Berger's Sewing Machine and Vacuum Center

Great. I’ve found a new place for sewing supplies

Exactly what I had hoped for. My sewing machine was returned to me fully functional and ready to begin sewing. I am relieved to find a new, high quality technician for my 30+ year old Pfaff.

Service was fast and machine works great!

Very professional, fast, friendly, reasonably priced.

I reached out to Berger's via phone for assistance. He told me he could look at it right away if I brought it over. I took it as soon as I got off the phone. He was able to determine that the lever was not broken but needed to be adjusted. Less than five minutes, he had it working again. Mr. Berger was friendly, professional, and identified the problem very quickly. Additionally, he did not charge me for fixing it. What a blessing to find folks who are willing to help out!

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I was told it would take about a week and I was called back 4 days later to pick up both machines! When I picked up my machines, I asked if he would mind teaching me how to thread my serger. ( I have never been able to do it bynmyself.). Not only did he take the time to show me how to thread the machine, he explained why it has to be threaded that way. He sent me home with a sample of what the stitch should look like. This is a family owed business that has been in Manassas for over 50 years. It is a wonderful family owned and operated business that takes the time to take care of your needs. I would highly recommend this business without reservation. I will certainly continue to use them in the future.

They were also very good. I would use them again and in fact I am going to use this week.

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When I dropped off the machine, the man was very rude.  I was going on vacation and the man told me he didn't like anything there for more than 30 days, I said fine.  He did complete it on time.  I went to pick it up and he had closed his shop early, with a sign on the door. 

I've been only there once and I ended up not repairing my machine  and no pressure from him, I really can't blame the man.
I didn't get my machine fixed, I ended buying a new one.
The store was very nice, the man was very nice. And the price is within range of that machine.

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They knew right away what was wrong. They did fine. It took about a week to complete the work. I'm glad to have found them in the event that I may need them in the future.

unknown

Technician was great and knows his machines old and new. Even gave me advice on type of bobbins and thread. I liked him a lot.
Did not care for clerk but once you get past her and talk to him it was smooth sailing.

Fast, reliable, professional service.

Great! The gentleman is very knowledgeable and uses common sense.The older lady not so much; she is rather brisk.

I just took my serger down there about three weeks ago. He discovered that my broken serger was only missing a little part and it was emergency, I needed to have it to finish sewing a formal gown and my daughter was going to wear in a concert three days later and he saved my life.

They were excellent. As far as I know, they do all types of sewing machines. They've been around for a long time.

He is good at what he does. I would use him again because he knows his stuff.