only one light in the room from the exhaust fan as none of the new light fixtures had been installed, and so I reasoned that this was why the tile looked so ?off.? But, when he began to install the bull nose trim, the difference in shades became apparent: the trim that I had examined when it was delivered was the shade of tile I had selected; but, the wall tile that had been delivered was at least 2 to 3 shades darker and more yellow. We soon learned that the tile company had discontinued the tile I had selected and delivered its replacement instead: a yellower tile with the identical descriptor and stock number. The tile company promised to produce the right bull nose trim for the darker tile within a week, and so to stay on schedule, I reluctantly agreed to keep the darker tile (hoping that more lighting would soften it) and wait for the replacement bull nose trim to arrive. As I waited through the first week, and then the second, both Lance and his co-owners were in touch almost daily on my behalf with the tile company, but were unable to get any satisfaction. By the beginning of the 3rd week, Lakewood was told that it would be one more week before I could expect to receive bull nose trim to match the tile I had begun to loathe. That?s when Lance and Lakewood Home Builders came through like the ?stand up guys? they are. Lance gave me the choice of continuing to wait for bull nose trim to match the darker tile, or allowing their demo crew to rip out the tile already installed ? no charge to me ? and I could select new wall tile. Lakewood would pick up the extra costs of demo and installing the new wall tile, and further, would convince the tile company to provide the new tile at no extra cost. This was a deal I could not refuse! Happily, I went back to the tile company the next morning, and selected new wall tile and trim, while Lakewood?s demo crew removed the old tile. The new tile was delivered the next day, and the tile installer quickly went back to work, followed in quick succession by the electrician, the plumber, the carpenter, and the painters and finishing crew. In the end, the bathroom looks exactly as I had envisioned it -- a perfect conclusion to a project that could have ?gone south? but didn?t, all because Lance Rittenhouse and Lakewood Home Builders are truly?stand-up guys.?

The work performed was below standard. The materials used were the cheapest quality. There was lack of supervision of staff by the contractor.I do not recommend

Tim met with us to discuss replacing our roof. He was prompt, professional and very knowledgeable about roof issues and especially ice dams which were a problem area. He spent a great deal of time with us going over each area. He got on the roof and took pictures of problem areas that we did not know about. He had great suggestions for us and was very easy to work with altogether. His subcontractors were all prompt, very hardworking, polite and willing to please. The job took longer than they thought and all of the subs stayed until 9:00 at night despite the rain and storms in order to get the job completed for us. They were thorough in their clean up. I would highly recommend Lakewood Homebuilders to anyone. We had a great experience and will use them again for any future projects.

starting with estimate: John was complete and offered to break the project into smaller parts to stay within quick timeline and extensive list of requirements. After receiving alternate bids, I selected Lakewood based on reputation and complete communication of expectations. The alternative offer was from a major kitchen remodel shop and the competition failed to account for simple modifications for appliance installations and charged a fee for the dismal estimate for 30% of the work to be completed. I stayed with Lakewood knowing it would take a bit longer but I would be happier with the end product. I am very excited to say to others thinking about this kind of project to skip the competition....and select Lakewood today! I am a detail oriented person, and they never failed to deliver and never changed the price on me...NOT once! The new back splash looks fabulous, Jenn air appliances work great and look appropriate in an estate home.

Tim was my repairman. He was very nice, professional and punctual. I purchased the Big Deal, and it was well worth it. Tim went above and beyond and I am very pleased with my experience with Lakewood Home Builders. I look forward to working with them again when I do my kitchen upgrade and basement wet bar. I highly recommend them as they are genuine, honest, professional and do a great job! Customer service like theirs is extremely rare.

After an initial problem setting up a time to stop by, the gentleman from Lakewood Home Builders was early. I found him sitting in his truck waiting for the appointed time (early, early morning). He explained to me what he would be doing and I asked him to check a known problem area while he was on the roof. As mentioned earlier he did what was promised in the Deal they offered. Having the pictures and an idea how long I have until a new roof is needed was very much appreciated.

Tim is personable, and professional. He provided a very in-depth proposal for a complete remodel of my kitchen, 3 bathrooms and other various areas in my house. He provided a great deal of information and advice. In the end I chose to go with another contractor but feel very comfortable recommending Lakewood Homes.

It took about two weeks before I finally received a response from my phone message/email, but when they did reply, they were able to schedule service quickly. Unfortunately, service was scheduled for when I was out of town on the 7th. I told them I would be returning on the 8th, but that the service could be done without my presence. Apparently, they were unable to come on the 7th because after flying into town a 2 am, Santa and his reindeer arrived on my roof a 7 am with much ado! They were able to fix the issue and provide me with the details I needed, but I wasn't about to go out and say howdy! Would use again, but would hope for better response and information about their arrival.

Lakewood Home Builders and their subcontractors were prompt, professional, responsive and helpful. They adhered to the budget and timetable. They used our garage to store the cabinets during the one-month construction. The crew kept our kitchen area clean after work was done each time. I work from home and they let me know what time they'd be arriving each day. The kitchen is beautiful and we're very pleased with it. We would recommend Lakewood Home Builders to others and will use them for future projects in our home.

There is a caveat, their electrician wasn't so great. The electrician tended to be sloppy and made too many mistakes, messy kind of mistakes. I don't really know how to describe it. He got messy. He is sloppy. He did sloppy work. It did have to be fixed even after they left. He got wires twisted and had to come back in several times to fix things.

Good experience although I did have to have them come back and trim an obvious overhanging shingle that wasn't originally taken off. Also I am still finding occasional stray nails around the house and yard. Maybe all this is to be expected since I've never had a roof replacement done before. All in all a good job.

They did a good job. They repaired the tiles on the roof that were bad, and I have no complaints about them.

My experience was great. They were thorough and professional. They were very knowledgeable and answered all my questions well. He gave me good advice on my roof and put some caulk on a part of the roof as a precautionary.

Prompt, professional, courteous- we plan to use them again for a larger project

We are currently under construction but it looks beautiful at this point. Can't wait to enjoy our new space. The subcontractor is working diligently under the direction of John and Lance. They keep us informed of every move and are very responsive to our needs and requests during the construction. The stone wall looks like an 'art puzzle' the way they are cutting each piece to fit into a random pattern. We have used Lakewood on many, many other projects both inside and out. They have remodeled bathrooms, added cabinets and function to laundry and mudrooms in our home and they recently built our large deck and storage room that sits above the outdoor patio currently being constructed. It is beautiful and we love sitting on the deck on lovely evenings this spring. They are so kind and respectful when working in and around your home! Can't recommend them highly enough.

We had used Lakewood for a previous bathroom remodel and were very happy with the service they provided. We hired them again to remodel our master bedroom and bathroom. They did another excellent job. We worked with Tim Johnson and Lance Rittenhouse. Tim and Lance were very easy to work with. Tim helped us design the renovations, and Lance was the project manager. They were very prompt about starting the work after we signed the contract, and were careful during the project with not disturbing other parts of the house. They were extremely responsive about taking care of specific issues. I would email Lance with my concerns and he was very prompt about getting back to me. They also offered suggestions about what fixtures and trim would work best. They did a great job of coordinating with the tile supplier and the other subcontractors. We also decided after the project started to have them replace a door and they quickly issued a change order and completed it. Tim custom-built new closets for our bedroom and we love them. Lakewood is very thorough and is committed to performing a quality job. We would definitely recommend them for any renovation work.

At some point in my life, I performed almost all of the trades that were required for this job; roofing, dry wall carpentry, siding, gutter and gutter guard work. For 30 years, I was a program manager for very large Federal projects that required the specialized serviced of hundreds of contract workers. My experience with Lakeside was very gratifying as the project was completed precisely on our originally agreed upon schedule even though addition work was requested by the owner during the same time frame. There were no surprise cost increases and the crew did more than I expected them to. The overall price was very very reasonable and the quality of work on the completed project was an A+. Any issue that emerged was dealt with within 24 hours or less to my satisfaction. I recommend that you always compete your projects and to make sure that Lakewood is included in the competition.

Tim arrived on time and was extremely professional. His communication was top notch both before, and during the appointment. Would certainly use his company in the future for any roofing needs.

The service provider arrived on time as scheduled. Did the inspection and replaced 2 shingles. Told me that a should think about replacing the roof in the near future and that whoever I had in the past that replaced other shingles should not have used nails to secure them as it could cause leaking problems.

For $150 ($300 value??) he performed an "inspection," which consisted of a few pictures, fixed a piece of shingle, and caulked around one of our exhaust pipes. Overall, the service was performed as expected. I was hoping for a little more out of the inspection report, such as the overall lifespan and integrity of the roof. Professional and punctual.

Lakewood took all the old shingles off of our roof, repaired rooted plywood, and put a new roof on our house. In doing so, our dining room ceiling was damaged. I told Tim and the very next day he had a guy out to repair the ceiling and was repaired in a professional manner. I would highly recommend Lakewood Home Builders! I give them an "A"

Tim Johnson inspected the roof and made several small repairs to replace shingles that had blown off the roof. He explained that the manufacture of the shingles (Tamko) had had problems with the adhesive failing on their products and showed me the evidence from the damaged shingles. Tim took the time to explain that I could get warranty coverage, provided the contact details for the Tamko rep in this area and was very helpful in explaining how to convey my situation to the manufacturer. I was extremely satisfied with the service.

Tim came out the same day I called, Friday, to give me a temporary fix to my roof to keep out the rain. He was booked that day but took the time to stop by. He returned the following Tuesday to do the final repair. My roof looks great.