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Westlake Heating & Air

Founded 2004 • With Angi since December 2010

4.6

(5) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Westlake Heating & Air Conditioning, Inc. was established in 2004. We are a group of professionals who have been in the heating and air conditioning business for the past decade. We service and install not just at Smith Mountain Lake, but the entire Roanoke Valley and surrounding areas. We understand you have a choice when it comes to your heating & air conditioning needs. That is why we strive to treat each customer with honesty and integrity. You deserve to be comfortable in your home, it's our job to make that happen! We service all makes and models of heating and air conditioning equipment. Financing available. No travel charge....

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Verified Reviews

A few reviews for this pro...
4.0

01/02/2012

My heat pump went out on a cold holiday day. They came within an hour after calling. I knew the rates were going to be high because it was a holiday. They replaced a broken capacitor and got me heat again in around 30 to 45 mintues. They charged extra for parts and labor because it was a holiday. My total was $272. This is the first time I've ever had to call an HVAC repair company for service, es...

Description of Work
My heat pump went out on a cold holiday day. They came within an hour after calling. I knew the rates were going to be high because it was a holiday. They replaced a broken capacitor and got me heat again in around 30 to 45 mintues. They charged extra for parts and labor because it was a holiday. My total was $272. This is the first time I've ever had to call an HVAC repair company for service, especially on a holiday so I don't know if this price is excessive or not, but I have heat again.

Category heating & air conditioning/hvac

5.0

12/15/2011

The technician, John, is one of the best in the business. Always a pleasure dealing with him and the other technicians who are good as well.

Description of Work
Preformed inspection of heating system (2 heat pumps) under annual contract.

Category heating & air conditioning/hvac

5.0

07/14/2011

The technician was very professional, clean, polite, friendly, showed up on time, went right to work and diagnosed the problem almost immediately. The problem was an electrical switch which he fixed and then checked to make sure the unit was cooling properly and it was so no further work was needed. The charge for this service call was very reasonable. I will definitely use this company again if t...

Description of Work
The service call was for a non-working air conditioner. An appointment was made for the following day after I called.

Category heating & air conditioning/hvac

4.0

06/20/2011

Within 2 days the air conditioner was no longer blowing cool air. I called them back on 05/27 and they said they couldn't come until 8:00 am on 06/01. When 8:30 came and went, I called to see what had happened and was told that we were on the schedule for that day but they couldn't tell me what time they would arrive. They showed up at 6:30 pm that day and said a new unit was needed and quoted me ...

Description of Work
I called for air conditioner repair as my mother's air conditioner wasn't blowing cool air. She lives next door to me. Appointment was made 5 days later for 05/25. Serviceman came on time and said freon charge was needed. I didn't see him check for leaks after he put in the freon.

Category heating & air conditioning/hvac

Service Provider Response

During this time it was very hot and we were running many calls, we did our best to get to the member. As far as the install of the new unit, we were informed that her mother was staying with her and that doing the install on 06/07 was not a problem. We fully understand that our customers are very important and we will do what it takes to meet their needs and work with them be it financing, schedu...
5.0

12/07/2010

I have a service contract with them. I have used the company for about 3 years and they have always been excellent. They show up on time. They do what they are supposed to do. They helped me several times in terms of warranty issues on the heat pump that I had. I would use them again in the future.

Description of Work
Westlake Heating & Air in Moneta serviced my heating and air-conditioning unit. They performed the furnace startup service where you can get from the air-conditioning to heat.

Category heating & air conditioning/hvac

    Services Offered

    residential and commercial sales and service, new & replacement installation of heating & ac, indoor air quality, humidifiers, electronic air cleaners & duct work.

    Services Not Offered

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    General Information
    Free Estimates
    On replacements
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes