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Village Flooring

About us

We are a full retail and commercial flooring company. We provide installations, free estimates. Our company owner has twenty-five year of sales and installation experience and will come out to your home and provide a consultation in your home. Village Flooring prides them self on great friendly service from start to finish.

Business highlights

Emergency services offered
14 years of experience

Services we offer

(LVT) Luxury Vinyl Tile, Bathroom Remodeling., Ceramic Tile, Laminate, Personal and knowledgeable Sales Staff from start to finish. Expert Installers. Carpet, Vinyl, both Prefinish and Onsite Wood Installation or Refinishing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%
Showing 1-4 of 4 reviews
Margo R.
Jun 2016
3.0
$2,500
Village flooring fixed the laminate board and stretched the carpet with no problem and I am happy with that work. ?My issue is with the vinyl. After installation was complete I noticed some marks in the floor in the laundry room and just outside of the laundry room. ?One of the workmen came out and used their cleaner on it trying to remove the marks with no success. ?Mike Kirby, the owner submitted a claim to Mannington flooring and it was denied and I suspect that they believe like I do that it was damaged when they replaced the washer and dryer. ?Mannington recommended trying one of their cleaners. ?Mike provided me with the cleaner and I tried cleaning the floor following the instructions on the cleaner. ?The marks remain. ?I have been in constant email contact with village flooring since the issue was presented to Mike and have all communications as well as pictures?concerning this issue. ?While cleaning the floor, I noticed that the seam was not completely sealed at the time of installation and is now pulling apart and I have made Mike aware of this issue as well. ?I have been trying for 3 months to get this issue resolved and today's communication advised me to purchase new flooring to which they would install at no cost. ?I am very upset with this response as I paid to have new, undamaged flooring installed and instead I received a damaged product. This is terrible customer service and I would ?not recommend this company to anyone in the future.
Response from Village Flooring
"Our company made every effort to satisfy this customer .She was very difficult to deal with .Her issue we believe came from her moving the furniture back off the screen porch herself and may have scuffed the floor. In the process. We certainly offered to replace the floor but she would not agree to those terms."

ROBERT O.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Mary M.
Jun 2014
1.0
$1,250
Carpet seems were not done correctly, even after multiple tries.  Owner came after initial complaint, and agreed.  Sent same guy who did original work to fix, but he still didn't fix it correctly.
Owner and installer were not professional in dealing with our concerns.  I won't use them again, and recommend that you avoid them.
Response from Village Flooring
"The customer did not contain her large dog and bit installer and also jumped on his vehicle and scratched the paint.The customer had to pay for damages and was very angry about what happened .They decided to put bad comments out there about the Craftsmanship of the job it was done correctly."

CHRIS S.
Dec 2013
5.0
Yes, I recommend this pro
This is a great company. They have a small store in Sycamore Square. Their price was very fair. Mike is very knowledgeable. We chose a new product vinyl grouted tile. It has now been in for 6 months and my grout lines are still white it is a great product. I especially like that Mike uses only one person to install his products. You don't have a bunch of people come who don't always work with the store. mike really cares about the store. It is a family run business. Quality, quality, quality!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Village Flooring is currently rated 3.5 overall out of 5.

Village Flooring accepts the following forms of payment: CreditCard

Yes, Village Flooring offers free project estimates.

No, Village Flooring does not offer eco-friendly accreditations.

No, Village Flooring does not offer a senior discount.

Yes, Village Flooring offers emergency services.

No, Village Flooring does not offer warranties.