Bug Begone Pest Control

We have had a terrible experience with this company and the owner (not the technicians). We made one appointment to have our hone serviced and no one showed up. After calling, we were told that our service appointment did not get printed and sent to a technician. Honest mistake, so we made a second appointment and the technician was sent to the wrong house. When we contacted the owner to explain that the technician never showed at the requested address he made it seem like it was our fault. They were given the new address twice and also told that the new residence does not have land line service yet and to call a cell number not the old home number. When we explained that we wanted to cancel our service due to too many mix ups the owner proceeded to yell at us. He called us a number of inappropriate names and immediately said we needed to pay a cancellation fee or he would send it to a collections agency. He was highly unprofessional and extremely rude.

Mark, the owner is very thorough and does a good job. They are punctual and friendly.

The inspector, David, is the owner, and takes great pride in his work. He is extremely knowledgeable and his treatments have kept our home free from pests since we began using his service almost 5 years ago. With most pest companies, they just send a tech with a spray can. David's knowledge of the treatment methods, chemicals, and pests makes his services much better and more valuable than most other pest control companies.

I'm very pleased with Mark's services of spraying our house. Last month was the first time that I met him and had no problems with bugs. He came today for a monthly spray. I will be using his company again on a monthly bases. I rated Mark with a "B" for pricing because all pricing could be cheaper with any product or company/store.