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WERTZ FLOORING GALLERY INC
Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish,
About us
Family owned and operated since 1979. Service oriented and attention to detail. No charge for estimates.
Business highlights
46 years of experience
Services we offer
Sales and installation of carpet, ceramic, hardwood, laminate, luxury vinyl tile and rugs .We only install what we sell., vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.863 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
90% | ||
3% | ||
5% | ||
0% | ||
2% |
Showing 1-25 of 63 reviews
Allie G.
May 2023
Great people to work with, I will always come to them first for all my flooring needs.
Mark B.
Mar 2022
wertz folks were a pleasure to work with. they did what they said they would do and on time. these days that doesn't often happen. work done was very good. needed them to come back and fix a few flaws and did it without issue. i would definitely work with them again for flooring needs
Ruth D.
Oct 2018
Great. They were very professional and competent. Very accommodating and helpful when laying the vinyl. I would definitely use aWertz again. $
Joanne B.
Jul 2018
everything happened as it should have.
Michael G.
Mar 2018
From the time we submitted a request, Wertz was very quick to respond. They came out and gave us a very reasonable estimate compared to many other companies. When we went into their showroom, we were greeted by their friendly store dog and friendly faces. They were very informative in helping us choose samples to which were shipped to our house days later. The crew that came out to install the carpet were great! They were very personable and efficient. They even vacuumed each room out before putting the furniture back in. I would definitely use them again.
Carol B.
Aug 2017
Better than I'd hoped for. Wonderful company to work with1
Bob M.
May 2017
All floors.
Adriana B.
Mar 2017
Brian Wertz came for the estimate which was less than I expected. He was very easy to work with, choosing wood and carpet and tile. I was able to go in and pick flooring during my lunch break. His teams were very professional, especially the hardwood floor installer was outstanding. He even showed up on a Saturday to finish the job.
Linda C.
Nov 2016
they are great!!! I have hired them twice this year
Vonda B.
Nov 2016
Wonderful!
Mike L.
Jul 2016
OUTSTANDING. Customer Service was fantastic. Very responsive to calls and questions. Crew showed up on time, work performed professionally, installed perfectly, and cleaned up after themselves...all done on budget and on time. I highly recommend this company.
Sarah R.
Jun 2016
This is a great company. I will definitely be using them again in the future when we re-do our downstairs flooring. Everyone I dealt with was professional and courteous, and the workmanship was great. The couple of small installation concerns I had were dealt with ASAP and corrected quickly and easily. Overall, a fantastic experience and my carpet looks great!
Joanne B.
Jun 2016
unknown
Jordan S.
Apr 2016
Working with Brian was extremely easy. He provided the same exact carpet and pad as a local competitor at 15% less. John the installer could not have been more friendly and understanding. Our 10 month old daughter was home during the installation and he did his best to be accommodating for her nap time and frequent changings. Most importantly the job looks great. John did an awesome job with the install and I highly recommend him and Wertz flooring.
David Y.
Apr 2016
Been using Wertz for 35 years. Mr.Wertz ,his son and associates are great and very honest. You can't go wrong using them!
Carolyn B.
Apr 2016
unknown
Joanne B.
Nov 2015
Very well.
Jeffrey K.
Nov 2015
high quality work from flooring professionals
Eileen R.
Nov 2015
Carpet was delivered as scheduled and professionally installed by installer as scheduled.
JIM S.
Nov 2015
We decided to get our carpeting from Wertz because they are a small family-owned business and they had good reviews. Everything went well and we were pleased with the new carpeting until the large room over the garage got a large wrinkle which went the entire length of the room, within the first year of installation. This room does not get much traffic since it is a sewing room. I called Wertz to let them know about it, and since it had been down awhile I offered to pay them to come out and restretch it, but they said no problem, we will take care of it for you. So I waited, expecting them to call and set up a time, but they never called back. So we went back to the store thinking if we spoke to them in person maybe we would have better luck in getting them to restretch the carpet. Again they told us they would speak to their installer and would get back to us. More time passed and finally I went back to the store and told them I really need to get this taken care of because by then I had moved everything out of the room so they could just come in and fix their mistake. After a few more weeks passed I paid another floor specialist $150 to do the job properly and it only took less than an hour to trim and stretch the carpet. I would not recommend Wertz because if there is a problem they don't follow up and I won't send them any more business.
Response from WERTZ FLOORING GALLERY INC
"Sorry you had a problem [Member name removed], but the job you have concerns with was installed in May of 2012, we warrant our labor for one year for any problems . This room that had a problem was only a small portion of the over all job. My hunch is since there are no other problems with the other rooms it has to be more movement in the sub-flooring since it is above the garage and that area is more susceptible cold/ heat that the balance of the house. I'm glad you were able to correct the problem . Sorry for any inconvenience we do contrary to your opinion repair jobs even after the warranty period is up"
Andre B.
Oct 2015
Very nice product and great installation. The installer went above and beyond to address small issues and help with moving some of our bigger items.
Roger C.
Jul 2015
Excellent service in all regards. They worked with me extensively in the process of choosing which product I wanted to use. They even delievered samples to my house over the weekend. The work was done quickly and the job looks great.
Clifton M.
Jul 2015
Installers did great job. The sample flooring that was decided on was not indicative enough of the final installation "look" as the color pattern is more varied, It would have been nice if the owner had checked back with us after installation to get our feedback. This just as a courtesy
Archie J.
Jun 2015
.
Carolyn S.
May 2015
Price, selection, etc. was very good. The installer they provided did an excellent job of installing the floors. No problems or issues of any kind.
Licensing
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FAQ
WERTZ FLOORING GALLERY INC is currently rated 4.8 overall out of 5.
WERTZ FLOORING GALLERY INC accepts the following forms of payment: CreditCard
Yes, WERTZ FLOORING GALLERY INC offers free project estimates.
No, WERTZ FLOORING GALLERY INC does not offer eco-friendly accreditations.
No, WERTZ FLOORING GALLERY INC does not offer a senior discount.
No, WERTZ FLOORING GALLERY INC does not offer emergency services.
No, WERTZ FLOORING GALLERY INC does not offer warranties.