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Heritage Floors Of Hanover LLC

With Angi since February 2013

3.7

(3) Verified Reviews

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Business Details

Phone Number

Address

7296 Clark Circle

Mechanicsville, VA 23111

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Description

Owner operated. Bona Certified Craftsman. See website for more details.

Verified Reviews

A few reviews for this pro...
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Jason D.
5.0
11/20/2020
Heritage Floors installed my new floors and did a great job. The installation was very professional and the quality was strong.
Description of Work
Wood Floor Installation & Finishing
Category
hardwood floor
Jason R.
5.0
10/23/2018
Jason Jones and his Team are phenomenal woodworkers. These men are master level artisan's when it comes to the work they do. Initially found them last year on Instagram and when they popped up here, I decided to give it a go for a big house renovation project. From the extremely fast 1-day demolition, to the flooring installation, designs in the flooring, sanding, stain/finish, and beautiful toe-kick molding. My wife and I are just beyond happy. A very large project and worth every penny! Will hire again for other projects!
Description of Work
Hardwood Flooring (site finish) entire first level of home.
Category
hardwood floor

Service Provider Response

From one [Member Name Removed] to another, it was a pleasure working with you on the project. Thank you so much for the kind words. Myself and my crews take tremendous pride in what we do. I look forward to working with again in the future.
Ken H.
1.0
02/02/2013
Terrible! Our floors look patchy, and terrible. This company that has as its primary employee its owner, Jason, is in our opinion a dishonest and lazy business man. We were stuck fixing something we paid them so much money for.. You can see in one of the pictures that the walls had residue on them that we were never fully able to get out without just painting over.
Description of Work
Jason was hired to refinish a job that another contractor had begun. He was recommended by our then general contractor, Reynolds Cowardin of Coastline Builders of Va. What a mistake it was to hire these two clowns!! Jason refinished the floors, but did not apply the necessary coats of polyurithane to protect the floors after. He damaged our beautiful and freshly painted walls and base boards, which he never corrected. We later saw the one semi-coat of protection he had applied fade away and raw wood patches were showing up in many areas of our home. We contacted Jason to get him to correct the terrible mess he had left behind, and he told us on more than one occassion that he would come. We waited for him every time, but the louse never showed up. After paying him all the money we had, all he left for us was a bottle of BONO to mop our floors with. He admitted that he had done the job under climate that was not appropriate and too cold for the polyurithane to properly dry as well. He blamed Reynolds Cowardin of Coastline Builders of Va. for insisting that he do this so they could finish the job, and get paid.
Category
hardwood floor

Service Provider Response

This review is bogus and not even close to the truth. The complaint made to the BBB was rejected. Check out our rating here: https://www.bbb.org/richmond/business-reviews/hardwood-floor-contractors/heritage-floors-of-hanover-llc-in-mechanicsvlle-va-63397371

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    Hardwood Flooring Sales and Installation
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express
    Senior Discount
    No
    Warranties
    Satisfaction

    Services Offered

    Residential & Commercial services include: Hardwood Installation of unfinished & Prefinished, Hardwood sanding & refinishing, Cork, Bamboo, Exotics, All types of wood flooring repairs, Dust contained Sanding, Hand Scraped flooring, Oil modified & Waterborne finishes.

    Services Not Offered

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    Frequently Asked Questions & Answers about Heritage Floors Of Hanover LLC

    How is Heritage Floors Of Hanover LLC overall rated?

    Heritage Floors Of Hanover LLC is currently rated 3.7 overall out of 5.

    What payment options does Heritage Floors Of Hanover LLC provide

    Heritage Floors Of Hanover LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express

    Does Heritage Floors Of Hanover LLC offer free estimates?

    Yes, Heritage Floors Of Hanover LLC offers free project estimates.

    Does Heritage Floors Of Hanover LLC offer eco-friendly accreditations?

    Yes, Heritage Floors Of Hanover LLC offers eco-friendly accreditations.

    Does Heritage Floors Of Hanover LLC offer a senior discount?

    No, Heritage Floors Of Hanover LLC does not offer a senior discount.

    Are warranties offered by Heritage Floors Of Hanover LLC?

    No, Heritage Floors Of Hanover LLC does not offer warranties.

    What services does Heritage Floors Of Hanover LLC offer?

    Heritage Floors Of Hanover LLC offers the following services: Residential & Commercial services include: Hardwood Installation of unfinished & Prefinished, Hardwood sanding & refinishing, Cork, Bamboo, Exotics, All types of wood flooring repairs, Dust contained Sanding, Hand Scraped flooring, Oil modified & Waterborne finishes.