A House on a Rock Home Inspections LLC

Dwight was professional and friendly from the moment he arrived to do a home inspection for us. What stood out and was complimented by our realtor as well was the fact he brought in folding chairs for us to sit in because the house was empty. Even our realtor said she had never had an inspector do that and we were blown away by the thoughtfulness and customer service that showed. Dwight was extremely thorough and made sure to communicate prior to starting, during, and after the inspection. He went beyond explaining recommendations and elaborated in a way I could understand. He was patient while answering questions and overall an absolute pleasure to work with. Our report was emailed in just a couple hours following the inspection. I highly recommend A House on a Rock and thank Dwight for the wonderful experience he provided.

Thorough and professional.

The inspectors arrived on time and did a very thorough check of the home. I was impressed by all they uncovered. I would have never thought to check the items that the inspectors did down to the speed at which sinks drained and the temperature in the refrigerator. The inspection report was arranged by category and even included a summary at the end that identified the major problems. I don't know how any other home inspection company can stay in business, when they have to compete with A House on a Rock.

He was very thorough, professional, and he impressed my husband which is hard to do. I would absolutely use him again.

Excellent. Lucas and Kyle were both on time - in fact they were already on site and working before I arrived. They were both very personable, and walked me through what they were finding as they identified issues. They showed me pictures as we went along and explained what they suspected were the sources of the issues. They also did a summary at the end to cover all the areas they identified, and gave me an opportunity to ask questions. Ultimately, I was very happy with the service. Cost was $658 for basic inspection + $159 for the chimney inspection + $199 for the sewer scope. My only critique was that the invoicing system was not as user friendly as it could be. The agreements and initial fees are handled online, which I think is nice. You are offered upgrades at additional cost, which is also useful if you have specific concerns. But, the system only allows you to choose one upgrade, and there is no obvious way to add another. I figured out by trial and error that if you closed out of the system and went thorough it again that you would be allowed to add another upgrade, but I also found out (by accident) that if you added an upgrade, you could not remove it yourself. I think this system should be worked to make it more user friendly and easier to add or remove upgrades prior to payment. Juan ultimately got it sorted out for me, but it would be easier to be able to fix it yourself. This was the basis for the B rating on responsiveness as it did take a couple of days to get this sorted out, and I could see this might be an issue if you had a quick turnaround for the inspection.

Very professional and through and would recommend again

They spent over 3 hours inspecting the home. Before he left, Juan went over specific details and then, and within 12 hours, I had a VERY thorough written report! Amazing service.

over all great service

Great! We have used them multiple times and so glad we did! They found some great things that deterred us from purchasing a couple houses that the homeowner didn't want to fix!

Juan was prompt and professional. He checked the house thoroughly. I would definitely use A House on a Rock again.

They sent a team of two inspectors so they can work at the same time. The two folks are experienced though young. They answered all my questions / concerns. The team used smartphone apps to take photos and describe the problems. The report was ready within an hour after the inspection. The inspection was thorough and I am happy with the service. The price for inspecting this 1984 built 1360 sqft house is $349 for inspection and $175 for re-inspection after repair. The price is a little over the average of the quotes I got from other inspectors but I don't mind paying a little bit more for quality.

It went well. They were on time and worked very efficiently as not to have the entire process take too long.

Very well, they were on time and did a very good job

A House on a Rock is the best inspection company out there! Never trust your home inspection needs to anyone else. They are very thorough, knowledgeable and their reports are great! The best in the business for sure!

Due to issues beyond my control (with the seller of the house), the inspection had to be re-scheduled several times. Hope was extremely helpful in managing each change. When the day finally arrived, Lucas and his helper arrived early, were thorough and answered all questions I had. An electronic copy of the report was emailed to me later that night. If I ever buy another house, A House on a Rock will definitely be used again!

It went very smoothly. They were there when they said they would be. We received the results almost instantaneously! They were concise, and explained everything on a level we could understand.

Great work. thorough. plenty of pictures in report.

Best home inspection I have ever had.  Lucas was fantastic. He was professional, experienced, thorough, and provided a quick, comprehensive report. I would highly recommend this company.  I will surely use them again!!

Juan and Logan were exceptional.  Extremely knowledgeable and gifted at explaining each issue to us.  Completely thorough in their inspection and report.  Really appreciated getting the report so promptly and the inclusion of pictures in their point-by-point documentation.

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   As a Realtor in the State of Virginia, House on a Rock has been preforming the majority of my client's inspections for a couple of years now. I wouldn't have entrusted the home inspection of my wife and I's personal "home-to be" with anyone else. As always, they were extremely informative and knowledgeable with everything that needed attention. The report's format is very easy to read and understand, both the pictures of the items and the verbiage used to describe. The company is very well run and communicative throughout the entire process, from the front office to the guys on site. I will continue to use House on a Rock for personal, as well as, my professional inspections going forward.

Joseph

The provider was punctual with a professional team who were all polite, courteous, knowledgeable, and thorough.  It was evident they were well organized, came with the proper equipment, were considerate of the homeowner's property by removing shoes, ensuring equipment was covered to prevent damage to property, and extremely professional.  The report was concise, well written, organized, informative, extremely comprehensive and helpful.  I highly recommend this provider and will use their services in the near future.

GREAT!!!  They took their time and did a precise inspection and let me know what

they found afterwards.

They showed up early to our appointment and were very professional. They went onto the roof and inspected every crevice of the house. Not only were they thorough, but they walked us through the whole inspection and explained everything along the way in a way that was easy to understand for someone not familiar with the trade. We also received a detailed report of every problem encountered as well as everything that had no signs of damage. It was definitely reassuring to see that they paid close attention to both and was able to convey these findings in a report that was color coded for serious problems to simple fixes. It really helped prioritize what we needed to further negotiations on the purchase of our first home. Not only was the report complete with rough estimates of what it may cost to fix, but it included pictures and detailed explanations of the damage and what could happen if it was left unchecked. The best part about the inspection was that we received this detailed report within a few hours of them leaving. I would definitely recommend them to anyone looking for a home inspection and will definitely use them for any and all future home inspections I will need moving forward in my home buying process.

They showed up early to our appointment and were very professional. They went onto the roof and inspected every crevice of the house. Not only were they thorough, but they walked us through the whole inspection and explained everything along the way in a way that was easy to understand for someone not familiar with the trade. We also received a detailed report of every problem encountered as well as everything that had no signs of damage. It was definitely reassuring to see that they paid close attention to both and was able to convey these findings in a report that was color coded for serious problems to simple fixes. It really helped prioritize what we needed to further negotiations on the purchase of our first home. Not only was the report complete with rough estimates of what it may cost to fix, but it included pictures and detailed explanations of the damage and what could happen if it was left unchecked. The best part about the inspection was that we received this detailed report within a few hours of them leaving. I would definitely recommend them to anyone looking for a home inspection and will definitely use them for any and all future home inspections I will need moving forward in my home buying process.