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HandiMan Concepts Inc

Founded 2004 • With Angi since June 2010

1.8

(2) Verified Reviews

Business Details

Phone Number

Address

130 Twin Lake Circle

Newport News, VA 23608

Description

Handiman Concepts, Inc. (HCI) is a full-service handyman contractor Our goal is to provide fair and competitive pricing, as well as the highest quality in workmanship and professionalism. We take great pride in our work and are dedicated to receiving no less that 100% customer satisfaction from

Verified Reviews

A few reviews for this pro...
2.0

09/23/2013


Tina C.

We made a request for service through our home warranty plan and a person from this company arrived in the late afternoon on Saturday. They communicated well throughout the day to narrow the time of arrival. When he arrived, he looked at the floor & confirmed what we knew - the toilet was leaking. He indicated that he was not going to remove the toilet because it would need to be removed again when the floor was repaired and that he was an HVAC guy who happen to be on call. He took measurements & pics & indicated that he would provide the info & that we'd be contacted with estimate information. His final statement to us was an inquiry of how we were paying for the $60 service fee because he needed to collect it prior to leaving (we provided a check). By Tuesday we had heard nothing back so I called & was told that Robert would return my call. He returned the call on Wednesday around 9:00PM according the voicemail message. My husband called on Thursday and the woman who answered requested she call us back b/c she was on the other line ordering a water heater, 2 hours later, I called back and she indicated that Robert was not available but would call us back by 4:30 because he had some questions. Around 4:15, I spoke with Robert & clarified what we needed from them. He indicated that the estimate information would be completed by Friday morning and that it would be emailed to us. It's now Monday evening and we have heard nothing. Needless to say, I feel like we paid $60 for nothing, the follow through from them to us has been poor and at this point we have found someone else to complete the work and have put a complaint in through our home warranty company.

Description of Work
Respond to leaky toilet

Category plumbing, home remodeling

1.0

09/25/2012


No N.

This company is all about the money. Qualtiy work and customer satisfaction appear to be low on their list of company values. I have refused to allow them to do work in my house.

Description of Work
I have a home warranty company. The water heater was leaking and needed to be replaced. They called Handiman Concepts. This is the second experience I have had with this company. The technician came out to inspect the problem and said that the tank needed to be replaced. However, he said they would have to take down the entire wall of the room in order to accomplish this at a cost of over a thousand dollars just for the wall not to mention the tank. Of couse, the warranty company would not cover that so I had to call a plumber on my own. I called 8 other plumbers and no one said that the wall had to come down. I picked a plumber who replaced the tank at a reasonable cost and no construction was needed. They simply took out the tank and put in a new one. The first time Handiman Concepts came out they replaced a toilet that was leaking. In the process, they also switched out a toilet from one room and was supposed to move it into another bathroom that was used much less. I was unable to be present during the work, but a family member was present during the time the work was accomplished. Unfortunately she was handicapped and unable to travel up and down the steps to supervise the work. In the end, he put the leaking toilet that was supposed to be discarded in the guest bathroom where it leaked all over the floor just as it had originally done and discarded the one that was not broken.

Category plumbing, water heater repair

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Residential and commercial general repairs: 24/7 Emergency Service 365 days a year Moisture damaged wood repairs/replacement, Electrical and Plumbing, Drywall, Ceiling/Wall Repairs, Door repair/replacement, Window Repair/Replacement, Siding/Roof repairs, Painting (Interior/ Exterior), Trim (Interior/Exterior), PVC Wrap, Soffit, Rake board/Fascia, Vinyl/Tile installation. Privacy Fence/deck installation/repair, pressure Washing, and roof leak repair. Multiple odd jobs – No job too big or small

    Services Not Offered

    none at this time

    Frequently Asked Questions & Answers about HandiMan Concepts Inc

    How is HandiMan Concepts Inc overall rated?

    HandiMan Concepts Inc is currently rated 1.8 overall out of 5.

    What days are HandiMan Concepts Inc open?

    HandiMan Concepts Inc is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does HandiMan Concepts Inc provide

    HandiMan Concepts Inc accepts the following forms of payment: Check, Visa, MasterCard

    Does HandiMan Concepts Inc offer free estimates?

    Yes, HandiMan Concepts Inc offers free project estimates.

    Does HandiMan Concepts Inc offer eco-friendly accreditations?

    No, HandiMan Concepts Inc does not offer eco-friendly accreditations.

    Does HandiMan Concepts Inc offer a senior discount?

    No, HandiMan Concepts Inc does not offer a senior discount.

    Does HandiMan Concepts Inc offer emergency services?

    Yes, HandiMan Concepts Inc offers emergency services.

    Are warranties offered by HandiMan Concepts Inc?

    Yes, HandiMan Concepts Inc offers warranties.

    What services does HandiMan Concepts Inc offer?

    HandiMan Concepts Inc offers the following services: Residential and commercial general repairs: 24/7 Emergency Service 365 days a year Moisture damaged wood repairs/replacement, Electrical and Plumbing, Drywall, Ceiling/Wall Repairs, Door repair/replacement, Window Repair/Replacement, Siding/Roof repairs, Painting (Interior/ Exterior), Trim (Interior/Exterior), PVC Wrap, Soffit, Rake board/Fascia, Vinyl/Tile installation. Privacy Fence/deck installation/repair, pressure Washing, and roof leak repair. Multiple odd jobs – No job too big or small

    Are there any services HandiMan Concepts Inc does not offer?

    none at this time