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White Glove Plumbing - Heating & Air

Founded 1978 • With Angi since August 2015

4.3

(7) Verified Reviews

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Business Details

Phone Number

Address

2606 Oak Lake Blvd

Midlothian, VA 23112

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Description

For over 30 years, White Glove Plumbing - Heating & Air, has been and will continue to be a company that is committed to superior, loyal customer service. We take the extra step to provide our clients with premium service and knowledge. From our sleek and shiny black vehicles, to our immaculately

Verified Reviews

A few reviews for this pro...
Write a review
Nhat P.
5.0
01/05/2017
Clean, courteous and professional. Definitely would use them again of we move and needed a new unit.
Description of Work
Bill Hix at White Glove Plumbing Heating & Air is awesome at what he does. Bill knows HVAC inside and out. He was able to get more air efficieincy within our home AND reduce our energy bill thru their S.A.f.E. process. Highly recommend it!
Category
heating & air conditioning/hvac
Maurice R.
5.0
01/03/2017
unknown
Description of Work
Excellent service and price for a top of the line Trane air conditioner and gas heater combined.
Category
plumbing
Carolyn S.
2.0
11/02/2016
Not well! See the notes for work done for the review.
Description of Work
Had two toilets that needed repair work. One was leaking, and the other one kept flushing. Normally the repairs could have been done by the homeowner, however, he had just had surgery and couldn't fix them and also really needed these to work since they were on the main floor and he couldn't do stairs. The repair for the leaking toilet was to replace the wax seal (at a cost of $185!) However, this didn't take care of the leak. It was actually just one tank screw that needed to be replaced. The repairman stated that he couldn't just replace the screw but had to replace the entire insides of the toilet! (at another charge of $200.00!) I stated that I could have replaced the entire toilet for what he was charging. I declined any further service from the repairman. Needless to say, after a charge of over $400 for both repairs, I was left with one working toilet and the other one unusable. Total time for both was approximately one hour and there were Angie's list coupons for $99.00/hour that I should have used. I had gotten a recommendation from someone for this company, which is why I called them. This company is definitely overcharging for their services, then didn't even do the job correctly. Would not recommend them.
Category
plumbing
kenny L.
5.0
04/08/2016
These guys are great! I used them before when I replaced two toilets and have used them exclusively for my bathroom remodel which is progressing wonderfully. If you can ask for Logan if you have a plumbing issue, he is amazing!
Description of Work
Replaced sinks and facets in two bathrooms, and replaced the shower assembly in those same rooms.
Category
heating & air conditioning/hvac, plumbing, home remodeling
Michael J.
3.0
10/15/2015
Left voice mail out of hours. Followed up next day. Appointment made for 11am next day. Agreed call-out charge of $85. Technician arrived early at 9am with pipe for another application. Technician left to get correct pipe. Retuned, fitted new pipe using a new straight coupler which was unnecessary, as a virtually new and identical coupler was available. Job completed at 12 midday. Actual time to fit pipe less than one hour. Electronic invoice (not itemized), paid by check. Requested break-out of materials and labor. Advised unable due to company policy. In conclusion, I think the charges were outrageous and moreover, the supplier was was not prepared to explain his price.
Description of Work
Replaced approx 12 feet of 1 inch ID plastic pipe on rising main water supply in a clean, dry, easy-to-work environment.
Category
plumbing

Service Provider Response

Thank you for your business and review. We are sorry to hear you did not feel our straight forward pricing was clear. We have been in business for over 30 years, serve many customers a week and strive to resolve our customers concerns.
Derek C.
5.0
09/09/2015
My unit kept freezing up and had a number of issues going on. White Glove came out and evaluated the entire system. After they had collected some information, we sat and discussed what I was looking for when it came home comfort. They presented several options and allowed me the opportunity to make an informed decision. They performed the install and took additional care to protect my home, from drop cloths, to boot covers, White Glove cared about leaving my home better than when they had arrived.
Description of Work
White Glove Plumbing - Heating & Air replaced my existing Heating & Air System and installed a 2.5 Ton 14 Seer Heat Pump.
Category
heating & air conditioning/hvac, plumbing

Service Provider Response

We are very pleased to hear that you are so happy with the installation of your new HVAC System! As a member of our Loyalty Club, you can rest assured that you will have years of smooth operation with our complimentary maintenance and tune-ups! We are happy to have you as a member of the Club!
Jean A.
5.0
09/08/2015
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Description of Work
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Category
plumbing

Service Provider Response

Thank you for taking the time to give us a review! We appreciate having you as a loyal client and truly value the opportunity to be your Plumbing - Heating & Air Specialist.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Plumbing
    Heating and Air Conditioning
    Kitchen and Bath Remodeling
    Outdoor Kitchens
    Apartments
    Generator
    Home Automation
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Hvac system replacements
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    We offer a comprehensive approach to Plumbing - Heating & Air Service, Repair, and Replacement of all makes and models. Water Heaters, Tankless Water Heaters, Water Filtration, Heat Pumps, Furnaces, WiFi thermostats, Home Automation, and Indoor Air Quality are just a few areas in which we are very well versed.

    Services Not Offered

    We do not provide Fuel (Natural Gas or LP); however, we do work on those types of systems and can take care of getting those needs addressed.

    Frequently Asked Questions & Answers about White Glove Plumbing - Heating & Air

    How is White Glove Plumbing - Heating & Air overall rated?

    White Glove Plumbing - Heating & Air is currently rated 4.3 overall out of 5.

    What days are White Glove Plumbing - Heating & Air open?

    White Glove Plumbing - Heating & Air is open:

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    What payment options does White Glove Plumbing - Heating & Air provide

    White Glove Plumbing - Heating & Air accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available

    Does White Glove Plumbing - Heating & Air offer free estimates?

    No, White Glove Plumbing - Heating & Air does not offer free project estimates.

    Does White Glove Plumbing - Heating & Air offer eco-friendly accreditations?

    Yes, White Glove Plumbing - Heating & Air offers eco-friendly accreditations.

    Does White Glove Plumbing - Heating & Air offer a senior discount?

    No, White Glove Plumbing - Heating & Air does not offer a senior discount.

    Does White Glove Plumbing - Heating & Air offer emergency services?

    Yes, White Glove Plumbing - Heating & Air offers emergency services.

    Are warranties offered by White Glove Plumbing - Heating & Air?

    Yes, White Glove Plumbing - Heating & Air offers warranties.

    What services does White Glove Plumbing - Heating & Air offer?

    White Glove Plumbing - Heating & Air offers the following services: We offer a comprehensive approach to Plumbing - Heating & Air Service, Repair, and Replacement of all makes and models. Water Heaters, Tankless Water Heaters, Water Filtration, Heat Pumps, Furnaces, WiFi thermostats, Home Automation, and Indoor Air Quality are just a few areas in which we are very well versed.

    Are there any services White Glove Plumbing - Heating & Air does not offer?

    We do not provide Fuel (Natural Gas or LP); however, we do work on those types of systems and can take care of getting those needs addressed.