RVA Landscapes LLC

We have used them several times in the past for seeding and aerating and had pretty good experiences so we decided to get them to power wash our home. After they finished one of the guys mentioned that they had power washed our front porch concrete landing as well. We had not requested that as part of the job, and it even states in their contract that there will be a separate charge for that. Within minutes of it drying I noticed that there were pieces that had come up during the wash and in fact you can see the pattern the spray took within the entire slab. I emailed the company right away and was called back that same day from a gentleman who stated that he was a manager and that the owner was going to come by that day and take a look. I was pleasantly surprised when he showed up and said they would take care of it. He left and I was feeling pretty good that they would make it right since they damaged it. That was on June 17th. Several emails were sent from June – Aug. To their credit every email was answered and we were given various reasons why this process was taking a long time. Aug 17th two RVA landscapes employees showed up and explained the process they were going to use resurface the concrete. Please note they do not do concrete work but we were assured the gentleman working on it was experienced. Working around a vacation schedule on both sides and weather conditions they came out Friday September 5th. I will just say the final product was really bad. Everything from it being uneven in places to air holes to it being streaked and black marks throughout. I also now have cement on my driveway. At this point we have been informed they are done with us, but hey they are not going to charge me for the power wash. Needless to say this has been a frustrating process and I just wanted to put our experience out there if it would save someone some trouble.

Provided provided little contact - and none by phone.  Never showed for appointment