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Homelink Cleaning Services
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
For many of us, balancing work, family and keeping a clean home can be overwhelming. Homelink is a family owned business dedicated to helping you simplify your life and gain peace of mind. We will introduce you to a team of our experienced house cleaners whose job it is to make sure your house is clean from top to bottom. While there are specific services included in our cleanings, no house is the same, and we can adapt our cleaning services to meet your needs. Need the inside of the refrigerator cleaned? Linens changed? Just let us know and we will create a cleaning plan that works for you. Thank you for choosing Homelink Cleaning and we look forward to hearing from you!
Business highlights
Emergency services offered
19 years of experience
Services we offer
Voted one of Richmond Magazine's favorite cleaning companies by readers, experienced cleaning professionals. Give us a call for a complimentary estimate!, we offer detailed residential cleaning from friendly
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.862 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 10% | ||
| 6% | ||
| 0% | ||
| 0% |
Showing 1-25 of 62 reviews
Gwendolyn M.
Sep 2016
Excellent cleaning service. The ladies are prompt, pleasant and honor my requests to use specific cleaners for floors and counters. They are detailed and thorough.
Sara T.
Jul 2016
unknown
Response from Homelink Cleaning Services
"Hi [Member Name Removed], Thank you for taking the time to review our services! We value our customers and are happy you are pleased with our cleaning team. We look forward to seeing you again soon. Regards, Dana Hurst"
Goran G.
Mar 2016
Cleaning crew did an outstanding job. It took a while to schedule the service due to them being very busy, inclement weather, or holidays. The cleaning crew (3 people) were punctual and we discussed what I wanted to have cleaned during the time they were here. They did a meticulous job and I'm very satisfied with the service.
Response from Homelink Cleaning Services
"Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana"
Carolyn S.
Mar 2016
Excellent company! The work done was high quality and the owner was friendly and quick to respond and schedule work.
Response from Homelink Cleaning Services
"Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana"
Gyan D.
Mar 2016
unknown
Response from Homelink Cleaning Services
"Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana"
Kelsey R.
Feb 2016
unknown
Response from Homelink Cleaning Services
"Hi [Member Name Removed], Thank you for taking the time to review our introductory housecleaning deal. We value your feedback and look forward to working with you again."
Janice Z.
Jan 2016
Arrived right on time. There were some things that I expected to be done that were not, but for the hours that they were here they worked hard and the house definitely looked better.
Response from Homelink Cleaning Services
"Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana"
Gwendolyn M.
Nov 2015
Very well. Dispatch very friendly, helpful. Crew professional, quick and responsive to requests. Quality of clean was very good, little missed in spite of time constraint. Hired for regular cleaning.
Response from Homelink Cleaning Services
"Thank you for taking the time to review our Housecleaning Services. We value your feedback and are happy your were pleased with our "introductory" housecleaning coupon. We look forward to working with you again in the future. Kind regards, Dana"
Claudia A.
Nov 2015
The staff were on time/early. Pleasant staff. Diligent workers, very good cleaning job!
Response from Homelink Cleaning Services
"Thank you for taking the time to review our Housecleaning Services. We love to hear that customers are happy and we look forward to working with you in the future."
Molly K.
Nov 2015
unknown
David K.
Nov 2015
Very well. Prompt, courteous, and thorough.
Response from Homelink Cleaning Services
"Thank you for taking the time to review our housecleaning services. We love to hear that our customers are and happy and pleased with our housecleaning team. We value your feedback and look forward to working with you again in the future! Have a wonderful day, Dana"
Terri C.
Oct 2015
Homelink Cleaning Services do a excellent job. Every two weeks we are reminded in advance by e-mail when the cleaning crew will be at our home (including an approximate time). We are on a regular Friday afternoon schedule. The crew of 2-3 ladies arrives with all of their supplies and efficiently work their way through our three bedroom, 3 bathroom home in less than 2 hours. Bathrooms and kitchen counters are spotless when they are done. Floors are vacuumed. Beds are made or changed if clean sheets are left out. High and low dusting is done in rotation.
I appreciate that the ladies who clean for us are almost always the same from week to week so that they come to know our house and family. My husband works from home, and the ladies are always willing to work around times he needs to be on the phone while they are cleaning.
I would highly recommend Homelink Cleaning Services.
Response from Homelink Cleaning Services
"Thank you for taking the time to review our housecleaning services. We love to hear that our customers are happy. We value you and appreciate your business, and look forward to seeing you soon! Have a wonderful day!"
Rebecca M.
Oct 2015
unknown
Response from Homelink Cleaning Services
"Thank you for taking the time to review our Housecleaning "Introductory" offer. We love to have happy customers! We value you, and look forward to working with you in the future."
HARVEY T.
Oct 2015
Nice ladies, but at exactly two hours they stopped and left. Some of the areas I asked specifically to attend to, were not cleaned. Others, not asked for, were cleaned.
Response from Homelink Cleaning Services
"Thank you for taking the time to review your "introductory" housecleaning service. As was mentioned on the coupon and via Angie's List/client correspondence, the cleaning was for two (2) hours for two (2) ladies. Our team reviewed with homeowner upon arrival the priority areas knowing that we would not complete the entire house within that time frame. Thank you for your business."
Kelly A.
Oct 2015
unknown
Response from Homelink Cleaning Services
"Thank you for taking the time to review our housecleaning services. We love to hear feedback like this and are so happy you are pleased with our cleaning team. We value you as a customer and look forward to working with you in the future."
Linda H.
Sep 2015
Excellent- on time- the rooms were like new.
Response from Homelink Cleaning Services
"We are very happy you were pleased with our services. We love to hear feedback like this! Thanks so much for taking the time to review us. We look forward to working with you in the future."
Scott M.
Aug 2015
We used this service the past 3 years and they have always been great. Reliable, efficient and professional. The only reason we stopped is we are trying to teach our kids life lessons and they are cleaning our house. I am sure at some point we will go back to Homelink.
Response from Homelink Cleaning Services
"Thank you for taking the time to review our house cleaning services. We love to hear feedback like this. We have enjoyed working with you over the years and we look forward to seeing you again in the future!"
Patricia S.
Aug 2015
Overall, it went well. The dusting could be better by moving things rather than dusting around things. Too many missed spots.
Response from Homelink Cleaning Services
"Thank you for taking the time to review our cleaning services. We are so happy you were pleased and we value your additional comments. We look forward to working with you in the future. Thank you again for choosing Homelink for your housecleaning needs."
Cecelia J.
Aug 2015
Cleaning services were always good. Howeverc we've had zero response from the owner in reference to the ripped sheets that happened when the cleaning women were changing the sheets earlier this year. I have provided him with pictures, and have tried to follow up with the assistant Dana to no avail. I would like a refund for the new sheets that I had to buy at a reduced price (compared to the ones that were ripped) for $30.00.
Response from Homelink Cleaning Services
"Thank you for your continuing cleaning business and we look forward to a long relationship with you and your family. You have been issued a $50 credit and we apologize for the delay in resolution of the situation. We work hard to please our customers and appreciate your business."
Jeff H.
Jul 2015
Really nice people. They bid our house cleaning for 2 1/2 hours. At first everything was fine. However, over time the ladies took less and less time in our house. That's OK if they still got everything clean, but they didn't. We found things that weren't done or weren't done right almost every cleaning. We felt cheated because we were paying for 2 1/2 hours work and a clean house, but were not getting what we paid for. Every time we would complain we would get really great cleaning for a few weeks, but eventually things would go back to normal. We finally had to let them go.
Response from Homelink Cleaning Services
"Thanks for the constructive feedback!"
Judith C.
Feb 2015
Team of two always on time. Good communication maintained between there supervisor and me and with them. They are polite, friendly, do a consistently good job.
Response from Homelink Cleaning Services
"As a house cleaning customer for over 7 years, we are thankful for your business and appreciate you taking the time to post your positive experience."
Lauren K.
Jan 2015
We have had several different cleaners in the last four years but all have done a good job. They are thorough, detailed and trustworthy. Good communication from office when there have been scheduling issues.
Response from Homelink Cleaning Services
"We are so pleased you have been happy with all of our teams over the years and we plan on providing you consistent professional house cleaning service in the future."
Mary F.
Jun 2014
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Response from Homelink Cleaning Services
"Thank you for taking the time to post your positive experience with Homelink and thank you for being a long-term customer of ours!"
Bruce Y.
Feb 2013
Homelink always emails ahead of time to confirm dates. They & the cleaners are honest, trustworthy, & completely dependable.
Response from Homelink Cleaning Services
"Homelink strives to employ hard workers with the traits you mentioned in your post. Thanks for taking the time to report."
Peter F.
Jun 2012
Contacted Homelink to provide a "move in" cleaning for our new home in the area. We had flooring work done prior to our move in so wanted to be sure the house was spotless for when we arrived.
Homelink was very responsive to my request for a quote and we quickly agreed on a price (reasonable) and date that worked for my schedule. Was pleased with how easy this process went.
Cleaning took place as scheduled and at the price quoted. Overall, the cleaning went well. Floors, moldings, and cabinets were all wiped clean and free of dust or any remaining dirt from flooring work or prior owner. Only reason I didn't give an "A" was that the mini blinds were not attended to. All blinds still had dust on them and will need to be cleaned when we move in. Sort of a bummer that I'll have to tackle that as part of the move. Perhaps I should have been more specific on this but felt that in the 5.5 hours the crew was there, this would have been on the list.
Easy to deal with. Prices seem fair.
Homelink was very responsive to my request for a quote and we quickly agreed on a price (reasonable) and date that worked for my schedule. Was pleased with how easy this process went.
Cleaning took place as scheduled and at the price quoted. Overall, the cleaning went well. Floors, moldings, and cabinets were all wiped clean and free of dust or any remaining dirt from flooring work or prior owner. Only reason I didn't give an "A" was that the mini blinds were not attended to. All blinds still had dust on them and will need to be cleaned when we move in. Sort of a bummer that I'll have to tackle that as part of the move. Perhaps I should have been more specific on this but felt that in the 5.5 hours the crew was there, this would have been on the list.
Easy to deal with. Prices seem fair.
Response from Homelink Cleaning Services
"Homelink has received excellent reports for our housecleaning services and we're pleased to hear another one! Thanks!"
Licensing
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FAQ
Homelink Cleaning Services is currently rated 4.8 overall out of 5.
Homelink Cleaning Services accepts the following forms of payment: CreditCard
Yes, Homelink Cleaning Services offers free project estimates.
No, Homelink Cleaning Services does not offer eco-friendly accreditations.
No, Homelink Cleaning Services does not offer a senior discount.
Yes, Homelink Cleaning Services offers emergency services.
No, Homelink Cleaning Services does not offer warranties.