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My Plumber Plus - HVAC
Thermostat - Install or Replace, Heat Pump Installation and Replacement, Heat Pump Repair or Service,
About us
At My Plumber Plus, you have relied on us to care for your homes plumbing and HVAC systems for years, and we are proud to offer you the same levels of customer service and excellence in workmanship that you have come to know us for. Our Manassas electricians are all highly trained equipped with the latest tools and technology in order to care for your homes electrical system by spotting problems quickly and reliably and offering solutions that are both budget friendly and encourage a safer, more efficient electrical system. Whether you need a simple repair, major installation, or total electrical remodel, our solutions are both quick and effective.
Business highlights
43 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.1148 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 17% | ||
| 7% | ||
| 3% | ||
| 9% |
Filter reviews by service
Showing 1-25 of 148 reviews
Emmanuel S.
Feb 2022
Very good
Jeremiah B.
Jan 2021
Good job, but were not prepared to do the job. Costed me more money.
Edward N.
Sep 2020
Heat Pump Installation and Replacement
Good product.
Keith G.
Sep 2020
Very professional. Work done quickly
Robert M.
Jun 2020
Very good. Very professional, but very very expensive!
Dwayne W.
May 2020
Excellent service!
Jodi C.
Mar 2020
Gas Furnace / Forced Air Heating System - Repair
Tech was very professional and friendly. Although he tried to sell me additional services he was honest about the need. He was courteous about my property. He was careful to put shoe booties on so he wouldn't soil my carpet. Overall a great experience.
Richard C.
Feb 2020
you should not have to seek discounts after the fact of service.
Steve H.
Jan 2020
I am very concerned that this work cost $345 to replace a part on one toilet, the float. Secondly, I was told by their customer service when I set up the appointment that a $79.00 investigative fee (or whatever they referred to it as) will be waived if the work is performed. That did not happen. Secondly, I was provided with a $1700 plus estimate for the replacement of two shower heads, toilet tank float (my description), drain stopper and washer for a faucet. When I consulted them they provided the following reply- Good afternoon. I am following up to your email regarding a recent service call to your residence for a water closet filling up but continuing to run water. Upon arrival, our technician followed our process and reviewed the problem with you and provided up front pricing. Only after your authorization to proceed, did the technician perform any work. He also provided you with estimates for additional work. After you get the Moen parts you discussed with the technician, we will install them for just the labor charge. We are a flat rate priced company so a breakdown of labor and materials is not something we will be providing to you. However, after reviewing the invoice, we would like to offer you a 10% discount for a total refund of $35.00. If you are in agreement, please respond to this email or contact our office so the paperwork can be completed." Needless to say, customer service 0. Misleading, overpriced and unaccountable 5. Beware. They will never enter my home again and I have contacted the BBB, Consumer Financial Protection Agency and I am considering taking them to small claims court to recoup my money. I cannot possibly be the only customer that has experienced this nightmare. Come forth and unite!
Amy L.
Jan 2020
Gas Furnace / Forced Air Heating System - Repair
Robert was awesome! Took the time to walk through what was wrong, provided options for how to fix it, and was courteous and professional throughout the process.
Leah D.
Jan 2020
I appreciated that they completed the repair the same day. They gave us the option to go out and purchase our own toilet. We did that. Called them back and a plumber came back out at 8pm and did the work. You cannot ask for anything better than that.
Rick R.
Jan 2020
This is a great company. All work is done the same-day. I had a broken well pressure tank bladder and I was getting estimates from other contractors for days and weeks before the work could be scheduled. My Plumber had a guy on the job in 2-hours and a parts delivery guy showed up with the new tank and replacement parts an hour or so later. Superb job! I highly recommend these guys ask for Randall P. by name in NOVA he is a real pro in the trades--not a hack like some of the other guys that show up.
David M.
Jan 2020
Great work.
Response from My Plumber Plus - HVAC
"Thank you for reviewing us and for trusting My Plumber Heating Cooling & Electrical with your home service needs. Take care and let us know if you need ANYTHING in the future!"
Radi P.
Dec 2019
Did not have any with done. They came to give me an estimate to repair/replace my water main pipe which had an underground leak. The guy spent 10 min and told me $8-$10K for non copper and $10-$12K for a copper pipe! What a total waste of time, these guys are scam artists, he was more than double than the highest estimate I received (4 estimates in total). How do these people get away with this? What a shame.
Response from My Plumber Plus - HVAC
"Hi Radi, Thank you for taking the time to share your experience. My Plumber Heating Cooling & Electrical guarantees honest, quality work. Our team is trained and certified, and the product brands we use are backed by warranty. We know that your comfort and safety is important. With this in mind, we do everything we can to not only meet your expectations, but exceed them. Yes, you may find services cheaper elsewhere but when choosing to work with My Plumber you can rest assure knowing you are being serviced by the best in the business. We are sorry to hear you are dissatisfied with our services due to the price. Best Regards, My Plumber Heating Cooling & Electrical Team"
Grace B.
Dec 2019
He came on time and did work quickly !
Diann L.
Nov 2019
Good job. Personable technician.
Response from My Plumber Plus - HVAC
"Thank you for reviewing us Dianna. We would love to hear more about your service with us to improve your 3.5 star review to a 4 or 5 star. Please reach out to share details to linzy."
Julia C.
Nov 2019
Very professional and knowledge.
Response from My Plumber Plus - HVAC
"Thank you for the 5 stars and comments you've shared! Keep us in mind for all of your homes plumbing, hvac and electrical needs. -My Plumber Heating Cooling & Electrical."
Janice J.
Nov 2019
Great service and customer service.
Response from My Plumber Plus - HVAC
"Thank you for the 5 stars and comments you have shared. We appreciate your business and loyalty to My Plumber Heating Cooling & Electrical. Please keep us in mind for all your homes plumbing, hvac and electrical needs. -Your Home Service Provider, My Plumber"
Julie R.
Nov 2019
Geothermal Heating or Cooling System Installation
It was an annual visit to make sure my HVAC was ready for the winter. John is very professional and thorough and explained everything to me. I would highly recommend him and My Plumber.
Vicki R.
Oct 2019
First I will say the guy who came out was nice and was very knowledgeable. He found my leak (for $200). HOWEVER, thats where it ends. He offered to FIX my running toilet and replace my hot water heater for $3500! That broke down to $800 for the toilet (which I can replace for less than that!) and $2700 for water heater (which I was quoted $1500 by another company). Of course I said NO WAY because in my opinion that was price gauging. This seems to be a theme with this company according to reviews. He said it was more expensive than the other company because they would give me a basic water heater. Well I just want a water heater that works and that does not call for $2700. I would not recommend them unless you like overpaying for services. And I would NEVER use them again for those reasons. I do not trust companies like that. Another concern would have been that something else may have been found during the installation that would add additional costs. Update: I was able to replace hot water heater and replace 2 toilets for less than the price they gave me. That only solidifies for me that I was being price gouged.
Response from My Plumber Plus - HVAC
"Thank you for taking the time to share your experience, Vicki. My Plumber Heating Cooling & Electrical guarantee honest, quality work. Our team is trained and certified, and the product brands we use are backed by warranty. We know that your comfort and safety are important. With this in mind, we do everything we can to not only meet your expectations but exceed them. Yes, you may find services cheaper elsewhere but when choosing to work with My Plumber you can rest assured knowing you are being serviced by the best in the business. We are sorry to hear you are dissatisfied with our services due to the price. Best Regards, My Plumber Heating Cooling & Electrical Team"
Ronald S.
Oct 2019
The plumber was quick to identify the issue and resolve. He also shared some of his knowledge so that I understood what was wrong. Highly recommend them!
Response from My Plumber Plus - HVAC
"Thank you for reviewing us Ronald! We strive to not only meet your expectations but exceed them. Please reach out for all of your homes plumbing, HVAC, and electrical needs!"
Quinn B.
Oct 2019
Isaiah was my service provider today. Just like other employees at My Plumbing, Isaiah demonstrated nothing but professionalism and politeness. He did a thorough inspection of my heating system and relayed his findings accordingly. No sells pitch, strictly the facts. Thanks My Plumber.
Geraldine M.
Sep 2019
Representative Miguel displayed excellent customer service skills and timely efficient repairs.
Graham M.
Sep 2019
Had to have a dripping bathroom faucet fixed. They offered a range of options and gave me a senior discount
Response from My Plumber Plus - HVAC
"We strive to not only meet your needs but exceed them! Thank you for the stars Graham!"
Blair R.
Sep 2019
He was thorough in cleaning the air ducts and dryer vent. I was pleased with the service I received.
Licensing
Licensed*
Trade License Number
100895
Trade License Locale
VA
Trade License Expiration
11/17/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
My Plumber Plus - HVAC is currently rated 4.1 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 8:00 AM - 6:00 PM
My Plumber Plus - HVAC accepts the following forms of payment: CreditCard
Yes, My Plumber Plus - HVAC offers free project estimates.
No, My Plumber Plus - HVAC does not offer eco-friendly accreditations.
No, My Plumber Plus - HVAC does not offer a senior discount.
No, My Plumber Plus - HVAC does not offer emergency services.
Yes, My Plumber Plus - HVAC offers warranties.