Window Depot USA of Richmond, Charlottesville & Fredericksburg

4.9

(28) Verified Reviews

Founded 2012 • With Angi since October 2012

Angi certified badge

Service Categories

Licensing

Licensed
  • Trade License Number
  • 2705145469
  • Trade License Locale
  • Virginia
  • Trade License Authority
  • Department of Professional and Occupational Regulation
  • Trade License Expiration
  • 07/31/2018
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM

Company Contact

2013 Walmart Way Ste 2013

Midlothian, VA 23113

Description

Window Depot is not your typical window replacement company! We pride ourselves on offering the greatest selection of replacement windows, vinyl siding, entry doors, patio doors, and options available in our markets - including vinyl, composite, and wood - from several manufacturers. Whether you are looking for economy, premium, or anything in between, we can help. We provide honest, unbiased education and advice to help you choose the products that will work best for you and your family. We are proud to offer Vinyl, Composite and Wood windows with more standard features, Triple Pane at Dual Pane prices, a Lifetime Warranty, and an honest and ethical approach to doing business. From your initial contact with our company through the successful completion of your project and beyond, our goal is to provide you with the very best home improvement experience possible. We are committed to building and maintaining positive, long-term relationships. We have built our name and reputation on providing honest advice, quality products, professional installation, and exceptional service. If you are not satisfied, we are not satisfied. Instead of a transactional sales process, we believe in providing a two-way educational opportunity. Our consultations begin with questions to better understand your needs and objectives. Then we educate you on the various products and services available that will meet your needs. And finally, we help you select the most appropriate product(s) for your home and budget. The last thing you need is high-pressure sales tactics, gimmicks, or intimidation to coerce you into buying something that you don’t need, or at a time when you are not ready. Our partnership with one of the nation’s largest home improvement networks provides us with significant buying power, allowing us to pass along tremendous savings to our customers without sacrificing quality. And we back it up with the service and craftsmanship of a locally owned and operated business. ...

Verified Reviews

4.9

(28) Verified Reviews

Ratings Distribution

5

27

4

0

3

0

2

1

1

0

Rating Details

Price

4.7

Professionalism

4.8

Punctuality

5.0

Quality

4.8

Responsiveness

4.8
Read reviews by category
window replacement (26)door installation (5)siding companies (1)
Showing 1-10 of 28 reviews
5.0

02/11/2021

Did not engage contractor. They were not able to meet our specific color requirements for our windows. However, I highly recommend them for any window projects. They were very professional, had a good product (except for the color) and provided a through but concise education of their product.

DESCRIPTION OF WORK
7 replacement windows

CATEGORY siding,replacement windows

HIRE AGAIN? Yes

WORK COMPLETED ON 02/11/2021

2.0

03/18/2020

I am not sure, at this point and therefore have vacillated between a D and an F rating. The installation went fine. However, 4 months later Window Depot has been extremely uncooperative in providing information and following up with me about a request involving price of the windows. I am able to file for energy credits on my taxes. I can claim only the cost of windows and not labor or materials. T...

DESCRIPTION OF WORK
11 windows replaced

CATEGORY replacement windows

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/29/2019

SERVICE PROVIDER RESPONSE

I'm happy that you were satisfied with your windows. However, we disagree with your description of us being uncooperative in providing you information for your taxes. Immediately upon your request, we sent you a copy of your invoice showing the amount paid and the actual order that we placed with the manufacturer showing the U-factor (energy efficiency rating) and many other details of your window...
5.0

06/11/2019

We researched and got competitive quotes from several companies. The price and quality of Window Depot won us over- plus we heard good things about their installers. Windows took a good 6 weeks to be made. When Art and his crew came by to install this was a really rainy period. They worked tirelessly over the weekend because of weather forecast and got the job done with great quality. Thanks for t...

DESCRIPTION OF WORK
Replacement of 30 year old windows (16 windows)

CATEGORY replacement windows

COST $9,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/07/2019

5.0

01/13/2019

I cannot say enough good things about Window Depot. Seriously. Everyone was friendly and very professional. There were no problems, and the installation went extremely well, and amazingly fast! George, the consultant, who came to my home and explained everything in detail, and measured my windows, was SO very nice, and extremely knowledgeable. And he was obviously animal friendly! The team who did...

DESCRIPTION OF WORK
All windows replaced in home

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/02/2019

SERVICE PROVIDER RESPONSE

Thank you for the awesome review. We [Member Name Removed] creating happy customers! Thank you for your business.
5.0

11/13/2018

Salesman was great to work with... on time, responsive and explained the different options. Windows were installed by team of 3 that were also on time and completed the job within 1/2 day. Was satisfied with the work and hired Window Depot again for another job and referred them to 2 of my friends already.

DESCRIPTION OF WORK
replacement windows

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/30/2018

5.0

11/01/2018

Michael, my sales representative, was very patient with me and provided viable options within my budget. The installers were courteous, neat, and exhibited a strong work ethic. I'm very happy with my new windows.

DESCRIPTION OF WORK
Window replacement

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/01/2018

5.0

10/13/2018

I received four quotes from various companies. Window Depot was the first to provide their information and described their product offering very clearly showing the key features and specifications. I compared these across all the quotations received and Window Depot windows had the best overall quality/specifications/cost value so I accepted their quote. It took about 6-7 weeks from placing the or...

DESCRIPTION OF WORK
I had 15 windows replaced in my two story home.

CATEGORY replacement windows

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/13/2018

5.0

12/08/2017

Very comprehensive initial consultation with salesman. Next came a visit with owner (Frank) and installer. They determined that certain modifications would be needed. Received follow-up estimate quickly, and an e-mail with expected delivery date of windows. That date was met, and then scheduled installation date was agreed upon and that date was met. Installers were very competent; installation we...

DESCRIPTION OF WORK
replacing screened in openings on porch with triple-pane sliders

CATEGORY replacement windows

COST $4,750

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/05/2017

5.0

08/06/2017

Great! Beautiful, well manufactured windows were installed by an excellent technician.

DESCRIPTION OF WORK
Install new windows

CATEGORY replacement windows

COST $3,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/03/2017

5.0

07/26/2017

Had 22 Windows replaced and shutters put on.  Frank was excellent and made sure the project was 100% to our satisfaction.  I would reccomend them.

DESCRIPTION OF WORK
Windows

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/26/2017

Services Offered

We offer custom made replacement windows, vinyl siding, entry and patio doors in vinyl, composite, and wood - from several manufacturers. You’ll be impressed by the number of styles, options, and colors available to suit your needs as well as your budget. Our Signature Series windows are loaded with many advanced features that typical replacement windows either don’t have or are only available at additional costs. Plus, many of our competitors charge for standard dual pane windows what we charge for our Signature Series triple pane windows with superior energy efficiency, sound control, and condensation resistance.

Services Not Offered

Glass replacement, window repair

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
No
Warranties
Yes