Marines Service Co.

I couldn't have been happier with this company. Day 1 - Erik expertly determined the location of the 'break' And gave me excellent pricing. Day 2 - R.J., Neil, and Elijah hand dug in very hard packed and rock-filled soil. Location was "dead on" and yard damage minimal. Turned out there was no break - the sewer was gone! Taken by a contractor at an adjoining property. When challenged he became verbally abusive. With nothing to "connect to" a revised work order was required, and again the charges were more than reasonable. Day 3 - C.J. (water and sewer supervisor) came with the crew to deal with the abusive contractor and run an excavator. Site continued to be challenging, and it took a long time but not due to any fault by the MSC team. Day 4 - They returned to fill in the hole, and seed/straw the lawn. Even though the job ran longer than expected, they honored their very reasonable prices. Started early, worked late. HONORABLE, PROFESSIONAL, KNOWLEDGEABLE - 10 stars!!

Cameron B from Marine Service Co was amazing! He initially came over to install two shower kits in our bathrooms. He was prompt, courteous and efficient. He explained what he did, tested the shower kits for me and left the bathrooms tidy. Cameron readily came back, free of additional charge to compete an additional task that I did not fully communicate. I highly recommend Cameron B from Marine Service Company and will be calling on them again for additional work.

Marine Services did a great job assessing my ceiling leak, they were very thorough and reasonable. The workers that assisted me; Eric and Carron, did a great job, I would definitely recommend this company.

Terry our professional from Marine Services Co was right on. Quick, efficient, informative and courteous. Kept us informed throughout the entire process. Marine services and of course Terry will be our Go To Plumbers from now on.

It was easy to get an appointment with Marines Service. The repairman was on time, very courteous and fixed my issue. I will certainly use them again.

I have used Marine Service many times. They are quick to schedule a time and always show on time. All their Technicians are professional and skilled, polite and supportive They are my go-to for plumbing services.

Great service! Called before arriving, listened to the problem, offered options and completed the fix quickly.

Carlos arrived promptly even after scheduling same day service. Diagnosed the issue professionally and courteously. This is the best plumbing company I’ve used so far, I’d definitely recommend them.

On time, good job and very respectful.

When I scheduled to get our problem addressed, we were told the $49 will be used towards the work or in other words, refunded. NO ONE, neither the lady on the phone nor the technician Simei who came over told us that you have to get the work done same day in order for the $49 to be refunded. In fact, when we signed on his tablet, I said it again that this will be refunded when we call you back right ? He said yes. We had to get the landlord’s approval. Very, very wrong way to get a customer! I had called to move forward with the work but when I was told this, we will not go ahead with it!

Punctual, professional, and even gave me some advice on which light fixture to choose! I had a great experience with James and Elijah.

Worst experience imaginable… Run while you have the chance. Due to age and expected life expectancy and recommendation of my condo association, I replaced my 17-year-old gas direct-vent hot water heater that never gave me a problem. Since the initial install on May 24th the heater has been inoperable 30% of the time due to one thing or another. Almost every other day the unit was off, and I must relight the pilot to get hot water. The first time the unit failed was less than a week after it was installed but, on a Sunday, and I was charged an emergency dispatch fee... actually had to provide a credit card number on the phone before they would come out! I was reimbursed weeks later but only after requesting and repeated follow ups. On the Sunday dispatch unit was off because air vent being cut too short and disconnected, so not enough air was getting to the unit, on subsequent trip the damper plate had to be installed to keep air from coming in from outside from blowing out pilot(not sure, this may be required depending on vent length). The issue kept occurring and they could not figure out what was happening, so they replaced the heater with another one...and it still occurred. They then said it could be gas, so I had the gas company come out to test and they found a small leak in the gas line near the heater, but I guess that is not something ordinarily checked. Everything else gas wise checked out. The issue was still occurring every couple of days. Finally, about a week ago steam was discovered coming up the drainpipe from a unit below me and was being directed into my heaters pan/gas controller and that could be contributing. Irony here is that each time I had to relight the pilot I had reported that the gas controller area/fire foam was soaked, and when they were onsite repairing the gas leak they saw firsthand the steam in the pan with the unit off, the tech was on his side lighting the pilot with the steam in his face and each instance said this was normal, just condensation… turns out not normal. They wanted a State Water heater representative/expert to look at the unit. The supposed representative (business card he left said RoT Marketing?) "examined" the unit and he indicated the install “looked ok”. That the issues all along (after the vent, damper, and gas were repaired) were all due to the steam coming up the drain… and here is the best part of all… the warranty on the unit was now void!! Still waiting on that official statement in a letter. Hope this helps.

Great job done, quick quick and good.

Pulled, cleaned, and inspected the sewage pump to find that it was only clogged and was still working. Patrick took a look at the storm water pump as a precaution and caught what could have been a basement flooding situation. That pump wasn't working at all and was one storm away from overflowing. That was a real save due to his thoughtfulness. The price of the work was fair. Much better than another company that looked at the same sewage pump (one that I won't use again due to the price).

Faucet repair and mystery noise diagnosis

Justin and Bear came to fix a clogged line in our house and I could not be happier with their service! They were extremely professional and walked me through their work. Our issue stemmed from having a slop sink that did not have a P-trap and would cause food and laundry debris to back up and clog the outgoing line. They were quick, efficient, and answered all my questions related to the issue and even spoke with me about future improvements that I was interested in doing in 2020. The line has had no issues since then. I have had Marines out to my place before for other plumbing issues and Justin and Bear’s super service reminded me of why we will always call Marines for any of our plumbing issues!

Outstanding. Dave and Roberto did fantastic work. Arrived on time, explained everything that had happened and what they were proposing to resolve it. They are now my go-to plumbers.

The employees are polite house guests who work hard and provide lasting fixes.

Professional, prompt and courteous service from start to finish. Project took a little longer than expected but there was no change to quoted price.

Excellent. Problem was identified immediately and repaired quickly.

Very difficult time getting old hose bib off. First replacement did not work/leaked. Second replacement worked but could not attach right holding screw into brick. Forgot to give cost estimate prior to work. My husband thought cost was excessive. I did call the company to express out dissatisfaction and spoke with a representative, did not receive a follow-up response.

After two blockages in our sewer line over a 4 month period, we determined that the line from our house to the county sewer had sunk in the middle and needed to be replaced. We had a very competitive estimate from Marines Plumbing and proceeded with the work. On day one, they were here right on time (actually 30 minutes earlier than promised) and they got to work quickly. Needless to say, digging an 11 foot deep trench 40 feet across our yard is no small task. Wet, rainy weather made things even more challenging but they got the job done. Of course, several gas, electric and sprinkler lines were exposed during the process, but a visual inspection before backfill determined that everything looked good. The work was completed and I was told they'd be back after the weather warmed a bit (the work was done in early March) to repair a few 'divots' that were created in our neighbor's pipestem by the excavation equipment. When I called in April, they came out and took care of it a few days later. Also in April, I turned the irrigation system back on to find there was a leak underground, near the area where the work was done. This was a little odd, as all the pipes looked intact before the area was backfilled. After a call and email, the crew came back out and worked with me to determine the source of the leak. The crew found it, dug down to the line and repaired the leak. All told, a major problem with our sewer line was a very positive experience. I can't recommend these guys enough and won't hesitate to call them the next time I need plumbing help.

It went well. The bathrooms look wonderful, was able to sell the house with 2 like brand new bathrroms. Had one issue with installing a "vessel sink" in one of the bathrooms but it was resolved without too much issues. The caulking job needed to be re-done; perhaps it was to wet when it was done but the inspector found it to be in need of re-doing; otherwise it went very nice. Clean, wore boot covers, cleaned up after work, pleasant to deal with. We purchased fixtures & they installed all to satisfaction. Tile job was done nicely. Floor tile job was done correctly as to prevent leaks.

This is the second time I called these folks in the last 6 months (two separate issues) and they have done an excellent job both times! Today I had them replace a leaky outdoor faucet in my back yard. They called ahead of time as they promised. The technician arrived right on time and was very professional, gave me several options along with price estimates, explained exactly what he was going to do and then completed the work quickly. Overall they did a great job and asked for a very reasonable price. Happy to have them available to me and will definitely give them a call in the future if I ever need their services again. Thanks very much, folks!

The reason of it was the plumber was a heavy person because he lean over and his weight pushed the tank which caused to break the seal. He did not want to repair the seal of the toilet but what he did was just to cancel the fee.