I’ve been using Custom Care Lawn & Property for several years. They are reliable and do great work. There are so many companies to choose from, yet the thing that sets them apart as an excellent company is the positive attitude of their staff….always looking to do the best they can do. I’ve seen this from the owner, to the office and field staff. It’s always a pleasure to come home to a lawn that’s well kept…and I hate to admit it, but they do a much better job of lawn care than I did. They do it all, from cutting to fertilization and insect control in the lawn….I will continue to use them and hope that this review helps you in deciding to give them an opportunity to serve you….you won’t be disappointed.

Excellent. Good, friendly crew who worked with us to understand what we wanted and to do the work as we desired. Good office staff too. Efficient scheduling and billing and good quality work at a reasonable price. Would definitely hire again.

Landscaping and plant transplanting work; it was well done by the crew from Custom Care Lawn & Prop and really appreciate their professionalism.

Patio better than new -landscaping looks great

Excellent job. Good quality for the price.

The two men were terrific.

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Project went great! Staff was prompt and professional. I was able to customize the design of the patio to meet our needs and style. The patio is wonderful and we wish we had done it sooner. I would highly recommend this company.

After contacting multiple Landscape companies, all from Angie's List, we decided to heir Custom Care. The foreman Joe, came out to do the initial estimate, and realized that we needed to be creative, due to the large German Shepherds that had created a "dog track" in the back yard, and were adding to the incredible erosion problem that already existed.

We ended up taking the major mud slide, and putting in tiers with timbers, filling the tiered levels with river rock and then I added large ceramic pots with plants and flowers for color and esthetics.  All of the timbers around the retaining walls were raised and those that needed to be replaced were replaced. Where there was a bunch of stones just thrown in a random line along a tree line, the workers made a great tiered stone wall that the dogs would not be able to "knock down" or destroy. The work was primarily done for erosion control and ascetics for a very disastrous yard.

When the project was completed we realized we should have taken before and after photos! We are very pleased with the work and it is holding up very well with the dogs continuous running in the yard. Thanks to Custom Care, Joe and all of the workers who took the time to come up with the solutions and made subtle changes to the design structure when needed!! Great work, and highly recommended   

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Professional!

From the planning to execution, the entire staff was the epitome' of a "can do" attitude.
Willing to work together in a
Fluid environment to achieve the desired outcome within budget and on time.

Superb in every aspect. This was a tough job.... And they did it well!

I was on site.... These guys, from the owner to the guy with the shovel, are task oriented, aim to please, and
Are part of a focused and productive organization.

Best group of folks I have seen outside of the Corps!

They were very professional, though I did not get to keep the sketch they made for the $49 sketch Angie's List deal. (They went over it with me but took it with them when they left.) I did not end up hiring them to do the landscaping.

I could have gotten the same thing from any landscaper for a free estimate. I don't think they went beyond. They did an evaluation, plan and drawing. I've called other landscapers too and they did the same thing for free. They didn't charge anything more. I've called other landscapers in the past and some did it for free and some did it for $25. I don't think the price was as competitive.

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He was over booked. Once scheduled he came. We talked. He seemed knowledgable. I told him my requirements and ideas. He promised to provide sketches of a design but never followed up. 
Ended up using someone else.

Exceptional experience provided. Attention to detail is exemplary. Expertise outstanding. Honoring clients interest and requests is to be applauded. The owner, Scott Waltrous, and his team are to be commended in every venue of service that they provide.

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After our walk around the property, he left.  We were expecting a written landscaping plan with a price estimate.  After not hearing anything for many weeks, I called him in June.  He indicated that they had had a lot of people purchase the coupon and that they were very busy.  He would get back to me as soon as he could.  In the meantime, we put off going with any other landscaper because we assumed that he would get back to us with a plan and an offer.  Unfortunately, it is now the end of August, our yard looks even more unimpressive with many of our bushes dying -- the reason we purchased the deal to begin with -- and it's no longer a good time to do any significant planting.  
I understand being overwhelmed with work, but the professional thing to do would have been to (at the very least) take the initiative and contact the customers that you've left hanging to let them know you won't be able to get back to them this season.  In that case, at least we could have made the decision to go with one of the many other landscaping businesses around, and our yard wouldn't look so terrible.  
I also understand that Custom Care Lawn & Property Services never received any of our $49, but they reaped significant benefit from the coupon sales -- assuming that's why they are too busy to get back to us -- but this feels disrespectful and dismissive.  Not only will I not use this company in the future, but I will also think twice before I purchase coupons for services through Angie's List again. 

I purchased this deal in March.  He did contact me within the designated time and on April 3rd we set an appointment for April 23rd.  On April 23rd when I inquired what time he was going to arrive, his response was he hadn't heard from me.  When I forwarded the email again, he acknowledged that I did  respond but he had appointments that day.  I asked for a refund and he responded that he couldn't issue one to me.  That the fee I paid went to Angie's list and he did not recieve the funds.  Therefore I was going to have to contact Angie's list for a refund.  So we set up another appointment for April 29th.  He did come out but asked for a couple of weeks for the drawing because he was really busy.  Plus he needed me to provide a plat of my property before he could provide me a quote.  I sent one plat and he responded that he needed a plat with my house located on the property.  I sent that plat on May 19th.  He responded that it was the correct one.  I sent an email on June 1st asking what the stautus and I have never had a response yet.

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