MERCEDES-BENZ OF MIDLOTHIAN

unknown

unknown

I dropped the van off on Wed 9/3/14 for detailing after talking to service advisor Brian about a horrible detailing I had done at the end of July by another company...that review is else where on Angies' list. That detailer told me that the finish on my Sprinter was oxidized and that's why it wasn't shiny and he said he could not make it look any better because the finish was bad. He suggested I go to Mercedes to tell them the paint was defective so I went to talk to Brian. Brian assured me that the paint was fine and that detailing would restore the finish. They even gave me a loaner car to use while they detailed it. Brian called today, Thurs 9/4/14 to let me know it was ready. I went and swear that If it wasn't for the license plate I would not have realized it was my van. It looks brand new! And the inside is immaculate and smells like a new car. They did an amazing job. It is SO shiny. I took before and after photos and the difference is amazing. Wish I could put the photos on here cause you would not believe how good it looks.
I've been using this company for servicing my van and the service is ALWAYS outstanding. They are so nice and make their customers feel truly special. Mercedes service doesn't come cheap, true, but their caring, kind attitude does ease that pain.

I have had all my MB's serviced at MeGeorge and Midlithian dealerships since about 2000. They have been reliable, courteous, and all visits have been positive. The work has been done in a timely fashion with good contact with the customer with good communication. They often give helpful information and have helped me with several things that I didn't understand. Ryan is my go to person at Midlithian MB and he is capable and spends time with the customers. My go to person/salesperson at McGeorge on Broad Street is Ruth Albert and she is also delightful to work with. I highly recommend this dealership to all people who drive these terrific cars. The facilities are very comfortable and up to date if one has to wait for a problem to be solved.

We were extremely pleased with the service we received.

They give quality service at all times. They are very professional and very good.

They did not charge me anything for that service. I could not see as to where the ding was as they did some work on the body of my car. It is amazing. They are the dealers and I use them for all the auto services. They are a little pricey sometimes. They always call to make sure that I am satisfied and happy with their services. They know me by name and treat me well when I go there. They are very nice.

I like Mercedes-Benz of Richmond. The people there are very nice and my wife and I like dealing with them. They have done all of the electrical work and computer work on our Mercedes and we've been very pleased with them and I will use them in the future. Actually, I got my wife a Mercedes and now I want one too! I have been very pleased with the work that they have done and they always correctly diagnose the problems and they correct them accurately and with fair prices.